It service delivery specialist Work, Jobs in Swanage, Dor (with Salaries)

Customer Repairs Advisor
HASTOE HOUSING ASSOCIATION —Dorchester
- £28,640 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Amphibious RIB and aftersales technician
Salterns Marina Ltd —Poole
- £35,000 - £40,000 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Semi-Skilled PDI Technician
Salterns Marina Limited —Poole
- Up to £28,000 a year
- Part-time
- Power tools
- In-person
- Hand tools
- Referral programme
Quick apply
5d
Transformation and Improvement Business Analyst
Dorset HealthCare University NHS Foundation Trust —Dorchester
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Project management
4d
Senior IT Analyst
Spectrum Geosurvey Limited —Lymington
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Head of Education
MindSenseAbility —Lymington
- £65,286 - £78,702 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
Quick apply
11d
Senior ICT Technician
Canford —Wimborne
- Weekend availability
- Microsoft Outlook
- No degree
- Travel
Quick apply
Tesco Colleague Nights - Dorchester Superstore
Tesco UK —Dorchester
- £13.28 - £14.55 an hour
- Part-time
Warehouse Manager
Eco Home Group —Hamworthy
- £32,000 - £38,000 a year
- Full-time
- Management
- Supervising experience
- Driving
- Free parking
Quick apply
1d
Change Management & Master Data Technician
Sunseeker International Ltd —Poole
- Up to £40,000 a year
- Analysis skills
- IT
- Business
- Annual leave
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Poole
- Part-time
- Microsoft Word
6d
Assistant Project Engineer
Gallifordtry —Bournemouth
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Procurement Performance Specialist
Vitality —Bournemouth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Trainee or Liaison Psychiatry ACP (Co-occurring MH, Alcohol+ Substance misuse) lead
Dorset HealthCare University NHS Foundation Trust —Bournemouth
- £49,387 - £64,750 a year
- Full-time
- Travel
- Leadership
7d
Machine Shop Team Leader
IMI Plc - Legacy Precision —Poole
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Tesco Colleague Nights Seasonal - Dorchester Superstore
Tesco UK —Dorchester
- £13.28 - £14.55 an hour
- Part-time
We are Well Project Support Officer
Dorset HealthCare University NHS Foundation Trust —Poole
- £12,880 - £13,738 a year
- Part-time
4d
Specialist Occupational Therapist
Dorset HealthCare University NHS Foundation Trust —Wareham
- £19,754 - £22,606 a year
- Part-time
- IT
- School
1d
Labourer
GAP Group —Three Legged Cross
- Full-time
Project / Operations Coordinator (Rail & Industrial Equipment)
Depot Dynamic —Ringwood
- Full-time
- Maintenance
- Project management
- In-person
- Flexible schedule
Quick apply
3d

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Customer Repairs Advisor

HASTOE HOUSING ASSOCIATION -
Dorchester

Quick apply

Job details

Full-time
£28,640 a year
12 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
A Level

Full job description

Customer Repairs Advisor

Salary: £28,640

Location: Office based in Dorchester, Dorset

Hours: Full Time

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

You will be part of our friendly and supportive call centre team that acts as the first point of contact for customers experiencing issues with their repairs.

Dealing with customer enquiries via telephone, email, live chat and our online portal.
Liaising with colleagues to resolve repairs for customers.
Liaising with external contractors in the delivery of our repairs service.
Using IT systems in recording and logging communications with customers and reviewing information.

About you

You will be reliable, highly organized and able to perform well during periods of high workload. You will have experience of working in a busy, customer-facing environment, handling a variety of different stakeholders. You will be a problem solver that possesses key soft skills as well as having the ability to add an empathetic touch when handling queries.

In addition, you will:

Have a friendly, positive telephone manner accompanied with strong writing skills to aid the inputting of data on our systems.
Have excellent I.T. skills with the aptitude to use specialist software (training provided).
Be able to provide excellent services with a quick turnaround.
Possess excellent I.T. skills with the aptitude to use specialist software (training provided).
Have experience of working in a busy, customer-facing environment.
Be able to compile, process and analyse statistical data to create reports that are to be presented to stakeholders.

A personal note from Hannah Whitely, your hiring manager:

“In this role, you’ll be the reassuring voice our customers rely on to handle their repair requests with empathy and efficiency. We are looking for someone who thrives in a dynamic environment, enjoys problem solving and is passionate about helping others. Your skills and experience will be valued and celebrated. We foster a supportive, inclusive workplace where every team member can grow and excel. As an award-winning housing association, we hold ourselves to high standards so we can make a real difference to people’s lives.”

Benefits provided

Annual Leave: Starting at 24 days, plus bank holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

How to apply

Please send your CV to [email protected] by midnight on Wednesday 29 July 2026.

We will be conducting interviews as the recruitment progresses and may close the vacancy early. We recommend applying early.

If you would like to find out more about the role please contact Hannah Whitely at [email protected] or for enquiries about the application process please contact the HR Team at [email protected].

This post is subject to background checks. Follow the link for further information on this: https://www.hastoe.com/background-checks/

Pay: £28,640.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Sick pay

Ability to commute/relocate:

Dorchester DT1 3GX: reliably commute or plan to relocate before starting work (required)

Application question(s):

We are looking for people who have a passion for working in social housing, therefore please provide a supporting statement with details of why this role appeals to you, why you would like to work for Hastoe and what skills you bring to the table from the experience you have. Please note – applications without this information may not be considered.

Education:

GCSE or equivalent (required)

Experience:

administration in a busy responsive service : 2 years (required)
specialist software system : 2 years (required)
Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it service delivery specialist jobs in swanage, dor

Customer Repairs Advisor

Amphibious RIB and aftersales technician

Semi-Skilled PDI Technician

Transformation and Improvement Business Analyst

Senior IT Analyst

Head of Education

Senior ICT Technician

Tesco Colleague Nights - Dorchester Superstore

Warehouse Manager

Change Management & Master Data Technician

Sales - Sales Advisor - UK

Assistant Project Engineer

Procurement Performance Specialist

Trainee or Liaison Psychiatry ACP (Co-occurring MH, Alcohol+ Substance misuse) lead

Machine Shop Team Leader

Tesco Colleague Nights Seasonal - Dorchester Superstore

We are Well Project Support Officer

Specialist Occupational Therapist

Labourer

Project / Operations Coordinator (Rail & Industrial Equipment)

I want to receive the latest job alerts for it service delivery specialist in swanage, dor

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