Senior customer service Work, Jobs in Southampton, Eng (with Salaries)

Fulfilment Coordinator
Macintyre Scott and Co. Ltd —Totton
- From £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Customer Service Assistant
Access2Learn —Southampton
- From £24,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
3d
Operations Specialist
Simplify Consulting —Southampton
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
1d
Branch Manager (Opening Team) - Natty's Southampton
Natty's Jerk Portsmouth —Southampton
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Transport Manager
Conroys Plant Hire Limited —Southampton
- £42,000 - £52,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Travel
- Free parking
- Bereavement leave
Quick apply
2d
Direct Sales Executive - FULL TIME
Mood London —Southampton
- From £23,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee discount
Quick apply
Senior Service Operations Manager
Office for National Statistics —Fareham
- £41,985 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
2d
Operations Manager
Mettricks Portswood —Southampton
- Up to £37,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
Quick apply
3d
ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
10d
Telecare Coach - Nights
Appello —New Milton
- £30,958 a month
- Full-time
- Remote
- Customer service
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
7d
Assistant Production Manager
elix sourcing solutions —Ringwood
- £37,500 - £42,500 a year
- Supervising experience
General Manager
Maki Ramen —Southampton
- £33,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Operations Director
Mettricks Portswood —Southampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
3d
Senior Sales Advisor
Glow Green Ltd —Bournemouth
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Project Manager
Wightlink —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Project management
- Software development
- Agile
- Free parking
- Annual leave
Quick apply
Personal Assistant
Ageas —Eastleigh
- Up to £42,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Senior Conference & Events Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Employee assistance programme
Quick apply
Team Leader
Subway Restaurant —Southampton
- £13 - £14 an hour
- Part-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Annual leave
Quick apply
8d

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Fulfilment Coordinator

Macintyre Scott and Co. Ltd
Totton

Quick apply

Job details

Permanent | Full-time
From £28,000 a year

Benefits

Free parking
Company pension
Company events
Employee assistance programme
Life insurance
On-site parking

Qualifications

Microsoft Excel
Customer service
Supply chain
Logistics
Microsoft Office
HMRC
Communication skills
Time management

Full job description

Fulfilment Coordinator

We are the UK's leading specialist in bonded warehousing and bespoke services for the travel retail industry, working with brand owners, airports, airlines, cruise operators, and ferry companies across the UK, Europe, and beyond.

Based in Totton, Southampton, we are seeking an organised, proactive, and energetic Fulfilment Coordinator to join our team. In this role, you will take ownership of stock management by planning, monitoring, controlling, and reporting on stock levels to support profitability, business growth, and exceptional customer service.

Key Responsibilities

Support the Stock & Fulfilment Controller in managing stock ordering processes and responding to customer requirements, including seasonal demand fluctuations.
Analyse stock ordering processes and procedures, identifying opportunities to improve efficiency and effectiveness.
Monitor stock levels closely, considering lead times, minimum order quantities, shelf life, and best-before dates to optimise purchasing decisions and manage consignment stock effectively.
Work with the Stock & Fulfilment Controller and clearance houses to minimise revenue loss by proactively managing and clearing short-dated stock before expiry.
Assist in developing and improving order processing systems, policies, and procedures, ensuring operational objectives are achieved and supply-related issues are resolved promptly.
Collaborate with senior management to contribute to business development initiatives and support the company's wider strategic objectives.
Provide operational insights, data, and recommendations that support business growth, value creation, and continuous improvement.
Deliver excellent customer service and build strong relationships through effective communication with customers and stakeholders.
Maintain a strong understanding of the company's management systems and processes.
Develop a working knowledge of HMRC regulations, particularly Notices 196 and 197, ensuring compliance with all relevant legal and regulatory requirements.
Undertake additional duties as required to support the Stock & Fulfilment Controller and wider business operations.

Skills & Experience

Essential

Good standard of education, including a minimum of five GCSEs (or equivalent) at grades A*–C / 9–4.
Strong Microsoft Office skills, particularly Excel.
Excellent organisational, communication, and time management skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong attention to detail with the ability to produce accurate, professional written correspondence and emails.
Proactive problem-solving skills, with the ability to identify potential issues and recommend effective solutions.
Confident communicator with a professional and customer-focused approach.
Sound judgement and the ability to balance competing priorities effectively.

Desirable

Previous experience in a stock control, fulfilment, supply chain, logistics, administration, or customer service role.
Experience working within a regulated, warehouse, logistics, or travel retail environment.

What We're Looking For

The ideal candidate will be highly organised and motivated, with a positive, "can-do" attitude. You will enjoy working collaboratively, take ownership of your responsibilities, and be committed to delivering excellent service while supporting the continued growth and success of the business.

Salary

£28,000.00 per annum, dependent on experience.

Benefits

25 days holiday plus Bank Holidays
Life Assurance benefit (2x salary)
Company pension scheme
Employee Assistance Programme
Free onsite parking

If you believe you have the skills, qualities, and attitude required to succeed in this role, we would love to hear from you. Apply now to become part of our team.

Pay: From £28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in southampton, eng

Fulfilment Coordinator

Customer Service Assistant

Business Support Manager

Sales Executive

Operations Specialist

Branch Manager (Opening Team) - Natty's Southampton

Transport Manager

Direct Sales Executive - FULL TIME

Senior Service Operations Manager

Operations Manager

ESG Manager

Telecare Coach - Nights

Assistant Production Manager

General Manager

Operations Director

Senior Sales Advisor

Project Manager

Personal Assistant

Senior Conference & Events Sales Coordinator

Team Leader

I want to receive the latest job alerts for senior customer service in southampton, eng

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