warehouse operations team leader Work, Jobs in reading (with Salaries)

Cargo Clerical Team Leader UK
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- £34,631.69 a year
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DPD Group UK —Guildford
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Operations Manager - Basingstoke
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The Sofa Delivery Company —Farnborough
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Warehouse Team Leader
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Hachette UK —Didcot
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7d
Night Shift Supervisor
Evri —Heathrow
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12d

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Cargo Clerical Team Leader UK

Swissport International AG -
Heathrow

Apply Now

Job details

Permanent | Full-time
£34,631.69 a year

Qualifications

Driving Licence
Customer service
English
Microsoft Office
Supervising experience
Organisational skills
Communication skills

Full job description

Overview:

As a Cargo Clerical Supervisor-UK, you will play a vital role in our warehouse and airport operation and provide efficient and effective local administrative support.

The pay for this role is fixed at £34,631.69 annually

One role is for Radius Park and the other is at Building 582

Responsibilities:

JOB SUMMARY

To motivate, engage and inspire staff to deliver the best possible service as well as maintain excellent relationships with customers and authorities.

One role is for Radius Park and the other is at Building 582

JOB RESPONSIBILITIES

Supervise/allocate tasks including reporting absences and overtime.
Plan and deploy resource to meet customer and operational requirements
Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained
Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards that deliver the desired customer service experience
Comply with all relevant legislation as well as airport authority and carrier security requirements
Comply with Swissport policies, procedures and processes
Maintain up-to-date manuals and documentation as required
Build and maintain relationships with customers and airport authorities
Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports
Ensure compliance with Swissports Standard Operating Procedures (SOP’s)
Resolve conflict and irregularities and take appropriate action
On the job guiding, coaching and mentoring
Signing off break/build documentation
Other duties as assigned

Qualifications:

QUALIFICATIONS AND COMPETENCIES

Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
Ability to speak and understand the English language
Ability to travel to the airport at times when public transport is not available
Excellent communication skills (written and verbal)
Able to work as part of a team in a challenging environment
Previous experience working in an aviation environment is desired
Demonstrable supervisory experience for at least three years
Excellent organisational and planning skills
Excellent oral and written communication skills
A full driving licence
Proficient in Microsoft Office and able to learn relevant computer systems
Ability to follow processes and procedures and apply flexible approach when required
Commitment to continuous improvement

CAREER PROGRESSION

Satisfactory completion of three years continuous service (typically)
Attainment of competency in all basic, intermediate and advanced tasks and duties
Understanding and acceptance of the requirement to undertake additional duties and responsibilities associated with the seniority of this role
Further progression / promotion - subject to successful application to job vacancies arising.

JOB DESCRIPTION

KEY PERFORMANCE INDICATORS

Customer satisfaction recorded through compliments received / complaints minimised
All documentation / data input completed accurately and on time
Quantity of Airway Bills / Worked Hours target met and exceeded
Departure of Flight Messaging targets met and exceeded

TASKS & ACTIVITIES

All tasks and activities up to and including Grade C3 plus the following mandatory fields:

Ensure Compliance with all Swissport Operating Procedures (including site safety rules)
Ensure compliance with all Uniform and PPE Requirements
Issue Employee Recognition Notices as and when required
On-the-job guidance and coaching / Mentoring and Assessment of staff
Satisfactorily completed Supervisory skills course or Competent Supervisory Skills
Supervise Emergency Procedures
Supervise all Operations for which the job holder is responsible
Stand-in for Supervisor or Equivalent as required (ad hoc / short term basis

[NOTE: Details contained in this job description are not exhaustive or intended to restrict the scope of the job but define minimum expectation in the position and may vary depending on location and local customer requirements and/or custom and practice]

Apply Now

Refine Your Search

warehouse operations team leader jobs in reading

Cargo Clerical Team Leader UK

Processing Operator

Warehouse Operations Team Leader

Team Leader

Warehouse Floor Foreman (Night Shift)

Warehouse Operative

Warehouse and Fulfilment Manager

Stores Lead

E-com Operation Assistant

Operations Manager - Guildford

Pre Brief Operative

Team Leader

Operations Manager - Basingstoke

Warehouse Assistant

Warehouse Ops Manager

Frozen & Ambient Stock PI

Warehouse Team Leader

Warehouse Operative

Head of Nights

Night Shift Supervisor

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