Customer service representative Work, Jobs in Thorney, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Customer Service Advisor
Civic Recruitment Limited —Lincoln
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
8d
Customer service representative JLR Lincoln
Marshall Motor Group —Lincoln
- £25,466 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Representative
Rainbow Restoration —Mansfield
- £28,500 a year
- Full-time
- Computer literacy
- In-person
- Work from home
Quick apply
3d
Customer Service Representative
William Hill —Retford
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
3d
One Stop - Customer Service Assistant
One Stop —Lincoln
- £12.81 an hour
- Full-time
2d
Customer Services Team Leader
Grantham's . (Formally Grantham Caravans) —Grantham
- £29,500 - £31,500 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
3d
Customer Service Representative
Biffa Waste Services —Barlborough
- £25,174 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
Quick apply
Accommodation Booking Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
11d
Customer Service Advisor
Perrys Motor Sales Ltd —Mansfield
- £30,420 a year
- Full-time
- Communication skills
- Employee discount
11d
Customer Services Assistant
Lincolnshire Co-operative —Navenby
- £12.86 an hour
- Customer service
- Communication skills
- Annual leave
- Employee discount
2d
Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
Customer Service Associate
Hillarys —Carlton
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
8d
Customer Services Assistant
Central Coop —Nottingham
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
12d
Customer Services Advisor
Halfords —Sutton-In-Ashfield
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
8d
Customer Service Advisor - Part-Time 15 hours
MiningRemediation —Mansfield
- £26,437 - £27,351 a year
- Customer service
- Annual leave
Customer Service Assistant
Mole Country Stores —Newark-on-Trent
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Store discount
3d
Customer Services Assistant
ChelmsfordStarCoop —Nottingham
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
12d
Customer Service Advisor
DHL —Worksop
- £27,500 a year
- Rotating shift
- Customer service
- Communication skills
10d
Customer Service Assistant Supervisor
ESS Compass —Cranwell
- £13.26 an hour
- Part-time

I want to receive the latest job alerts for customer service representative in thorney, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near thorney, ntt

Customer Service Representative jobs in Lincoln

Customer Service Representative jobs in Nottingham

Customer Service Representative jobs in Sutton-In-Ashfield

Customer Service Representative jobs in Mansfield

Customer Service Team Lead jobs in Grantham

Customer Service Representative jobs in Chester

Customer Service Representative jobs in Leeds

Customer Service Representative jobs in Exeter

Home Based Customer Service jobs in Leeds

Customer Service Representative jobs in Brighton

Civil Service No Experience Required jobs in Liverpool

Customer Service jobs in Portsmouth

Customer Service Representative jobs in Liverpool

Europe Customer Service jobs in Remote

Customer Assistant jobs in London

Customer Service Work From Anywhere jobs in Remote

Customer Service Representative jobs in Colchester

Customer Service Representative jobs in Cross Gates

Accommodation Assistant jobs in Cambridge

Accommodation Assistant jobs in London

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer service representative jobs in thorney, ntt

Customer Service Team Leader (12 month contract)

Customer Service Advisor

Customer service representative JLR Lincoln