Visitor experience manager Work, Jobs in Portland, Eng (with Salaries)

Visitor Experience Officer
Lulworth Estate —West Lulworth
- £28,000 a year
- Weekend availability
- Hospitality
- Social media management
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
5d
Visitor Experience Manager
The Tank Museum —Bovington Camp
- £37,000 - £40,500 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- IT
Quick apply
Café Manager
Symondsbury Estate —Bridport
- From £34,000 a year
- Full-time
- Hospitality
- Sales
- Computer literacy
- Store discount
- Employee discount
Quick apply
11d
Outreach Officer
The Keep Military Museum —Dorchester
- £13.10 an hour
- Part-time
- Military
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d
Endoscopy Admissions Officer
University Hospitals Dorset NHS Foundation Trust —Poole
- £25,760 - £27,476 a year
- Full-time
- Communication skills
4d
Director
Countrymen UK —Sherborne
- From £17 an hour
- Part-time
- Management
- Bachelor's degree
- Travel
- Free parking
Quick apply
9d
Lecturer in Livestock
Coastland College —Dorchester
- £31,363 a year
- Full-time
Catering Supervisor
Monkey World Ape rescue Centre —Wareham
- Up to £25,837.50 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Critical Care Junior Clinical Fellow
University Hospitals Dorset NHS Foundation Trust —Poole
- £54,499 a year
- Weekend availability
12d
Locum Consultant Community Paediatrician
University Hospitals Dorset NHS Foundation Trust —Poole
- £113,565 - £150,569 a year
- Weekend availability
- Preschool
- School
7d
Patient Services Administrator
Atrium Health Centre —Dorchester
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
9d
Part time Security Guard
Dolphin Quays —Poole
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Apprentice Chef
Dorset HealthCare University NHS Foundation Trust —Poole
- £12.71 an hour
- Full-time
- Cooking
- Travel
- IT
7d
Park Maintenance person
Farmer Palmers Farm Park —Poole
- Part-time
- Carpentry
- Maintenance
- Driving
- Free parking
- Employee assistance programme
Quick apply
1d
Senior Radiographer CT & MRI
University Hospitals Dorset NHS Foundation Trust —Poole
- £32,073 - £48,117 a year
- Full-time
- Hospital
2d
Reception/Legal Assistant Support - Canford Cliffs Office
Kiteleys Solicitors Ltd —Poole
- £22,000 - £25,000 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
3d
Care Home Manager (Nursing)
Kingsley Careers —Weymouth
- £70,000 a year
- Full-time
- Nursing home
- Communication skills
- Marketing
- Relocation assistance
- Annual leave
4d
Hotel and Catering Equipment, Sales Advisor
The Hotel Clearance Company —Poole
- £28,000 - £38,000 a year
- Part-time
- CRM software
- Hospitality
- Sales
Quick apply
5d
Maintenance Worker / Gardener based Maidment Court, Poole
MHA —Poole
- £14.61 an hour
- Part-time
- Maintenance
- Travel
- Communication skills
- Annual leave
12d
Cleaner
Initio Learning Trust —Bridport
- £9,534 a year
- Part-time
- IT
- School
- Free parking
- Annual leave

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Visitor Experience Officer

Lulworth Estate
West Lulworth

Quick apply

Job details

Permanent | Full-time
£28,000 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Driving Licence
Operations management
Social media management
Content creation
First Aid Certification
Continuous improvement
Driving
Organisational skills
IT
Communication skills
Marketing

Full job description

Home to some of the most iconic landscapes on the Jurassic Coast World Heritage Site, Lulworth Cove welcomes hundreds of thousands of visitors every year. We are committed to delivering an exceptional visitor experience while carefully managing and protecting this unique environment.

We are now seeking an enthusiastic and experienced Visitor Experience Officer to support the delivery of visitor engagement, marketing, operational management and programme delivery at Lulworth Cove.

This is an exciting opportunity for an energetic and organised individual who enjoys working in a dynamic, visitor-focused environment where no two days are the same.

