We have an exciting opportunity to join the small, but growing Venton team as our Events Coordinator.
Venton Conference Centre has been open for over five years and is growing at a rapid pace, with the addition of three new spaces which opened last year. The purpose built venue boasts state-of-the-art facilities and we pride ourselves in offering quality, professionalism and a warm welcome to all of our clients.
As Events Coordinator, you will be responsible for supporting the Conference Operations Director in the smooth running of events, whilst ensuring clients have a positive experience from start to finish. You would also be expected to build on client/supplier relationships using excellent communication and interpersonal skills.
Main responsibilities include:
- Welcoming delegates on arrival.
- Support the Conference Operations Director with the online booking system to review and accept new bookings.
- Answering general enquiries promptly and professionally.
- Show prospective clients around the centre (when appropriate).
- Ensuring meeting rooms are kept presentable and set up to each events’ specific requirements.
- Support the client with the set up of their presentations and/or conference calling, training will be provided.
- Ensure all events run smoothly and clients are happy throughout their visit.
- Ensure event catering is delivered into the room on time and displayed professionally.
- Attending local networking events.
- Carry out day-to-day troubleshooting and report any issues, to the Conference Operations Director.
- Support the Conference Operations Director with any other tasks such as stock takes and support with aquiring new contacts/building client relationships.
- Maintain a professional image at all times with smart casual dress.
Required:
- Reliable, flexible and hardworking.
- Previous experience in hospitality and/or sales and a desire to further a career within the event sector.
- Excellent communication and interpersonal skills.
- Great attention to detail and problem solving skills.
- Can – do attitude.
- A high standard of customer service skills.
- Good organisational skills and ability to multi-task.
- Experience of working in a fast paced environment and ability to work on your own.
- Excellent time keeping skills.
- Full driving license and access to own vehicle.
Desirable:
- Administrative experience.
- Experience working with Outlook, Word, Excel and online booking platforms.
Please note that the core working hours are between 8am-4pm Monday - Friday, however this will vary depending on events and business demands. There will also be the requirement to work some evening and weekend events, however this is infrequent.
The team at Venton enjoy some great benefits including time of in lieu for overtime worked, free parking on site, staff away days including a Christmas Party, holiday entitlement of 29 days including Bank Holidays and your birthday off on top! If you feel that you meet the criteria, and have the motivation to assist us in developing this growing business further, we would love to hear from you.
Please send your CV along with a covering letter detailing your experience to [email protected]
Shortlisting and interviews will be taking place on a rolling basis, therefore you will be contacted via email should you be successful at shortlisting. We anticipate the successful candidate to start by end of August/start of September, dependent on notice.
Job Type: Full-time
Pay: £24,600.00 per year
Benefits:
- Additional leave
- Company events
- Discounted or free food
- Sick pay
Ability to commute/relocate:
- Newquay TR8 5AH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- On some days the core hours will vary dependent on the needs of the business (I.e start earlier and finish later). Are you able to work flexibly to accommodate these hours?
Experience:
- Events management: 1 year (required)
Work Location: In person
