Client services Work, Jobs in Weeley, Ess (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
13d
1st Contact Agent
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
11d
Graduate Scheme
Halo Service Solutions —Ipswich
- £30,000 a year
- Full-time
- No experience needed
- Microsoft Office
- IT
Quick apply
Motor Fleet Claims Handler
Knowles Fleet —Colchester
- From £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
11d
Field Interviewer - Colchester
the National Centre for Social Research —Colchester
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Conveyancing Assistant/Paralegal
PCS Legal —Frinton-on-Sea
- £26,000 - £32,000 a year
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
7d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Project Manager
Unity Online —Needham Market
- £28,000 - £38,000 a year
- Full-time
- Business development
- Project management
- Software development
- Free parking
Quick apply
12d
Insurance Advisor
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Employee discount
Assistant Site Manager
Simply UK —Frinton-on-Sea
- From £45,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
4d
Executive Secretary
Block Management UK Ltd —Sudbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Free parking
Quick apply
10d
IPS Employment Specialist
Sovereign & Bale —Tendring
- £29,556 - £35,413 a year
- Full-time
Quick apply
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £17,000 - £19,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
5d
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
4d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Support Officer
Babergh and Mid Suffolk District Council —Stowmarket
- £27,694 - £31,022 a year
- Monday to Friday
- Hybrid work
- Employee assistance programme
3h
Transport Booking Administrator
Communities Together East Anglia —Stowmarket
- £13.60 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Free parking
- Flexible schedule
Quick apply
11h
Advocacy Volunteer
CARA (Centre for Action on Rape and Abuse) —Colchester
- £1 a year
- IT
- In-person
- School
- Work from home
Quick apply
14d
Client Care Assistant
Medivet Group Ltd —Colchester
- £26,538.48 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
Control Room Operative
L J Transportation —Latchingdon and Snoreham
- £13.07 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
7d

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in weeley, ess

Customer Success Executive

1st Contact Agent

Graduate Scheme

Motor Fleet Claims Handler

Field Interviewer - Colchester

Conveyancing Assistant/Paralegal

HR Administrator

Project Manager

Insurance Advisor

Assistant Site Manager

Executive Secretary

IPS Employment Specialist

Finance Assistant (part-time)

Import Operations & Customer Services

Customer Service Advisor - Remote

Customer Support Officer

Transport Booking Administrator

Advocacy Volunteer

Client Care Assistant

Control Room Operative

I want to receive the latest job alerts for client services in weeley, ess

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