About the Role

The Visitor Experience Officer plays a key role in supporting the day-to-day operation and visitor experience at Lulworth Cove.

The role combines operational management, visitor engagement, marketing and communications, programme coordination and duty management responsibilities. You will work closely with colleagues across the Estate to ensure visitors receive a safe, welcoming and memorable experience while supporting the commercial and operational objectives of the Estate.

This is a hands-on role requiring excellent communication, organisational and operational management skills, alongside a proactive and positive approach.

Key Responsibilities

Visitor Experience & Engagement

Deliver an outstanding visitor experience across Lulworth Cove and associated visitor areas
Act as a visible and approachable presence on site, engaging positively with visitors
Support the development and delivery of visitor engagement initiatives and interpretation
Respond professionally and effectively to visitor enquiries, feedback and complaints
Monitor visitor satisfaction and identify opportunities for continuous improvement
Support the promotion of responsible tourism and environmental awareness

Marketing & Communications

Assist in the planning and delivery of marketing campaigns and promotional activity
Create engaging content for social media channels, website updates and visitor communications
Support digital marketing initiatives including email marketing and online promotion
Maintain accurate and engaging visitor information across digital and physical platforms
Capture content including photography and video where appropriate
Help strengthen the profile and reputation of the Lulworth Estate visitor offer

Programme & Event Delivery

Coordinate and deliver seasonal events, activities and visitor programmes
Support the planning and logistics of public engagement activities and experiences
Work collaboratively with internal teams and external partners to deliver successful events
Monitor programme performance and visitor engagement outcomes

Operations & Duty Management

Support the day-to-day operational management of visitor areas and facilities
Act as Duty Manager as required, ensuring smooth and safe site operations
Assist with incident response and operational problem-solving
Ensure high standards of presentation, cleanliness and visitor readiness across the site
Support health and safety compliance and operational procedures
Liaise with tenants, contractors, emergency services and operational partners when required
Assist with managing busy visitor periods and traffic flow where necessary

Team Support & Collaboration

Work collaboratively across departments including hospitality, retail, estate and operations teams
Support and assist seasonal staff and volunteers where appropriate
Contribute positively to team culture and continuous improvement initiatives

Person Specification

Essential Experience & Skills

Experience in a visitor attraction, tourism, hospitality, heritage or leisure environment
Experience in marketing, communications or visitor engagement delivery
Operational or duty management experience in a customer-facing environment
Excellent interpersonal and communication skills
Strong organisational skills with the ability to manage multiple priorities
Experience creating content for social media and digital communications
Ability to work independently and as part of a team
Confident decision-making and problem-solving abilities
Flexible approach to working hours including weekends and holidays
Competent IT and digital skills

Desirable Experience & Skills

Experience delivering events or visitor programmes
Knowledge of the tourism or heritage sector
First Aid qualification
Full UK driving licence
Knowledge of health and safety procedures in visitor environments

What We Offer

The opportunity to work within one of the UK’s most spectacular natural destinations
A varied and rewarding role within a supportive team
Staff benefits and discounts
Opportunities for professional development

Ready to Apply?

If you’re excited by this opportunity and want to help shape unforgettable visitor experiences at Lulworth Estate, we’d love to hear from you. Please send your CV and a covering letter outlining your suitability for the role to [email protected].

Pay: £28,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

visitor experience manager jobs in portland, eng

Visitor Experience Officer

Visitor Experience Manager

Café Manager

Outreach Officer

Endoscopy Admissions Officer

Director

Lecturer in Livestock

Catering Supervisor

Critical Care Junior Clinical Fellow

Locum Consultant Community Paediatrician

Patient Services Administrator

Part time Security Guard

Apprentice Chef

Park Maintenance person

Senior Radiographer CT & MRI

Reception/Legal Assistant Support - Canford Cliffs Office

Care Home Manager (Nursing)

Hotel and Catering Equipment, Sales Advisor

Maintenance Worker / Gardener based Maidment Court, Poole

Cleaner

I want to receive the latest job alerts for visitor experience manager in portland, eng

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