Software support technician Work, Jobs in Weald, Ken (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
4d
Software Support Technician
Henry Schein One UK Ltd —Gillingham
- Full-time
4d
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
7h
Looming Technician
Energy Solutions —Aylesford
- From £26,500 a year
- Full-time
- Assembly
- In-person
- Hand tools
Quick apply
11d
IT Support Technician
Prodigit Systems Ltd —London
- £104 a day
- Part-time
- Hybrid work
- Software troubleshooting
- JavaScript
- Organisational skills
- Work from home
Quick apply
Software Tester / Software Technician
Pulhat Business —London
- £33,400 a year
- Temporary
- Java
- Analysis skills
- C++
Quick apply
11d
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
CAD Engineer/Design Engineer
William Sugg Lighting —Horsham
- £30,000 - £45,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
11d
Workshop Technician (3D Printing & Autodesk Fusion Specialist)
Phi Design and Build —Royal Tunbridge Wells
- £25,000 - £30,000 a year
- Full-time
- CAD
- No degree
- Travel
Quick apply
1d
Medical Education Delivery & Data Assistant (x3 vacancies)
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £29,250 a year
- Full-time
- No experience needed
- Administrative experience
- Annual leave
- Employee assistance programme
Local IT Support Technician
Fieldfisher —London
- Full-time
- IT
- In-person
- Communication skills
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
Head of Technical (Audio Visual Technician)
XOYO —London
- £45,000 - £50,000 a year
- Weekend availability
- Management
- Maintenance
- IT
Quick apply
7d
School IT Technician – Gravesend/Dartford (Full Time)
Gridserve Ltd —Gravesend
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
12h
Robot Delivery Technician
Coco —London
- Full-time
- Schematics
- Maintenance
- Communication skills
Quick apply
12d
IT School Technician
Cognita Schools —London
- Full-time
- IT
- Communication skills
- School
7d
Diagnostic Technician
Marshall Motor Group —Gatwick Airport
- £44,207 a year
- Weekend availability
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
7 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

software support technician jobs in weald, ken

2nd Line Support Technician

IT Apprentice

Software Support Technician

IT Technician

IT Support Technician

Looming Technician

IT Support Technician

Software Tester / Software Technician

Junior IT Support Technician

CAD Engineer/Design Engineer

Workshop Technician (3D Printing & Autodesk Fusion Specialist)

Medical Education Delivery & Data Assistant (x3 vacancies)

Local IT Support Technician

End User Support Technician

IT Support Technician

Head of Technical (Audio Visual Technician)

School IT Technician – Gravesend/Dartford (Full Time)

Robot Delivery Technician

IT School Technician

Diagnostic Technician

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