Customer support Work, Jobs in Shrivenham, Oxf (with Salaries)

Service Controller (Customer Support)
Shawcity Limited —Watchfield
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Work from home
Quick apply
1d
Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Customer Service Advisor - Swindon & Highworth - Full Time
CSnotepad —Swindon
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Reception /Sales/Admin & Marketing Assistant
Owen Developments —Abingdon
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8 HR - Seasonal Sales Associate - Swindon
Under Armour —Swindon
- £12.75 - £14.03 an hour
- 8 hour shift
- English
- Communication skills
- Employee discount
- Flexible schedule
Customer Support Advisor - Validations
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
11d
Trainee Sales Assistant
Placement Professionals —Swindon
- £600 a week
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Customer Service Assistant
OurCoop —Shrivenham
- £12.75 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
1d
Inbound Sales Adviser
Online legal Services Limited —Swindon
- £25,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
10d
Sales Consultant
More! Self Storage —Swindon
- From £26,436 a year
- Weekend availability
- CRM software
- Microsoft Excel
- Sales
- Employee discount
Quick apply
9d
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
Boutique & Operations Assistant
Thyme —Lechlade
- £12.71 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Hospitality
- Free parking
- Store discount
Quick apply
Hotel Team Member
Travelodge —Faringdon
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
4d
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Team Member
Hollywoodbowlgroup —Swindon
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
4d
Retail Store Manager - Watchfield
Prospect Hospice —Watchfield
- £25,517 - £26,924 a year
- Weekend availability
- IT
- Hospice
- Retail management
- Employee assistance programme
Office Administrator/PA
Motofix Accident Repair Centres —Cirencester
- £19,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Inside Technical Sales (B2B Safety Solutions)
Axelent Ltd —Swindon
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Annual leave
Quick apply
10d
Customer Service Advisor
Astor Bannerman (Medical) —Cheltenham
- £26,000 - £27,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Referral programme
Quick apply
4d
Customer Care Supervisor
GS Yuasa Battery Sales UK Ltd —Swindon
- £35,662.40 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Work from home
Quick apply
12d

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Service Controller (Customer Support)

Shawcity Limited
Watchfield

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
1 day ago

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Word
Microsoft Outlook
Administrative experience
Organisational skills
HubSpot
Communication skills

Full job description

Overview

We are seeking a highly organised and customer-focused Service Controller to join our Customer Support Team. This is a varied and fast-paced role where you will play a key part in ensuring our customers receive outstanding service throughout the service, calibration and repair journey of their instruments.

As the main point of contact for service enquiries, you will coordinate repairs, quotations, collections, in-house and external calibrations, working closely with customers, suppliers and the internal team. The successful candidate will thrive in a role where no two days are the same, using excellent communication, organisation and problem-solving skills to keep our service operations running smoothly.

Responsibilities

Communicating with customers via email and phone on all service relates enquiries.
Maintaining and updating our extensive customer database using SAP Business One
Processing completed service jobs in a timely and accurate manner.
Engaging with and updating customer enquiries on our CRM, HubSpot.
Working with customers to book instrumentation in for service, calibration or repair.
Facilitating the collections and return of instrumentation.
Working closely with the wider Service Team to manage workloads and customer expectations.
Liaising with suppliers and external calibration houses to facilitate the return of instrumentation.
Maintaining accurate customer records and service instrument documentation.
Achieving pre-agreed departmental KPI's.
Carrying out additional duties and tasks when required.

What we're looking for

If you are passionate about delivering exceptional customer service & enjoy building long-standing customer relationships, we'd love to hear from you.

The ideal candidate will have a strong administrative background, preferably in a service or fleet-management industry and should possess the following skills/ attributes:

Excellent communication and relationship building skills.
Strong organisational skills and the ability to prioritise a busy workload.
A proactive, solutions focused approach.
Excellent attention to detail.
Confident and proactive in communicating and collaborating with colleagues across all levels.
Professional, approachable manner.
Experience with systems such as SAP Business One/ HubSpot or similar CRM systems.

Benefits

As well as working within a collaborative, welcoming team in an industry leading company, the successful candidate will benefit from:

Competitive salary, depending on experience
20 days annual leave (increases with length of service) plus bank holidays and Christmas break
Company pension
Life Assurance
Private Health Care Scheme (opt-in)
Staff Wellbeing Programme
Company Social Committee and regular social events
WFH policy, applicable after successful probation period

Working Hours

This is a full time, office-based position, Monday to Friday.

Pay: £25,000.00-£26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support jobs in shrivenham, oxf

Service Controller (Customer Support)

Engineering Administrator & Customer Support Coordinator

Customer Service Advisor - Swindon & Highworth - Full Time

Reception /Sales/Admin & Marketing Assistant

8 HR - Seasonal Sales Associate - Swindon

Customer Support Advisor - Validations

Trainee Sales Assistant

Customer Service Assistant

Inbound Sales Adviser

Sales Consultant

Customer Support Specialist / Planning Co-ordinator

Boutique & Operations Assistant

Hotel Team Member

Sales Assistant - UNIQLO Oxford Westgate

Team Member

Retail Store Manager - Watchfield

Office Administrator/PA

Inside Technical Sales (B2B Safety Solutions)

Customer Service Advisor

Customer Care Supervisor

I want to receive the latest job alerts for customer support in shrivenham, oxf

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