Service manager milton keynes Work, Jobs in Whitfield, Nth (with Salaries)

Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
13d
Service Manager - Milton Keynes (Brownswood)
Brainkind —Milton Keynes
- Up to £40,170 a year
- Full-time
- Leadership
- Free parking
- Annual leave
Pool Manager & General Maintenance
Cosgrove Park —Cosgrove
- £29,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
Quick apply
6d
Sales Manager
Intercargo Logistics —Milton Keynes
- From £45,000 a year
- CRM software
- Sales
- Supervising experience
Quick apply
13d
CAMHS Admin Manager
Central and North West London NHS Foundation Trust —Milton Keynes
- £49,387 - £56,515 a year
- Full-time
- Administrative experience
- Leadership
5d
Project Coordinator, (Milton Keynes)
KOMPAN —Milton Keynes
- Hybrid work
- Customer service
- English
- Microsoft Office
4d
Customer Relationship Manager
Macc Care Limited —Leighton Buzzard
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
19h
Identity & Access Administrator
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Microsoft Access
- Annual leave
- Employee discount
4d
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Excel
- Project management
- IT
- Annual leave
- Employee discount
Quick apply
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Maths and English Tutor
Explore Learning —Milton Keynes
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
14d
Live In Care Assistant
Ashridge Home Care —Milton Keynes
- £854 - £1,050 a week
- Care experience
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
The Tyre Store Ltd T/a Just Tyres. —Milton Keynes
- Full-time
- Management
- Customer service
- Maintenance
Quick apply
Store Manager - Milton Keynes
New Look —Milton Keynes
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Deputy Manager
Sanctuary Care —Bletchley
- £54,308.80 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
10d
Assistant Manager
Grafton Fleet Motorcycles —Milton Keynes
- From £32,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Director Of Sales - Kents Hill Park - The Venues Collection
Levy —Milton Keynes
- Full-time
- Sales
- Hotel
- Business development
- Annual leave
- Employee assistance programme
Warehouse Supervisor
Furniture Village —Bedford
- £35,000 - £38,500 a year
- Full-time
- Leadership
- Employee discount
Quick apply
7d
Catering Manager
St. Paul's Catholic School —Milton Keynes
- £43,472 a year
- Full-time
- IT
- In-person
- Leadership
Quick apply
5d
Location Manager
Anchor —Milton Keynes
- £29,870 a year
- Organisational skills
- Employee discount
10d

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Service Manager - Milton Keynes

Chapter 2
Milton Keynes

Apply Now

Job details

£55,000 a year
13 days ago

Qualifications

Management
Organisational skills
NVQ
Leadership

Full job description

Reports to: Regional Manager / Director
Location: Milton Keynes
Start Date: ASAP
Salary: £55,000

The Role:

Take overall responsibility for the effective management and operational delivery of the service, ensuring high quality, person-centred care and treatment that meets the needs and aspirations of the people we support.

Lead, manage and motivate a multidisciplinary team to achieve objectives aligned to the organisation’s strategic plan and regulatory requirements.

Ensure full compliance with relevant legislation, regulatory standards and company policies.

Develop and implement strategies to grow the service, including marketing to commissioners and referrers and identifying new business opportunities.

Manage change effectively to respond to service growth, contract requirements and evolving needs of the people we support.

Main Tasks and Responsibilities:

Provide visible, professional leadership and hands‑on management support to staff, shaping positive practice, culture and performance.

Hold line management responsibility for senior staff and lead clinicians as appropriate, ensuring clear performance expectations, supervision and appraisal processes are in place.

Prepare, monitor and manage budgets (revenue and capital) for the location and take responsibility for financial governance and reporting.

Lead recruitment, induction, ongoing staff development and ensure employment practices comply with relevant legislation and contractual obligations.

Act as an active member of the Service Management group and provide management support for investigations, disciplinary and grievance processes where required.

Promote excellent customer responsiveness to all stakeholders including people we support, families, commissioners and professional partners; this may include working unsocial hours or occasional overnight stays.

Produce and implement an annual business development plan to support the development and sustainability of the service.

Represent the organisation at conferences and marketing events as required.

Lead and manage the on‑call arrangements for the location, providing out‑of‑hours support to the team.

Ensure all people we support receive comprehensive assessments, person‑centred support plans and timely reviews with active involvement.

Oversee the management of service and individual finances in line with organisational policy and audit requirements.

Ensure the health, welfare and safeguarding of all individuals in line with legislation and best practice.

Lead and co‑ordinate multidisciplinary review processes, prepare professional review reports and chair meetings where required, ensuring meaningful involvement of people we support.

Promote opportunities for education, employment, rehabilitation and independence for people we support.

Ensure physical environments, vehicles and equipment are safe, homely and maintained to an appropriate standard, and take responsibility for planned maintenance and repairs.

Monitor and drive quality through audits, governance processes and working with Quality Assurance and Health & Safety teams to achieve continuous improvement.

Oversee all internal and external reporting requirements and ensure compliance with best practice.

Maintain and regularly review risk management arrangements for the location.

Undertake any reasonable travel required to fulfil the duties of the role and carry out other duties within the scope of the post as directed by the Divisional Manager.

About you:

Hold QCF/NVQ Level 5 in Health and Social Care or equivalent qualification/experience.
Comprehensive knowledge of statutory requirements, relevant legislation and outcomes frameworks.
Proven experience of delivering and managing high quality specialist residential services.
Experience of working effectively with multidisciplinary teams to deliver positive outcomes for people we support.
Strong people management skills with the ability to support, supervise and develop staff and clinicians through formal supervision and appraisal.
Experience of applying disciplinary and grievance procedures and managing performance issues in line with policy.
Experience of budget management and financial reporting systems.
Excellent organisational skills with the ability to prioritise and meet deadlines.
Flexible approach to working hours, including the ability to work unsocial hours when required.
Ability to travel to meetings, training and other sites as required.

Personal Development, Supervision and Training:

Maintain up‑to‑date knowledge of best practice in social care and leadership and promote innovation while challenging poor practice.

Participate in regular supervision and support with line management.

Continuously develop professional knowledge through attendance at relevant learning and development events, meetings and conferences as agreed with line management.

Attend and contribute to team and other meetings, both internal and external.

Policies and Procedures:

Comply with organisational policies regarding staff management including supervision, development, capability, grievance and discipline.

Support the management of compliments and complaints in line with policy and guidelines.

Be familiar with and adhere to the organisation’s written policies, procedures and guidelines for good practice.

Ensure Health & Safety policies and procedures are followed at all times and take personal responsibility for reporting incidents and hazards.

The organisation operates in a changing environment and may reasonably amend duties and responsibilities to meet evolving business needs.

Ethics and Confidentiality:

All employees are expected to act responsibly and be accountable for their actions, upholding the dignity, rights and wellbeing of the people we support and colleagues. Demonstrate the organisation’s values and behaviours at all times and promote equality, diversity and inclusion in all areas of work. Maintain confidentiality in respect of all matters relating to the organisation, colleagues and people we support.

This job description is a dynamic document and may be reviewed and revised in consultation with the post holder as the role develops.

Apply Now

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