field service administrator Work, Jobs in solihull, wmd (with Salaries)

Parts Administrator - Birmingham
Regal Gaming Technologies —Birmingham
- £26,506.90 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Warehouse experience
Quick apply
8d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Administrator & Communications Executive
Informed Recruitment —Birmingham
- £32,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Sales Administrator
Pertemps Redditch Commercial —Redditch
- £27,000 - £30,000 a year
- Call to connect
People Administrator
The National Lottery Community Fund —Birmingham
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Billing Administrator
Metro Rod —Stratford-upon-Avon
- £28,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Collections Administrator
FICO —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Billing Administrator
Filta Group —Stratford-upon-Avon
- £28,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
Sales Administrator – Part Time (Telesales Support)
Tandem Group Trading Ltd —Birmingham
- £12,800 - £13,333 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Store discount
Quick apply
9d
Apprentice Administrator
Carter Jonas —Birmingham
- Full-time
- Data entry
- Annual leave
- Referral programme
Microsoft Modern Workplace Specialist
Voyage Care —Lichfield
- £49,000 - £59,000 a year
- Full-time
- Azure
- Computer Science
- Analysis skills
Compliance Administrator
Talentwise Solutions Legal Recruitment Ltd —Leamington Spa
- £26,000 - £28,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
9d
Maintenance Operations Coordinator / Administrator (Part-Time)
KPJ Property Services Limited —Birmingham
- From £260 a week
- Part-time
- Schematics
- Maintenance
- English
Quick apply
4d
Payroll Administrator
Safran —Wolverhampton
- Full-time
- Human resources
- Communication skills
- Time management
Sales Ledger Administrator
Crowthers Chartered Accountants —Pershore
- QuickBooks
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- In-person
- Annual leave
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Senior Application Developer
LRQA group —Birmingham
- Remote
- Azure
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- DevOps
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WSP —Birmingham
- Part-time
- Hybrid work
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- Project management
- Bachelor's degree
- Flexitime
- Work from home
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Gowling WLG —Birmingham
- Hybrid work
- Banking
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field service administrator jobs near solihull, wmd

Parts Administrator - Birmingham

Regal Gaming Technologies -
Birmingham

Quick apply

Job details

Permanent | Full-time
£26,506.90 a year
8 days ago

Benefits

Company pension

Qualifications

Microsoft Excel
Organisational skills
Warehouse experience
IT
Negotiation

Full job description

Job Description – Parts Administrator

Location: Birmingham (Supporting Merkur Engineering)

Reporting to: Service Centre Manager

Join Team Regal – Supporting Merkur Engineering

At Regal Gaming Technologies, we work in close partnership with Merkur Engineering to keep gaming venues across the UK running smoothly.

Our Birmingham Service Centre is the engine room behind that success—supporting engineers in the field, managing parts, and delivering a responsive, reliable service to our customers.

We’re looking for a highly organised Parts Administrator to join the team.

This is more than an admin role—you’ll be at the heart of operations, keeping everything moving, solving problems before they arise, and making a real impact every day.

Why This Role is Different

* Be central to a fast-moving service operation
* Work closely with engineers, managers, and customers
* Play a key role in keeping the UK’s gaming venues operational
* Enjoy a varied, hands-on role where no two days are the same

The Role – What You’ll Be Doing

TThis is a dynamic role combining stores, administration, and service coordination.

You’ll work closely with the Parts Manager and Service Managers to ensure everything runs smoothly—from stock control to engineer scheduling.

Your work will directly help ensure:

Engineers have the right parts at the right time
Customers receive clear updates and excellent service
The Birmingham operation runs efficiently and reliably

Key Responsibilities

Parts Picking, Packing & Stock Control

Pick and pack parts accurately for engineers and service requirements
Prepare parts for dispatch ensuring items are secure and correct
Maintain accurate stock records through daily checks and updates
Assist with stock counts and report discrepancies

Service & Operational Support

Support Service Managers with daily coordination and administration
Maintain engineer rotas and help ensure adequate coverage for holidays or absence
Liaise with customer venues regarding engineer availability or schedule changes
Distribute fixed visit rotas as directed by the Service Manager
Act as a key link between engineers, managers and customers

Reporting & Administration

Prepare operational reports for Service Managers and the Parts Manager
Provide weekly progress updates to customers on projects
Compile KPI reports for customers and internal teams
Investigate outstanding or uncollected machines and provide updates
Maintain incident reporting and customer reporting requirements
Produce weekly reports on outstanding parts and identify trends

Parts Administration Support

Assist the Parts Manager with day-to-day administrative tasks
Maintain parts tracking systems and spreadsheets
Record parts orders, returns and outstanding items
Monitor parts usage trends and highlight delays or issues

Customer & Team Liaison

Communicate with customers and internal teams on behalf of management
Build strong relationships across operations
Ensure communication is clear, professional and proactive

Wider Team Support

Provide cover for the Purchase Administrator during holidays or absence
Support the wider team during busy periods
Maintain an organised and efficient working environment

Compliance

Follow all regulatory requirements including the Gambling Act 2005
Ensure processes are followed consistently and accurately

What Success Looks Like

* The right part in the right place first time
* Engineer schedules that run smoothly
* Clear and proactive communication across the team
* Accurate, timely reports that support decision-making
* Supporting managers and engineers before problems arise
* Taking ownership and keeping operations moving

What We’re Looking For

Experience in a warehouse, stores or operational administration role
Strong organisational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Confident communicator with colleagues and customers
Good IT skills (Excel, reporting systems, databases)
A proactive team player with a positive attitude

Why This Role Matters

This role is essential in keeping the service operation running smoothly.

Your work will help:

Keep engineers where they need to be
Ensure parts are available when required
Maintain excellent customer service
Support the wider service network

At Regal, we believe great teams are built by great people. We value individuals who take pride in their work, support their colleagues and help us deliver exceptional service.

Ready to Apply?

If you're looking for a varied role where organisation, teamwork and problem-solving really matter, we’d love to hear from you.

Apply now or find out more:
www.regalgaming.co.uk/careers

Regal Gaming Technologies – Building Better Together

Job Types: Full-time, Permanent

Pay: £26,506.90 per year

Benefits:

Company pension

Work Location: In person

Quick apply

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field service administrator jobs in solihull, wmd

Parts Administrator - Birmingham