Customer service Work, Jobs in St Merryn, Con (with Salaries)

Customer Service Representative
St. Eval Candle Company —Wadebridge
- £26,900 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
5d
Administration Assistant
Rock Marine Services Ltd —Wadebridge
- From £13.25 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Customer Assistant - Operations - Kingsley Village
Marks & Spencer —Saint Columb Major
- Temporary
- Employee discount
13d
Receptionist
Padstow Harbour Hotel —Padstow
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Employee assistance programme
Quick apply
Customer Service Advisor
Wernick Hire —St. Austell
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Customer Assistant - Foods (Fixed Term) - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Employee discount
8d
Customer Assistant - In Store Bakery - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Bakery
- Employee discount
13d
Guest Services & Sales Ambassador
Camel Creek Family Adventure Park —Wadebridge
- £12.71 - £13.41 an hour
- Full-time
- Hospitality
- Sales
- IT
- Free parking
Quick apply
5h
Customer Assistant - Food (Fixed Term) - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Employee discount
8d
Customer Assistant - Visual Merchandiser - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Employee discount
1d
Café Assistant
Beach Box Cornwall —Padstow
- £8 - £13 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
2d
Customer Assistant - Cafe - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Café
- Employee discount
13d
Customer Experience Executive
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Advisor
Boots —Newquay
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Retail Jewellery Sale Consultant
Blue Wing Jewellery —Padstow
- £12.71 an hour
- Temporary
- Basic maths
- No experience needed
- In-person
- Employee discount
Quick apply
Customer Assistant - Service
Morrisons —Newquay
- Annual leave
- Employee discount
Quick apply
Customer Assistant - InStore Bakery - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Bakery
- Employee discount
4d
Customer Assistant - Nights
Morrisons —Newquay
- Night shift
- Annual leave
- Employee discount
Quick apply
Medical Receptionist
Petroc Group Practice —St. Columb
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
7d
Customer Sales Assistant
Travis Perkins —Wadebridge
- Full-time
- Microsoft Excel
- Sales
12d

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customer service jobs near st merryn, con

Customer Service Representative

St. Eval Candle Company -
Wadebridge

Quick apply

Job details

Permanent | Full-time
£26,900 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Computer skills
A Level

Full job description

Job Title: Customer Service Representative

Hours: Monday to Thursday, 9:00 am to 5:00 pm, and Fridays, 8:00 am to 4:00 pm (Hybrid-working 3 days in the office, 2 days working from home)

Salary: £26, 900

Reporting to: Customer Operations Manager

We’re looking for a thoughtful and dedicated Customer Service Representative to join our team at St Eval. In this role, you’ll be one of the friendly voices of our brand, supporting our customers with care and attention across phone and email.

More than anything, we’re looking for someone who genuinely enjoys helping people, someone who takes pride in creating positive, meaningful experiences for our customers and makes them feel valued at every touchpoint. You’ll be naturally curious, solution-focused, and motivated to go the extra mile to get things right.

Who we are: We are a B Corp certified candle maker with ambitions of going from local hero to household name. We pride ourselves on our inclusive family culture, where innovation and operational excellence are celebrated.

The role is based at our headquarters in North Cornwall, which overlooks the Atlantic Ocean. Our new factory and offices, designed to be in harmony with our rural setting, are surrounded by nature and close to some of Cornwall’s most beautiful beaches. Lunchtime walks through country lanes and post-work sea swims or surfs are all possible.

Responsibilities

Deliver a high-quality customer experience via phone and email, handling enquiries related to orders, pricing, payments, products, and delivery updates
Process and manage customer orders from start to finish, including returns, replacements, and exchanges
Handle customer credits, reimbursements, and returns in line with company policy
Maintain accurate and up-to-date customer account records and data
Support customers with online ordering and resolve website-related queries
Escalate product quality concerns promptly and professionally to the technical team
Work closely with Accounts Receivable to support customer payment queries and resolutions
Monitor stock availability and proactively communicate potential shortages
Collaborate with the Customer Operations Manager on bespoke or specialist customer projects
Coordinate with internal teams and external partners to ensure deliveries meet customer expectations
Identify opportunities to improve processes, efficiency, and customer satisfaction
Share potential sales opportunities with the Customer Operations Manager
Provide flexible administrative support as needed

Collaboration and Continuous Improvement

Build strong working relationships across Sales, Marketing, Operations, and Production to support a seamless customer journey
Contribute to team goals, KPIs, and wider business projects aimed at enhancing the Customer Service function
Play an active role in maintaining and improving the Freshdesk knowledge base and support content
Uphold and promote St Eval’s values in every interaction, contributing to a positive, respectful, and solution-focused culture

About you:

· Excellent English oral and written skills.

· Enthusiasm for problem solving.

· Initiative and decisiveness, comfortable working in a team.

· Good computer skills – internet and email.

· Comfortable working from home

We offer:

· 33 days holiday (including public holidays)

· 50% employee discount on all St. Eval products

· Cycle to work scheme

· Bupa Dental Insurance

· Death in service insurance

· Employee assistance programme

· Enhanced family leave

· A dynamic and inclusive work environment

· An opportunity to grow with us - we invest in our people's professional development

· Hybrid working

· Team social events

· Volunteering opportunities with our charity partners

Pay: £26,900.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in st merryn, con

Customer Service Representative

Administration Assistant

Customer Assistant - Operations - Kingsley Village

Receptionist

Customer Service Advisor

Customer Assistant - Foods (Fixed Term) - Kingsley Village

Customer Assistant - In Store Bakery - Kingsley Village

Guest Services & Sales Ambassador

Customer Assistant - Food (Fixed Term) - Kingsley Village

Customer Assistant - Visual Merchandiser - Kingsley Village

Café Assistant

Customer Assistant - Cafe - Kingsley Village

Customer Experience Executive

Customer Advisor

Retail Jewellery Sale Consultant

Customer Assistant - Service

Customer Assistant - InStore Bakery - Kingsley Village

Customer Assistant - Nights

Medical Receptionist

Customer Sales Assistant

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