Lettings Negotiator/Maintenance required part time, 3 days during the week 8.45 to 5pm plus every other Saturday 8.45 to 1pm
Salary: £27,000 - £29,000 PRO RATA.
Please send your CV to [email protected]
START DATE – ASAP
Do you have a passion for property?
We are looking for a new team member who has a keen eye for detail, works well within a team environment, but equally can arrange and prioritise their own workload.
About the role
The role pulls together a variety of different skill sets which are required in order to successfully achieve results for both clients, whether they are landlords or tenants, contractors, and third parties, as well as internally within the business.
Duties to include
· Answer queries via the phone, in person, and by email.
· Arrange viewing appointments and carry out viewings.
· Property Management: Oversee the day-to-day operations of multiple residential properties, ensuring they are well-maintained and operating efficiently.
· Landlord & Tenant Relations: Maintain positive relationships with tenants & landlords and address any concerns or issues promptly.
· Contractor Management: Select, manage, and maintain relationships with vendors, contractors, and service providers to ensure the efficient operation of the properties.
· Maintenance Co-ordination: Respond to maintenance issues as they arise, promptly and efficiently, instructing appropriate contractors in accordance with landlords’ or Directors’ wishes. Manage and schedule regular maintenance and repairs for properties. Ensure that all work is completed on time whilst maintaining high standards of quality. Carry out property visits as required and oversee mid-term inspections, queries and follow up.
· Compliance: Ensure that properties comply with all statutory regulations.
Skills required.
· Excellent customer service skills
· Need to be organised and methodical
· IT literate
· Quick learner and able to manage their own workload
· Very organised, proactive, and have strong attention to detail
· To be professional in every aspect of work
· To be a team player and be able to liaise with all departments in the firm
· To be courteous, polite, and always have a helpful attitude
· To be smart and businesslike with one’s appearance
· To be able to engage with clients at all levels of the business
· Remain positive in all aspects of work
· A calm approachable manner when dealing with landlords, contractors, and tenants.
· A willingness to learn all aspects of the Lettings industry and cover for staff absences.
· Confidence whilst working under time sensitive and high-volume workloads.
· Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry.
· Full UK driving licence
Who we are looking for
As well as the need to have a highly organised approach, you should be a clear and professional communicator, you’re as comfortable listening to others as you are speaking with them, and you know how to adjust your approach to different situations.
You should be a self-aware team player - someone who puts people first and can work collaboratively with customers and colleagues alike. Beyond that, we`ll want to see the kind of energy and drive that will get the right results for your customers, your career and our business.
A full clean driving licence is required. ARLA Qualified preferred.
Why join us?
At Seddons our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes - for us, they’re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences.
We are committed to developing our colleagues and providing our customers the highest quality service. The government is currently introducing regulations to the property industry which will require all estate agency and letting colleagues qualify in their specialist area (sales or lettings). In order to develop our colleagues, provide a high-quality service and work towards regulation, all colleagues who join us are required to hold a Level 3 qualification in their specialist area. If you don’t already have this qualification, you will be required to study for it, and Seddons will support you to achieve the required standards.
Job Type: Part-time
Pay: £27,000.00-£29,000.00 per year
Work Location: In person
