Line support Work, Jobs in South Tyneside, Twr (with Salaries)

Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
2d
Administration Assistant – Level 2, 30 hpw (Term Time Only) (The Beacon Centre)
South Tyneside Council —South Tyneside
- £25,989 a year
- Part-time
- Organisational skills
- Communication skills
- School
2d
Remote Administrator
Keys Group —Newcastle upon Tyne
- £27,500 - £32,000 a year
- Full-time
- Remote
- Organisational skills
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
Care Coordinator
Helping Hands —Sunderland
- Up to £29,925 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Server
The Botanist Sunderland —Sunderland
- £11.25 - £12.71 an hour
- Part-time
- Employee discount
9d
Retentions Advisor
Betr Outsourcing —Roker
- £24,784 - £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
3d
Service Desk Officer
South Tyneside Council —South Tyneside
- £25,989 - £28,598 a year
- Full-time
4d
Sales Advisor
Clementine Services Ltd —Wallsend
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Shift Supervisor
Minchella & Co —South Shields
- £14.12 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Driving
- Employee discount
Quick apply
2d
Residential Practitioner
ForeverCare —Sunderland
- £13.50 an hour
- Annual leave
- Employee discount
Quick apply
Sessional Support Worker - FEMALE APPLICANTS ONLY
New Key Support Ltd —North Shields
- Weekend availability
- Working with children
- Travel
- In-person
Quick apply
Administrative Assistant – Level 2, 22.5 hpw (Term Time Only) (Hadrian Primary School)
South Tyneside Council —South Tyneside
- £25,989 a year
- Part-time
- Management
- Organisational skills
- IT
2d
Team Member
NEXT —South Shields
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Finance Assistant
DFP Services Ltd —Durham
- £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
Quick apply
10d
Female Support Worker
Community Integrated Care —Sunderland
- £12.62 - £13.12 an hour
- 8 hour shift
- No experience needed
- Bakery
- Annual leave
- Flexible schedule
Quick apply
Barista
Starbucks —Sunderland
- Weekend availability
- Store discount
- Employee assistance programme
Customer Service Consultant
HSBC Global Services Limited —Sunderland
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Manufacturing Operator
Baker Hughes —Newcastle upon Tyne
- Mechanical knowledge
- Life insurance
Estate Agent
The Property Experts —South Shields
- £8,400 a month
- Remote
- Sales
- Administrative experience
Room Attendant
Hotelcare —Newcastle upon Tyne
- £12.71 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply

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line support jobs near south tyneside, twr

Technical Support Analyst

MB&G Insurance
Wallsend

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
On-site gym
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Jira
Desktop support
TCP
Azure
Operating systems
Customer service
Windows
Technical support
ITIL
IT support
Computer networking
DNS
SharePoint
ServiceNow
TCP/IP
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

Job Title: Technical Support Analyst

Our business has a great opportunity that has arisen for a full time, experienced individual to join our team in Newcastle. The role of Technical Support Analyst is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a hands-on technical support or service desk environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the firm goes in.

Job Summary

A permanent role provides first- and second-line technical support to users across the business, working closely with internal teams and outsourced IT providers. The role ensures systems remain available, reliable and secure, while also helping to support project teams with their technical requirements and assist with system setup, testing, and implementation activities.

Key Tasks of role:

Provide technical support to users via phone, email, and chat channels
Diagnose and troubleshoot hardware, software, and network issues in a timely manner
Log, manage, and update incidents using helpdesk or ticketing systems
Work alongside outsourced IT support providers to coordinate issue resolution
Escalate complex or unresolved issues to internal teams or third-party vendors
Install, configure, and maintain IT systems, devices, and business applications
Support project delivery by assisting with system Improvements, setups, testing, and rollouts
Communicate solutions clearly to users, avoiding technical jargon where possible
Maintain accurate documentation of issues, fixes, and support procedures
Identify recurring issues and recommend improvements to systems and processes

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Required Knowledge and Technical Skills

2-3 years’ experience in a hands-on technical support or service desk environment

Strong troubleshooting and problem-solving skills

Experience with helpdesk or ticketing systems and familiarity with ITIL processes

Working knowledge of Windows environments and common business applications

Experience supporting users in a business environment

Ability to work collaboratively with internal teams and third-party providers

Experience supporting cloud-based environments (e.g. Microsoft Azure)

Strong communication skills, with the ability to explain technical issues to non-technical users

Microsoft 365 suite - including exchange, teams, SharePoint

Active Directory/Entra ID

Windows operating systems (desktop/laptop support)

Basic networking knowledge (e.g. TCP/IP, DNS, VPNs)

Endpoint/device management tools (e.g. Intune – desirable)

Helpdesk/ticketing systems (e.g. ServiceNow, Jira Service Management)

Customer-focused and responsive

Proactive and solution-oriented

Well-organised with strong attention to detail

Able to manage multiple priorities effectively

Committed to continuous improvement

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site gym
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

line support jobs in south tyneside, twr

Technical Support Analyst

Administration Assistant – Level 2, 30 hpw (Term Time Only) (The Beacon Centre)

Remote Administrator

Care Coordinator

Server

Retentions Advisor

Service Desk Officer

Sales Advisor

Shift Supervisor

Residential Practitioner

Sessional Support Worker - FEMALE APPLICANTS ONLY

Administrative Assistant – Level 2, 22.5 hpw (Term Time Only) (Hadrian Primary School)

Team Member

Finance Assistant

Female Support Worker

Barista

Customer Service Consultant

Manufacturing Operator

Estate Agent

Room Attendant

I want to receive the latest job alerts for line support in south tyneside, twr

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