Customer support Work, Jobs in Roker, Twr (with Salaries)

Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
6d
Service Colleague
ASDA —Ryhope
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2h
Customer Hub Advisor (Compressed/Weekend Shift)
Ocado Retail —Sunderland
- £26,184 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
10d
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
10d
Sales and Lettings Negotiator - Sunderland
Pattinson Estate Agents —Sunderland
- From £24,784.50 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
13d
Stores Assistant
Northern Trains —Newcastle upon Tyne
- £43,889 a year
- Full-time
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
3d
Heavyside - Sales Person
JT Atkinson & Sons Ltd —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Driving
- Profit sharing
- Employee discount
Quick apply
11d
Receptionist
Archvale —Sunderland
- £12 - £13 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Front desk
- Annual leave
- Sick pay
Quick apply
2h
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
3d
Administrator
Alliance Medical Ltd —South Shields
- £27,876 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Call Answering Agent - Virtual Receptionist
Pebbletree Limited —Sunderland
- From £26,436.80 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Valeter
Pulman Group —Sunderland
- From £12.85 an hour
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Apprentice POD Administration Clerk
RAMAGE TRANSPORT —Newcastle upon Tyne
- £15,600 - £24,700 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Employee discount
- Referral programme
3h
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Team Member
KFC —Sunderland
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Customer Advisor
Boots —North Shields
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount

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customer support jobs near roker, twr

Patient/Customer Services Coordinator

Curaleaf International
Sunderland

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Company pension
Private medical insurance
Life insurance
On-site parking

Qualifications

Customer service
GCSE
IT
Communication skills

Full job description

Are you within commuting distance of Sunderland?

Do you have a minimum of a grade C or above (or equivalent) in GCSE English and Maths?

Ready to Make a Real Difference in Our Patients' Lives?

Do you love helping people and being the person they can rely on?

Do you thrive in a fast paced environment where you're always learning something new?

Are you the one your friends describe as calm, organised and great at talking things through?

Are you looking for a role where you can grow, develop new skills and build a meaningful long term career?

If so, this could be the perfect next step for you.

We're looking for a motivated and people focused Patient/Customer Services Coordinator to join our Curaleaf team. You'll be the first friendly voice patients hear, the reassuring message they receive and the person who keeps their journey smooth, supportive and stress free.

About Us:

Curaleaf International is shaping the future of cannabis through its commitment to research and product excellence. Powered by a strong presence at all stages of the supply chain, its unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, the emphasis on quality and expertise aims to ensure the delivery of safe and legal cannabis.

Curaleaf International's network includes a clinic, pharmacy, and laboratory in the UK; cultivation and EU-GMP processing facilities in Portugal; an EU-GMP processing, quality assurance and research site in Spain; Four 20 Pharma wholesaler and distributor in Germany; a Polish wholesaler and clinic; and the EU-GMP producer Northern Green Canada.

Curaleaf International is part of Curaleaf Holdings, Inc., a leading international producer and distributor of consumer cannabis products.

Our Values: Lead & Inspire, Commit to Win, Driven to Deliver Excellence, Customer Obsession, One Curaleaf

What You Will Be Doing

As a Patient/Customer Services Coordinator, you'll be at the centre of the patient experience, ensuring every enquiry is handled with care, professionalism, and accuracy.

Your day to day will include:

Speaking with patients via phone, email, live chat and Zendesk tickets.
Guiding patients through their journey, escalating when needed.
Working closely with internal and external teams to make sure information is accurate and up to date.
Using bespoke IT systems and maintaining electronic health records.
Taking appointment payments over the phone.
Handling complaints professionally and escalating for investigation.
Making outbound calls regarding stock updates, orders, payments, deliveries, or KYC issues.
Keeping your product and process knowledge up to date.
Supporting the Customer Service Manager, Supervisor, and other internal teams when needed.

This is a fast paced, rewarding role for someone who genuinely enjoys helping others and keeping things running smoothly behind the scenes.

What We Are Looking For

You'll excel in this role if you're enthusiastic, patient focused and confident communicating with all kinds of people.

You'll bring:

A genuine passion for helping others.
Adaptable and effective communication skills.
Strong organisation and the ability to prioritise in a busy environment.
Confidence making decisions within your remit.
A proactive, solutions focused mindset.
Excellent IT skills, including Microsoft packages.
Exceptional attention to detail.
A commitment to confidentiality.
A professional and positive approach across phone, email and live chat.
A dynamic attitude, with openness to change and improvement.

What You Will Get From Us

We do not just offer a job. We grow careers and provide a supportive environment where your contribution is valued.

You will receive:

Competitive salary.
Excellent holiday allowance.
Private medical insurance.
Enhanced pension scheme.
Life insurance.
Free on site parking.
Ongoing development opportunities.

Minimum Requirements:

GCSE grade C (or equivalent) in English and Maths

A Role with Real Impact

You won't just be answering queries, you'll be helping patients access essential medical treatment and ensuring they feel supported every step of the way.

Quick apply

Refine Your Search

customer support jobs in roker, twr

Patient/Customer Services Coordinator

Service Colleague

Customer Hub Advisor (Compressed/Weekend Shift)

Customer Hub Advisor (Late Shift)

Sales and Lettings Negotiator - Sunderland

Stores Assistant

Heavyside - Sales Person

Receptionist

Contact Centre Service Advisor - Newcastle

Administrator

Call Answering Agent - Virtual Receptionist

Valeter

Apprentice POD Administration Clerk

Alarm Call Handler

Customer Service Advisor

Customer Service Advisor (Payments and Retentions)

Alarm Call Handler (Part-Time PM)

Team Member

Retail Sales Advisor - North Shields

Customer Advisor

I want to receive the latest job alerts for customer support in roker, twr

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