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Senior Product Manager

Evri -
Morley

Apply Now

Job details

Permanent
£66,000 a year
14 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Presentation skills
Mentoring
Agile
IT
User research

Full job description

Senior Product Manager

Vacancy Salary circa£66000 plus bonus & benefits

Vacancy Location Morley / Hybrid

This is a permanent, full time vacancy that will close in 4 hours at 23:59 BST.

The Vacancy

Senior Product Manager – Shaping World‑Class Customer Experiences at Evri

Ready to lead products that impact millions of customers across the UK, every single day?

At Evri, customers sit at the heart of everything we do. As we continue our shift to a truly product‑centric organisation, we’re investing in the people and practices that allow great product thinking to thrive. Our Product teams partner closely with Technology, Design and the wider business to solve real customer problems and drive meaningful outcomes.

Join us as a Senior Product Manager – Customer, where you’ll play a pivotal role in shaping and delivering products that connect Customers, Clients and Couriers through seamless, intuitive and self‑serve digital experiences.

This is a key leadership role within our Customer & Client pillar, supporting the Principal Product Manager and guiding product teams to deliver against strategic goals while continuously improving the end‑to‑end customer journey.

This is a remote role with travel when required.

What you’ll be doing

As a Senior Product Manager at Evri, you’ll own and lead complex, high‑value products from discovery through to delivery and beyond. You’ll combine deep customer understanding, data‑driven insight and strong commercial awareness to shape strategy, prioritise roadmaps and deliver outcomes that matter.

You’ll work closely with engineering, design, data and operational teams, acting as a subject‑matter expert for your product stream while also coaching and supporting Product Managers within your area.

Your focus will always remain firmly on the customer – understanding their needs, frustrations and behaviours, and translating these insights into clear product direction and measurable results.

Responsibilities

Support the Principal Product Manager in shaping strategy for the Customer product pillar.
Define and own a clearly prioritised, outcome‑led product roadmap and communicate it effectively to stakeholders.
Lead complex products across the full lifecycle, from discovery and experimentation to launch, optimisation and retirement.
Ensure product OKRs are met and aligned to wider value stream and company‑level objectives.
Champion continuous discovery and continuous delivery, using user research, experimentation and analytics to validate ideas.
Use product data and insights to track performance, inform decisions and demonstrate impact.
Act as a subject‑matter expert for your value stream, with a strong understanding of customers, competitors, market trends and technology.
Collaborate closely with Engineering and Design to ensure consistency in user experience, architecture and delivery principles.
Support and coach Product Managers, helping them grow capability, confidence and ownership.
Communicate clearly and confidently with senior stakeholders, tailoring messages to technical and non‑technical audiences.
Contribute to building a high‑performing, customer‑obsessed product culture.

Interested? Here’s what you’ll need to be successful:

Proven experience as a Senior Product Manager delivering complex, customer‑facing digital products.
Strong experience working in a product‑centric, agile environment with cross‑functional teams.
A customer‑first mindset, with hands‑on experience in user research and customer engagement.
Confidence using data to guide decisions, prioritisation and performance measurement.
Experience defining and delivering against product OKRs and strategic objectives.
Ability to manage and communicate a product roadmap with clarity and impact.
Strong stakeholder management skills, including presenting to senior leaders.
Experience supporting, mentoring or leading other Product Managers.
Naturally curious, analytical and outcomes‑focused, with a bias for action.

At Evri, we know we only grow if our people do too. That’s why we’re committed to building an inclusive, diverse workplace where everyone can bring their whole, authentic selves to work. We focus on removing barriers, creating opportunity and ensuring every colleague feels valued for who they are and what they bring.

We are Evri. Where everyone is welcome.
We’re excited about what’s next. Let’s deliver it together.

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Our Benefits

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

Apply Now

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