Service agent Work, Jobs in Wantage, Oxf (with Salaries)

Helpdesk Agent
Thames Water Utilites —Reading
- £27,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Van Driver - Motorcycle & PLEV collections
ASM Auto Recyling —Thame
- £30,500 - £32,000 a year
- Full-time
- Heavy lifting
- Sales
- Driving
- Free parking
- Employee discount
Quick apply
7d
Site Manager / Mission Controller – Swindon Space Program
The Space Program —Swindon
- Up to £34,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
4h
Travel Operations Specialist
Audley —Witney
- £27,500 a year
- Hybrid work
- CRM software
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Project Coordinator
Walton Street Cycles —Kidlington
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
8d
Assistant Officer (ANPR/Filters)
OXFORDSHIRE COUNTY COUNCIL —Kidlington
- £29,064 - £31,022 a year
- Temporary
- IT
- Annual leave
- Employee assistance programme
1d
Postdoctoral Research Assistant in Machine Learning
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
4h
Viewing Clerk - Estate and Letting Agent Witney
Gatekeeper —Witney
- £16 - £32 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
8d
Enforcement Agent - Merton
Dukes Bailiffs Limited —Merton
- £28,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Admissions Manager
Oxford School of English —Oxford
- £34,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Sales Associate
TUMI —Bicester
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Home Ownership Officer
Advance Housing and Support Ltd —Witney
- Up to £36,099.21 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
1d
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
8d
Field Service Engineer South
Baxter —Newbury
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Sales Advisor
Samsonite —Bicester
- Part-time
- Sales
IT Service Desk Analyst
Alexander Mann Solutions (AMS) —Swindon
- £13.60 an hour
- Full-time
- Computer literacy
- IT
- Communication skills
7d
Trainee Lettings Administrator
Richard James Estate Agents —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
Radiation Materials Consultant
Amentum —Didcot
- Full-time
- Engineering
- Microsoft Office
- Employee stock purchase plan
- Annual leave
Investment Analyst
TravelodgeHotels —Thame
- Up to £43,000 a year
- Hybrid work
- Hotel
- Employee discount
Quick apply
9d
Residential Property Assistant
Irwin Mitchell —Newbury
- Hybrid work
- Microsoft Office
- Administrative experience
- IT

I want to receive the latest job alerts for service agent in wantage, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Agent

Thames Water Utilites -
Reading

Apply Now

Job details

Permanent | Full-time
£27,000 a year

Benefits

Cycle to work scheme
Company pension

Qualifications

Customer service
IT
Communication skills

Full job description

Helpdesk Agent – Developer Services
Put customers at the heart of every conversation

Are you passionate about delivering great customer service? Do you enjoy solving problems and thinking on your feet in a fast-paced environment? If so, we’d love to hear from you.

As a Helpdesk Agent within Developer Services, you’ll be the first point of contact for our customers, supporting them across both clean water and wastewater journeys. Every day is different, with a high volume of calls and queries to manage, so you’ll need to stay organised, adaptable and focused on getting it right first time.

What you’ll be doing as a Helpdesk Agent

In this role, you’ll turn customer enquiries into meaningful outcomes by finding the right solutions while building your knowledge of our services and processes along the way.

Working closely with your team and a wide range of stakeholders, you’ll play a key part in creating positive customer experiences and D-MEX performance, boosting satisfaction, reducing complaints and driving quality across everything you do.

Be the first point of contact for customers across clean water and wastewater services.
Listen, understand and find the right solution for our customers first time.
Take ownership of queries from start to finish.
Use your judgement to make informed decisions.
Turn customer conversations into opportunities to add value.
Work collaboratively with teams across the business.

You’ll be part of a team based at our Clearwater Court head office in Reading. We work in a hybrid way, coming together in the office on Tuesdays and Thursdays.

What you should bring to the role

A genuine passion for delivering great customer service.
Strong communication and listening skills.
Confidence working in a fast-paced, target-driven environment.
The ability to stay calm under pressure and prioritise effectively.
Good IT skills and confidence using multiple systems.
A solutions-focused mindset with the ability to make decisions.

What you can expect

A supportive and inclusive team environment.
Variety in your day, working with a wide range of customers and stakeholders.
The chance to develop your skills and make a real impact on customer experience.

This isn’t a technical role - it’s about people. If you’re someone who enjoys helping others, solving problems and delivering great service every time, you’ll thrive here.

What’s in it for you?

Competitive salary of £27,000 per annum.
Performance-related pay plan directly linked to company performance measures and targets.
24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
Generous Pension Scheme through AON.
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Apply Now

Refine Your Search

service agent jobs in wantage, oxf

Helpdesk Agent

Van Driver - Motorcycle & PLEV collections

Site Manager / Mission Controller – Swindon Space Program

Travel Operations Specialist

Project Coordinator

Assistant Officer (ANPR/Filters)

Postdoctoral Research Assistant in Machine Learning

Viewing Clerk - Estate and Letting Agent Witney

Enforcement Agent - Merton

Admissions Manager

Sales Associate

Home Ownership Officer

Customer Experience Trainer

Field Service Engineer South

Sales Advisor

IT Service Desk Analyst

Trainee Lettings Administrator

Radiation Materials Consultant

Investment Analyst

Residential Property Assistant

I want to receive the latest job alerts for service agent in wantage, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected