Client services Work, Jobs in Southsea, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Membership Sales Advisor
Mosaic Spa & Health Clubs —Portsmouth
- £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Gym membership
Quick apply
7d
Lettings Negotiator
Southernbrook Lettings —Gosport
- £25,000 - £32,000 a year
- Full-time
- Administrative experience
- Driving
- Organisational skills
Quick apply
Business Development Executive
The Graphic Design House —Portsmouth
- From £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Community Alcohol Recovery Worker
BRC Jobs —Portsmouth
- £26,023 - £29,471 a year
- Weekend availability
- Communication skills
Quick apply
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
4d
Sales Associate
Coach —Portsmouth
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
9d
Fragrance Specialist
Gunwharf Quays —Portsmouth
- Full-time
- Customer service
- Communication skills
Front of House Reception/Administrator
Perfect Skin Group —Southsea
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Sales Consultant
The Watches of Switzerland Group —Portsmouth
- Sales
- Employee assistance programme
5h
Area Funeral & Memorial Consultant
Southern Coop —Portsmouth
- £13.40 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
7d
Havant Banking Hub Counter Assistant
Havant Banking Hub —Havant
- £14 an hour
- Temporary
- English
- Administrative experience
- Organisational skills
Quick apply
2d
Weekend Admin Assistant -Care Home
Barchester Healthcare —Hayling Island
- £14 an hour
- Weekend availability
- Computer skills
- Employee discount
- Referral programme
Quick apply
Community Alcohol Recovery Worker
The Society of St James —Portsmouth
- £26,023 - £29,471 a year
- Weekend availability
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Software Engineering Apprentice - 2026 UKI
QinetiQ —Portsmouth
- £27,150 a year
- Full-time
- DevOps
- University
- Bachelor's degree
- Employee assistance programme
- Employee discount
5h
Housing Officer
Pinnacle Group —Gosport
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Single Point of Contact Helpline Worker*
Southern Domestic Abuse Service —Portsmouth
- £26,025 a year
- Full-time
4d
Office Administrator - Client Facing (Full or Part-time)
Kelvion Holding GmbH —Fareham
- Part-time
- Microsoft Excel
- Administrative experience
- Communication skills
Quick apply
10d
Care Home Activities Co-ordinator
Braemar Care Home —Southsea
- From £13.50 an hour
- Part-time
- Organisational skills
- IT
- In-person
Quick apply
2h
Client Relationship Manager
HardHats —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Organisational skills
- Financial services
- Free parking
Quick apply
9d

I want to receive the latest job alerts for client services in southsea, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

client services jobs in southsea, ham

Resident Liaison Officer - Social Housing

Membership Sales Advisor

Lettings Negotiator

Business Development Executive

Community Alcohol Recovery Worker

Service Desk Analyst

Sales Associate

Fragrance Specialist

Front of House Reception/Administrator

Sales Consultant

Area Funeral & Memorial Consultant

Havant Banking Hub Counter Assistant

Weekend Admin Assistant -Care Home

Community Alcohol Recovery Worker

Software Engineering Apprentice - 2026 UKI

Housing Officer

Single Point of Contact Helpline Worker*

Office Administrator - Client Facing (Full or Part-time)

Care Home Activities Co-ordinator

Client Relationship Manager

I want to receive the latest job alerts for client services in southsea, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected