Planning and customer service coordinator Work, Jobs in Rotherham (with Salaries)

Planning and Customer Service Coordinator
UNITED CAPS UK Ltd —Dinnington
- £30,000 - £39,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
4d
Transport Coordinator
Gist Limited —Barnsley
- £30,015 a year
- Night shift
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Access Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
HR Shared Services Co-ordinator
Keepmoat Homes —Doncaster
- Full-time
- Hybrid work
- English
- Human resources
- Communication skills
- Employee discount
RMS Coordinator
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Temporary
- Maintenance
- Organisational skills
- IT
4d
Assistant Project Manager
University of Sheffield —Rotherham
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Project management
- Annual leave
- Employee discount
6d
Import/Export Coordinator
Welbilt —Sheffield
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Employee discount
Quick apply
5d
Transport Coordinator
Great Bear —Sheffield
- £26,580 a year
- Full-time
- Microsoft Office
- Supervising experience
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Scheduler
Wanzl —Alfreton
- £26,089.56 a year
- Temporary
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
6d
Scheduling Coordinator
Wanzl GmbH & Co. KGaA —Tibshelf
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
6d
Part-Time Player Experience Sales Coordinator
The Great Escape Game, Sheffield —Sheffield
- £14 an hour
- Overtime
- CRM software
- Sales
- Customer service
- Employee discount
Quick apply
10d
Project Coordinator
Renovotec Ltd —Normanton
- Full-time
- Hybrid work
- Driving
- Communication skills
- Time management
Quick apply
Operations Manager
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Oracle
- Microsoft Outlook
- Management
Quick apply
Project Engineer
GTS Maintenance Limited —Alfreton
- Full-time
- Travel

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planning and customer service coordinator jobs near rotherham

Planning and Customer Service Coordinator

UNITED CAPS UK Ltd -
Dinnington

Quick apply

Job details

Full-time
£30,000 - £39,000 a year
4 days ago

Qualifications

Customer service
ERP systems
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

About the Role

We are looking for an organised and customer-focused Planning & Customer Service Coordinator to join our team in Dinnington. This is an additional role, we already have a team of 2 in our Planning and Customer function.

This is a varied and fast-paced role that combines customer service, production planning, administration, and logistics coordination. You will play a key role in ensuring customer orders are processed efficiently, production schedules are maintained, and communication flows effectively between customers, suppliers, and internal departments.

If you thrive in a busy manufacturing environment, enjoy working with people, and have excellent organisational skills, we'd love to hear from you.

Hours: 40 hours per week, Monday to Friday, 9am-5pm or 9:30am-5:30pm.

Key Responsibilities

Customer Service & Order Management

Act as the primary point of contact for customer enquiries, orders, and delivery requests.
Create, process, and maintain sales orders within Microsoft Dynamics AX.
Monitor and update customer delivery dates, pricing, and order information.
Coordinate customer collections, shipments, and delivery schedules.
Prepare customer invoices and ensure accurate order documentation.
Assist with export documentation and shipping requirements where applicable.

Production Planning & Scheduling

Schedule and manage work orders in Microsoft Dynamics AX and Preactor in line with customer demand and production capacity.
Issue production route cards and complete work order transactions within the ERP system.
Attend daily production meetings to communicate customer priorities and production requirements.
Liaise closely with production teams to ensure schedules are achieved and customer expectations are met.
Monitor production progress and support the resolution of planning or scheduling issues.

Procurement & Inventory Support

Raise purchase orders for raw materials, maintenance parts, and general supplies.
Process goods receipts within Microsoft Dynamics.
Support stock control activities, including stock checks and annual stock takes.
Assist in maintaining accurate inventory records.

Administration & Coordination

Create and maintain customer and supplier records within Microsoft Dynamics.
Welcome visitors and manage site sign-in procedures and coordinate visitor catering and hospitality requirements.
Answer incoming telephone calls and maintain company contact lists.
Arrange business travel, including flights, hotels, and transport.
Undertake additional administrative duties as required to support business operations.

What We're Looking For

Previous experience in a customer service, planning, scheduling, or administrative role, ideally in a manufacturing or production environemet.
Excellent organisational skills and attention to detail.
Strong communication and customer service skills.
Ability to manage multiple priorities and work to deadlines.
Good IT skills, including Microsoft Office applications.
Experience using ERP systems, ideally Microsoft Dynamics AX.

What We Offer

Competitive salary (dependent on experience).
Varied role with exposure to customer service, planning, logistics, and operations.
Health Care Cash Back Plan after successful probation period.

Pay: £30,000.00-£39,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

planning and customer service coordinator jobs in rotherham

Planning and Customer Service Coordinator

Transport Coordinator

Access Co-ordinator

HR Shared Services Co-ordinator

RMS Coordinator

Assistant Project Manager

Import/Export Coordinator

Transport Coordinator

Scheduler

Scheduling Coordinator

Part-Time Player Experience Sales Coordinator

Project Coordinator

Operations Manager

Project Engineer

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