Key support services team leader Work, Jobs in Portbury, Som (with Salaries)

Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
12d
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
Team Leader/Deputy Manager for Supported Living & Floating Support
Roselight Services —Bristol
- £24,420.00 - £47,698.01 a year
- Full-time
- English
- Supervising experience
- Bachelor's degree
- Free parking
- Paid training
Quick apply
6d
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
10d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
2d
Service Manager
Voyage Care —Trowbridge
- £39,000 a year
- Management
- In-person
Project Manager (Medical Support Services)
Leidos —Bristol
- £44,700 - £57,300 a year
- Full-time
- Management
- Project management
- Organisational skills
- Annual leave
- Work from home
Client Services Administrator
eXPD8 —Bristol
- £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Education Lead Team Leader
South Western Ambulance Service NHS Foundation Trust —Bridgwater
- £49,387 - £56,515 a year
- Full-time
4d
Team Leader
Card Factory —Street
- £13 an hour
- 8 hour shift
- Leadership
Team leader
Costa Limited —Bristol
- £13.75 - £14.75 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Free parking
- Employee discount
Quick apply
Deputy Manager
Achieve together —Caerphilly
- £14.60 an hour
- Employee discount
Quick apply
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Head of People Services
Welsh Ambulance Service University NHS Trust —Cwmbran
- £67,583 - £78,530 a year
- Full-time
- English
- Leadership
11d
Senior Support Worker (Children's Services)
Gofal Cymru Care Ltd —Cardiff
- From £14.88 an hour
- Weekend availability
- Supervising experience
- Driving
- IT
- Paid training
- Referral programme
Quick apply
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Group Training Manager
Kepak Group —Cardiff
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
4d
Governance Manager
Drive —Cardiff
- £40,571 a year
- Full-time
- Hybrid work
- Annual leave
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
3d
Cleaning Support Supervisor
Prestige Cleaning —Bristol
- £14.50 an hour
- Full-time
- Supervising experience
- Driving
- Travel
- Free parking
- Annual leave
Quick apply

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Key Support Services Team Leader

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£35,000 - £37,000 a year
12 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Sales

Full job description

Team Leader – Key Support Services

Location: Caerphilly Salary: £35,000–£37,000 + bonus Hours: Full-time, Permanent (Weekdays only)

Are you a confident, energetic leader who thrives in a fast‑paced commercial environment? Do you enjoy bringing people together, driving performance, and delivering exceptional customer experiences? If so, this could be the perfect next step for you.

phs Group is looking for a Team Leader for Key Support Services to lead our Local Account Managers (LAMs) and Internal Account Executives (IAEs). This is a fantastic opportunity to shape how our field and office teams work together, ensuring customers receive the very best support.

About the Role

As Team Leader, you will coordinate field‑based LAM activity, support new business generation through the IAE team, and work closely with Heads of Sector to ensure a seamless, joined‑up approach across the Key Accounts function.

You’ll be the driving force behind resource planning, performance management, and continuous improvement — ensuring our teams are aligned, efficient, and delivering outstanding service.

Key Responsibilities

Coordinate LAM resource to support field surveys, ensuring efficient scheduling across key business hubs.
Work with Heads of Sector and Account Managers to plan and deliver field support where needed.
Align LAM and IAE activity to support new business opportunities.
Allocate new business cases to the IAE team daily.
Foster strong collaboration between field and office teams to deliver a consistent customer experience.
Review gap analysis data and drive sector teams to implement projects supported by IAEs/LAMs.
Lead weekly review meetings with Heads of Sector to track progress, support needs, and feedback.
Use data to identify trends, monitor performance, and create strategic plans to maximise new business.
Drive a high‑performance culture through regular KPI and sales plan management.
Continuously improve sales and support processes to enhance efficiency and customer satisfaction.

About You

We’re looking for someone who brings energy, confidence, and commercial focus to the team. You will be:

An experienced Sales Leader who leads by example and acts as a role model.
Outgoing, self‑motivated, and able to inspire a high‑performance culture.
Calm under pressure but assertive when needed, setting the tone for your team.
Skilled at building relationships with stakeholders at all levels.
Comfortable working in a fast‑paced, dynamic environment.
Open to change and committed to continuous improvement.

If you love motivating people, improving processes, and delivering results, you’ll thrive here.

What We Offer

Competitive salary: £35,000–£37,000 + bonus
Full-time, permanent, office-based role in Caerphilly
Pension & Life Assurance
23 days holiday + bank holidays
Holiday buy & sell scheme
Virtual GP for you and your family
ILM-accredited qualifications (internal & external)
Free onsite parking
Health Assured wellbeing support
Weekday working only, no evenings or weekends

Who We Are

phs Group provides essential workplace services that support the wellbeing of employees and customers. With over 3.6 million service visits each year, we deliver solutions including washroom services, clinical waste disposal, air care, floorcare, compliance testing, industrial workwear, and more.

We are committed to building a diverse and inclusive workforce where everyone can bring their true selves to work. If you require reasonable adjustments during the recruitment process, please let us know.

Apply Now

Refine Your Search

key support services team leader jobs in portbury, som

Key Support Services Team Leader

Safety, Quality & Compliance Team Leader

Team Leader/Deputy Manager for Supported Living & Floating Support

Repairs Team Leader

Customer Service Team Leader

Service Manager

Project Manager (Medical Support Services)

Client Services Administrator

Education Lead Team Leader

Team Leader

Team leader

Deputy Manager

Customer Liaison Manager

Head of People Services

Senior Support Worker (Children's Services)

Business Development Manager (Maritime)

Group Training Manager

Governance Manager

Customer Experience Team Leader

Cleaning Support Supervisor

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