Record label Work, Jobs in Pyecombe, Esx (with Salaries)

Customer Support Executive (supporting USA customers)
CILS International —Worthing
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Warehouse Operative (AV)
MMP Productions Ltd —Brighton
- £25,000 - £28,000 a year
- Overtime
- Driving
- Warehouse experience
- Computer skills
- Annual leave
Quick apply
19h
Print Finishing Machine Operator
Marsh Labels —Brighton and Hove
- £12.93 - £13.53 an hour
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
Quick apply
3d
Warehouse Operative
MPB —Brighton
- Full-time
- Organisational skills
- Warehouse experience
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
Part Time Night Packer
Jempsons —Peasmarsh
- £12.75 an hour
- Part-time
- Heavy lifting
- Customer service
- Bakery
- Store discount
- Employee discount
Quick apply
21h
Pharmacy Dispenser
McCormick —Worthing
- £12.71 - £13.50 an hour
- Part-time
- Medication administration
- Patient care
- Organisational skills
- Employee discount
Quick apply
Pharmacy Counter Dispenser
Pharm@Sea —Haywards Heath
- From £14.05 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Annual leave
Quick apply
4d
Manufacturing Production Supervisor / Process Technician
Ecoliving trading ltd —Burgess Hill
- £30,000 - £40,000 a year
- Full-time
- Quality control
- In-person
- Communication skills
- Free parking
Quick apply
13d
Administrator
gategroup —Crawley
- £13.55 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Warehouse & Forklift Operative
Master of Malt —Tonbridge
- £13.50 an hour
- Overtime
- Forklift
- Microsoft Office
- Organisational skills
Quick apply
12d
Warehouse & Production Supervisor
Ecoliving trading ltd —Burgess Hill
- £30,000 - £40,000 a year
- Full-time
- Supervising experience
- Quality control
- Warehouse experience
- Free parking
Quick apply
13d
Project Manager – Document Management - 12 month FTC
RSM UK —Crawley
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
6d

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Warehouse Operative (AV)
MMP Productions Ltd —Brighton
The purpose of this role is to support efficient warehouse operations by handling goods and equipment safely, maintaining accurate stock records, preparing…
£25,000 - £28,000 a year
Quick apply
19h

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Customer Support Executive (supporting USA customers)

CILS International -
Worthing

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
Sales
Customer service
Microsoft Office
Administrative experience
B2B sales
Phone etiquette
Communication skills

Full job description

Customer Support Executive (USA Territory)

About Us:

We are the world’s leading manufacturer of highly durable identification labels, trusted by over 15,000 industrial and laboratory customers globally.

Our labels are found on vaccines for global biotech companies, deep-sea oil platforms, the International Space Station, satellites, Formula 1 cars, and much more. Our customers include some of the world’s most respected blue-chip organisations across industries such as Aerospace, Military & Defence, Electro/Mechanical Equipment Manufacturing, Telecommunications, Automotive, Government, Clinical Laboratories, and Hospitals.

The Opportunity:

We have a fantastic opportunity for a Customer Support Executive to join our team and provide administrative support to our growing base of American customers. This is a UK office based role (Worthing, West Sussex), working American East Coast hours to align with our customers’ working day.

You will play a critical role in supporting our sales team and ensuring a seamless customer experience.

Key Responsibilities:

Handling and/or fielding inbound calls and emails to the team.
Input new leads, enquiries, and cases into our CRM system with accuracy.
Maintain accurate and up-to-date customer records.
Provide pricing for repeat quotes and order requests.
Processing all customer orders on our CRM system.
Proactively guide customers from order receipt to artwork/format approval.
Respond to requests for certifications, compliance information, and delivery updates.
Ensure an exceptional customer experience is consistently delivered.
Manage reminder emails based on customer reorder forecasts.
Oversee our automated dunning process and escalate debt concerns when necessary.

Please note: This is an administration-focused, process-driven role.

What We’re Looking For:

Proven customer service experience in a B2B sales environment.
Strong administrative skills and attention to detail are essential.
Ability to work at pace with precision and accuracy.
Excellent written and verbal communication skills across Teams, email, and phone.
Collaborative team player who thrives in a supportive environment.
Previous experience of working with a CRM system is beneficial.
Highly organised with the ability to prioritise tasks in a busy setting.

A CILS Customer Support Executive is one of three important roles in each sales territory, working closely with the Customer Partnership Manager and Business Development Manager. Together, you’ll ensure revenue growth and deliver our ‘No Fail Commitment’ through ‘Complete Customer Care’.

Due to the collaborative nature of our working environment, the role is 100% office-based at our Worthing Head Office.

Working Hours

Monday to Thursday: 12:00pm – 9:00pm
Friday: 12:00pm – 6:00pm

What You’ll Receive

In addition to working in a forward-thinking and supportive team environment, you’ll receive a competitive benefits package that includes:

25 days annual leave
Private medical insurance
Life insurance
Contributory pension scheme
Contemporary break-out area
Free on-site parking

Additional perks:

Casual dress code
Company events

Our Values

We are innovators and leaders in durable label technology, continually pushing boundaries to solve our customers’ most complex challenges. We take ownership of our work, collaborate closely, and never compromise on quality. Just like our labels, our customer relationships are built to last.

If you’re passionate about delivering exceptional support and being part of a high-performing team, we’d love to hear from you.

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Application question(s):

This is a full time position, located on-site at our Worthing head office. Are you OK with a full-time office based role?
Are you happy to work American East Coast hours?

Work Location: In person

Quick apply

Refine Your Search

record label jobs in pyecombe, esx

Customer Support Executive (supporting USA customers)

Warehouse Operative (AV)

Print Finishing Machine Operator

Warehouse Operative

Part Time Night Packer

Pharmacy Dispenser

Pharmacy Counter Dispenser

Manufacturing Production Supervisor / Process Technician

Administrator

Warehouse & Forklift Operative

Warehouse & Production Supervisor

Project Manager – Document Management - 12 month FTC

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