Night porter Work, Jobs in Wolverton, Bkm (with Salaries)

Night Porter
Weston Manor Hotel —Bicester
- £26,500 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Flexitime
- Employee discount
Quick apply
1d
Night Porter
Marston's Pubs —Brackley
- Up to £12.71 an hour
- Night shift
- Hotel
Quick apply
7d
Line Porter Nights
Greencore Group —Northampton
- £15.92 an hour
- Full-time
- English
- Employee discount

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Night Porter & Reception
Wroxall Abbey Hotel —Warwick
Experience in handling guest complaints or queries with tact and diplomacy is beneficial. Welcome guests upon arrival and assist with check-in/check-out…
£13 an hour
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5d
Night Porter
Phyllis Court Club —Henley on Thames
Assist with bookings for members and guests, including tickets, restaurant reservations, and room bookings, either in person or over the phone.
£29,871.45 a year
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Night Porter

Weston Manor Hotel
Bicester

Quick apply

Job details

Full-time
£26,500 a year
1 day ago

Benefits

Flexitime
Discounted or free food
Canteen
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
First Aid Certification
Guest services
Communication skills
Hotel experience

Full job description

Night Porter Job Description

Position: Night Porter
Location: Weston Manor Hotel
Hours: 5 nights per week (2 days off on a rota basis)
Reporting To: Front of House Manager / General Manager

Job Purpose

The Night Porter is responsible for ensuring the smooth, safe, and professional operation of Weston Manor Hotel during overnight hours. The role involves guest service, late check-ins, security checks, fire safety compliance, and completion of Front of House duties to ensure the hotel is fully prepared for the following day.

Key ResponsibilitiesGuest Service

Welcome guests arriving late and complete check-in procedures efficiently and professionally.
Assist guests with enquiries and requests throughout the night.
Handle guest complaints or concerns calmly and escalate where necessary.
Provide excellent customer service in line with Weston Manor Hotel standards.

Front of House Duties

Complete all outstanding Front of House tasks before the end of the shift.
Prepare reception and public areas for the following day's operations.
Ensure guest information and bookings are accurately recorded.
Monitor hotel communication channels and respond appropriately.

Safety & Security

Conduct regular security patrols of the hotel and grounds.
Ensure all doors, entrances, and public areas are secure.
Monitor CCTV and report any suspicious activity.
Respond appropriately to emergencies and incidents.

Fire Safety & Compliance

Fully understand and comply with the hotel's fire safety procedures.
Carry out nightly fire safety checks as required.
Respond effectively in the event of a fire alarm or emergency evacuation.
Ensure emergency exits and escape routes remain clear at all times.
Record and report any fire safety concerns immediately.

Housekeeping & General Duties

Maintain cleanliness and presentation of reception and public areas overnight.
Assist with basic housekeeping tasks as required.
Support other departments when necessary to ensure smooth hotel operations.

RequirementsEssential

Excellent communication and customer service skills.
Ability to work independently and make decisions during overnight shifts.
Reliable, trustworthy, and professional.
Comfortable handling late guest arrivals and overnight guest requests.
Understanding of health, safety, and fire procedures.
Ability to complete tasks accurately and efficiently without supervision.

Preferred

Previous hotel, hospitality, or night porter experience.
Experience using hotel booking or property management systems.
First Aid qualification (or willingness to undertake training).

Benefits

Competitive hourly rate.
Staff discounts.
Training and development opportunities.
Supportive working environment within a luxury hospitality setting.

Weston Manor Hotel is committed to providing exceptional guest experiences, and the Night Porter plays a vital role in maintaining service, safety, and operational standards throughout the night.

Job Type: Full-time

Pay: £26,500.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Flexitime
On-site parking

Work Location: In person

Quick apply

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