Data management services service desk Work, Jobs in Stevenage (with Salaries)

Data Management Services - Service Desk Analyst
HFL Education —Stevenage
- £25,877.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Cash Centre Processor
Eurochange —Stevenage
- £12.96 an hour
- Part-time
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
14d
Fleet Logistics Manager
M Group —Stevenage
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
5d
Receptionist for Dental Practice
Orthoclinique —Hitchin
- Up to £13 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
12d
Hire Desk Controller
Synergy Hire —Letchworth
- £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Annual leave
- Life insurance
Quick apply
11d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
7d
Digital Learning and IT Support Officer
Northchild Education (UK) Ltd —London
- £37,000 - £43,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
Quick apply
21h
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Dental Receptionist
Hitchin Dental Care —Hitchin
- From £13.50 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
5d
IT Support Officer
Northchild Education (UK) Ltd —London
- £31,000 - £40,000 a year
- Weekend availability
- Azure
- Computer Science
- University
Quick apply
7d
Service Desk Administrator
Mitie —Waltham Abbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
7d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
5d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
NLHPP Project Coordinator
London Borough of Camden —Tottenham Hale
- £42,221 - £47,940 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front of House General Assistant
BaxterStorey UK —Milton Keynes
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
12d
Executive & Personal Assistant & Office Manager
Kannan Property Development Ltd —London
- £30,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Concierge
One Hospitality Management Ltd —Harrow
- From £12.71 an hour
- Overtime
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
19h
Senior Infrastructure Engineer
Sopra Steria —Stevenage
- Up to £54,000 a year
- Hybrid work
- Annual leave
5d
Hotel Reception Team Leader
AccorHotel —Cambridge
- Full-time
- Hotel
- Free parking
Quick apply
20h

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Data Management Services - Service Desk Analyst

HFL Education
Stevenage

Quick apply

Job details

Permanent | Full-time
£25,877.80 a year

Benefits

Free parking
Casual dress
Store discount
Additional leave
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Work from home
Free or subsidised travel
Employee discount
Transport links
Enhanced maternity leave
Bereavement leave
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
IT
Communication skills

Full job description

Data Management Services - Service Desk Analyst

Contract: Permanent

Hours: Full time, 37 hours per week, 52 weeks per year

Salary: FTE £25877.80 per annum

Location: Hybrid working consisting of remote working, with flexibility required to work 1 day per week in the Head office in Stevenage.

About the Role

You will be part of a professional and supportive Service Desk team, working directly with school staff to resolve MIS queries, manage incidents and requests, and deliver services in line with agreed SLAs and KPIs. You will support systems including Arbor, Bromcom and SIMS and contribute to the ongoing development of guidance, training and service improvements.

Key Responsibilities

Provide MIS support via telephone, email and the ICT Service Desk portal
Log, manage and resolve incidents and requests within the IT Service Management system
Liaise with schools, internal colleagues and third‑party suppliers
Help in the preparation of user documentation and knowledge‑base articles
Support MIS training
Advise schools on effective data management and statutory requirements
Contribute to service development and promote HfL MIS services

About You

You will be organised, proactive and customer‑focused, with:

An eagerness to learn
Strong work ethic

· Demonstrates a positive, team‑focused approach to work

Excellent communication and problem‑solving skills
Strong IT skills, particularly Microsoft Word, Excel and Outlook
The ability to manage competing priorities in a busy environment

Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of remote working and, 1 day per week in our Head Office in Stevenage, Hertfordshire.. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.

Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family-friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.

Would you like to know more information about this opportunity? If so, further information can be found in the job outline. You can also contact Lisa Harvey who would be happy to chat to you on 01438 544466 or email [email protected]

To apply, email [email protected] with a detailed CV along with a supporting statement on a Word document, explaining how you meet the requirements of the job outline and person specification. We would also love to hear why you are interested in becoming part of the HFL team.

Alternatively, please apply via our website - Job vacancy: Data Management Services - Service Desk Analyst | HFL Education

As part of our move towards eradicating unconscious bias within the recruitment process, we ask that you follow the guidance stated in the application forms.

To submit your application or to discuss any recruitment queries please email our Central Recruitment Team on [email protected] or 01438 544439.

We would love to hear from you.

Closing Date: Midnight 10th June 2026

Interview Date: Friday 19th June 2026 in Stevenage.

This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.

We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.

HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.

To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.

Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.

Pay: £25,877.80 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Free flu jabs
Free or subsidised travel
Free parking
Life insurance
On-site parking
Sick pay
Store discount
Transport links
Work from home

Application question(s):

Do you drive and hold a full UK driving licence

Work Location: Hybrid remote in Stevenage SG1 3EE

Quick apply

Refine Your Search

data management services service desk jobs in stevenage

Data Management Services - Service Desk Analyst

Cash Centre Processor

Fleet Logistics Manager

Receptionist for Dental Practice

Hire Desk Controller

Junior Application Support Analyst

Digital Learning and IT Support Officer

Client Support Administrator

Dental Receptionist

IT Support Officer

Service Desk Administrator

Junior Application Support Analyst

Facilities Coordinator

Technical Support Center Engineer

NLHPP Project Coordinator

Front of House General Assistant

Executive & Personal Assistant & Office Manager

Concierge

Senior Infrastructure Engineer

Hotel Reception Team Leader

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