customer relations Work, Jobs in solihull, wmd (with Salaries)

Customer Relations Administrator
Scrivens Opticians and Hearing Care —Birmingham
- Full-time
- Communication skills
- Employee discount
Quick apply
4d
PNC Case Resulting Officer
West Midlands Police —Birmingham
- Full-time
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
2d
Front of House Manager
The Forest Hotel, Bar and Restaurant —Solihull
- £28,000 - £32,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
11d
ER Advisor
Serco Group —Solihull
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
5d
Cloakroom Assistant - 16 hours a week
Resorts World Birmingham —Birmingham
- £10,649 a year
- Part-time
- Bar
- Resort
- Free parking
- Employee assistance programme
Quick apply
11d
HR Generalist
Contechs —Solihull
- £21.95 an hour
- Human resources
- Organisational skills
- In-person
Quick apply
2d
Resourcing Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Remote
- Human resources
1d
Customer Success Manager, Birmingham
Dalux —Birmingham
Client Due Diligence Officer
Irwin Mitchell —Birmingham
- Organisational skills
HR Advisor - Employee Relations
Atos —Birmingham
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
12d
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
3d
Sales & Administrative Assistant
Triaim Ltd —Solihull
- £24,420 - £27,500 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Employee discount
Quick apply
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
2d
Time and Attendance Business Partner - 6 month FTC
Birmingham Airport —Birmingham
- Data analysis skills
- Human resources
4d
Bar Tender - 40 hours
Resorts World Birmingham —Birmingham
- £26,622 a year
- Full-time
- Bar
- Restaurant
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Fundraiser
Welcome —Birmingham
- £24,420 a year
- Part-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
3d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
9d
Public Involvement Officer - Research and Knowledge Transfer - 107463 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay

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Customer Relations Administrator

Scrivens Opticians and Hearing Care -
Birmingham

Quick apply

Job details

Full-time
4 days ago

Benefits

Employee discount
Transport links

Qualifications

Communication skills

Full job description

About the role

Are you passionate about helping people and delivering outstanding service? At Scrivens Opticians & Hearing Care, we are looking for a highly organised and professional Customer Relations Administrator to support our Customer Service team at our Head Office in Birmingham. This is a fantastic opportunity to build your career in a supportive and collaborative environment.

Responsibilities

Manage the customer care mailbox, handling enquiries and complaints with accuracy, solution focused approach and professionalism while meeting agreed service standards.
You will take ownership of cases, liaise with branches and internal teams, and ensure clear, consistent communication throughout.
Maintaining accurate records and working in line with GDPR, consumer rights, and company procedures is essential.
Contribute feedback and ideas to help continuously improve the customer experience

What we're looking for

We are seeking a motivated and passionate individual who can confidently work independently, able to prioritise your workload, and is comfortable dealing with sensitive information. You will have strong written communication skills, attention to detail, and the ability to manage multiple cases are key, along with a calm and professional approach under pressure.

This is an excellent opportunity for someone who is proactive, organised, and committed to delivering high standards of customer care.

What we offer

Full-time role with structured hours, Monday to Friday, with shifts between 08:00 and 18:00
Opportunities for career progression and personal development
A supportive and collaborative team environment
The chance to play a key role at the heart of the business
A rewarding position where your ideas and contributions are valued
A central location with great public transport links
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Quick apply

Refine Your Search

customer relations jobs in solihull, wmd

Customer Relations Administrator

PNC Case Resulting Officer

Front of House Manager

ER Advisor

Cloakroom Assistant - 16 hours a week

HR Generalist

Resourcing Officer

Customer Success Manager, Birmingham

Client Due Diligence Officer

HR Advisor - Employee Relations

Knowledge and Information Liaison Officer (KILO)

Sales & Administrative Assistant

Business Support Administration Manager

Employee Relations Advisor

Time and Attendance Business Partner - 6 month FTC

Bar Tender - 40 hours

Fundraiser

Customer Relationship Manager

Catalogue Controller

Public Involvement Officer - Research and Knowledge Transfer - 107463 - Grade 6

I want to receive the latest job alerts for customer relations in solihull, wmd

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