Front of house manager Work, Jobs in Wick, Wsx (with Salaries)

Front of House Manager
The Queens Hotel & Spa Brighton —Brighton
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Sick pay
Quick apply
Duty Manager
Out of Bounds —Littlehampton
- £13.50 - £14.00 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
1d
Visitor Experience Manager
The Sussex Archaeological Society —Chichester
- £28,000 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
4d
Front of House Manager - Full Time - Roundstone Restaurant
Haskins —Worthing
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Front of House Manager - Full Time - Roundstone Restaurant
Client Careers Site —Worthing
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Assistant General Manager - Pub
Good Times Pubs & Bars —Worthing
- £16 - £17 an hour
- Overtime
- Food service
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
3d
Bars Assistant Manager
Butlin's —Bognor Regis
- Full-time
- Hospitality
- Bar
- Supervising experience
Kitchen Manager (Head Chef)
Butlin's —Bognor Regis
- Full-time
- Leadership
- Restaurant experience
- Resort
Sandwich Bar Manager
The Town Square Ltd —Southwick
- £650 - £38,500 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
11d
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
4d
Front Office Manager
Brighton Harbour Hotel —Brighton
- £30,000 - £34,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
Quick apply
10d
Assistant Manager — Southsea Beach Cafe
Southsea Beach Cafe —Southsea
- £32,000 - £34,000 a year
- Full-time
- Hospitality
- Sales
- Mentoring
- Employee discount
Quick apply
4d
Head Chef
Cow & Oak —Worthing
- £16 - £18 an hour
- Full-time
- Culinary experience
- Cooking
- In-person
Quick apply
7d
Head Grill Chef
Matty’s pattys —Hayling Island
- £100 - £24,000 a day
- Part-time
- Culinary experience
- Cooking
- In-person
- Employee discount
Quick apply
5d
Bar Manager
Room 12 —Chichester
- £13 - £14 an hour
- Part-time
- Bar
Quick apply
11d
Head Barista/Manager
PHARMACIE COFFEE ROASTERS —Lewes
- £14 - £15 an hour
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Store discount
Quick apply
4d
Bar Manager
Pub Co London Ltd —Portsmouth
- From £750 a week
- Full-time
- Bar
- Sales
- Customer service
Quick apply
1d
Visitor Operations & Commercial Manager
Portsmouth Historic Quarter Trust —Portsmouth
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- Contracts
- Health & wellbeing programme
- Life insurance
Quick apply
Bar General Manager - Horsham
Saviour Bars —Horsham
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
2d
Head Chef
Portobello —Brighton
- £42,000 - £44,000 a year
- Full-time
- Bar
- Leadership
- Employee discount
Quick apply
7d

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Front of House Manager

The Queens Hotel & Spa Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

The purpose of this role is to actively manage and develop the reception team, making sure that they meet and exceed guests’ expectations by training and encouraging them, promoting a helpful and professional image, to ensure the wellbeing of all guests and staff alike, maintain a high level of customer service throughout and ensure the overall smooth running of the hotel at all times when on duty. To ensure that department goals and targets are achieved whilst ensuring revenue is maximised through occupancy, rates and upselling.

Responsibilities

Training and developing staff to provide the department with an appropriately and motivated workforce.
Ensuring the team functions to the professional and consistent standards to provide the best level of customer service to meet the hotel’s needs.
Ensuring all team members are always professionally attired.
Ensuring all receptionist are fully trained and confident with the operating system
Cooperate with revenue manager in order to meet monthly budgets and maximise revenue and occupancy.

AS DUTY MANAGER

Assuming responsibility for the running of the hotel in the absence of senior management
Coordinating guests and staff during an emergency and have good knowledge of fire procedures
Responsible for the training of new reception staff
To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety procedures
Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise, record and communicate issues to management and colleagues in a constructive and clear manner.
To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
Assisting with all departments in times of pressure – where reasonably possible.
Ensuring proper handling of O.O.O rooms with maintenance and housekeeping departments.
Obtaining feedback from guests and to use this to improve service and top pass on such to the senior management and other relevant HOD’s
Supervise and participate in all activities related to the process of allocating rooms in order to meet guests’ needs.
Ensure that Billing Instructions are accurate and clear.
To be aware of and promote all services offered in the Hotel
Welcoming and bid farewell to all visitors to the hotel in a warm and professional manner.
Ensuring all guests receive prompt service and guidance from the reception staff.
Ensuring that all areas are maintained to a high standard of cleanliness.
Ensuring that daily procedures re followed and completed correctly
Ensuring daily banking is correct
Making sure that Company policies are followed at all times
Replying to guests’ email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with other activities.
Reporting and recording no-shows on a daily basis
Ensuring all pre –authorizations are completed and report any declined ones.
Ensuring every reservation has been either preauthorized; reported or cancelled in order to maximize revenue and occupancy.
Working reception shifts when and if necessary.

HEALTH AND SAFETY

To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
Ensuring all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
Assisting with the health and safety and fire prevention at the hotel and monitor all fire alarm systems, including assisting in emergency and evacuation procedures.
Ensuring that all areas of the hotel, equipment and grounds are kept secured so that all visitors and employees benefit from a safe, secured environment.
Provide regular H&S and fire training for all members of staff.
Assisting Operations Manager in managing all health and safety aspects of the hotel such as carrying out fire drills, ensuring weekly fire tests are carried out.
Ensuring all departments follow safety rules
Reporting all issues to Operations Manager to ensure all mandatory requirements are met.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in wick, wsx

Front of House Manager

Duty Manager

Visitor Experience Manager

Front of House Manager - Full Time - Roundstone Restaurant

Front of House Manager - Full Time - Roundstone Restaurant

Assistant General Manager - Pub

Bars Assistant Manager

Kitchen Manager (Head Chef)

Sandwich Bar Manager

Team Leader

Front Office Manager

Assistant Manager — Southsea Beach Cafe

Head Chef

Head Grill Chef

Bar Manager

Head Barista/Manager

Bar Manager

Visitor Operations & Commercial Manager

Bar General Manager - Horsham

Head Chef

I want to receive the latest job alerts for front of house manager in wick, wsx

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