Operations associate Work, Jobs in Wooburn, Bkm (with Salaries)

Customer Success Operations Associate
GP Automate —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- GP surgery experience
Quick apply
4h
Project Manager Apprentice
QA Apprenticeships —Guildford
- £18,000 - £24,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Annual leave
8d
Team Member
NEXT —Uxbridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
13d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
8d
Property Development Associate
Dreamhouse (A.E.) Construction and Development LTD —Putney
- £35,000 - £45,000 a year
- Monday to Friday
- In-person
Quick apply
5d
Operations & Host Success Associate
Pass the Keys Chilterns —Amersham
- £15 - £18 an hour
- Part-time
- Hybrid work
- Hospitality
- Social media management
- Customer service
Quick apply
10d
Sales & Stock Associate - Heathrow (40h) T2
Fortnum & Mason —Hounslow
- Overtime
- Communication skills
7d
Project Team Associate
Holiday Inn Slough Windsor —Slough
- £30,000 a year
- Full-time
- Maintenance
- Hotel
- Driving
- Employee discount
Quick apply
4d
Sales Associate (Retail – Tea & Gifts Concept)
Tezali Company LTD —London
- From £13.50 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
1d
Tea Ambassador / Sales Associate – Luxury Retail & Hospitality
Mariage Frères —London
- Part-time
- Hospitality
- Customer service
- English
- Store discount
- Employee discount
Quick apply
2d
Retail Operations Associate
Thom Sweeney Retail LTD —London
- Full-time
- Customer service
- Merchandising
- Supervising experience
Quick apply
2h
Specialist, R&D Contracts & Business Operations
CSL Behring —Maidenhead
- Full-time
- Bachelor's degree
- Organisational skills
- Contracts
Operations Associate
Gopuff —West Kensington
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
EUC Analyst - Microsoft Office 365
Affinity Water —Hatfield
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Annual leave
- Employee discount
M&A Operations - Finance in Deals - Senior Associate
Pwc UK —London
- Full-time
- Hybrid work
- Master's degree
- Business
- Communication skills
3h
Intern
Crane Worldwide UK Limited —Middlesex
- Data analysis skills
- English
- Master's degree
11h
HR, Payroll & Benefits Administrator
Eque2 —Maidenhead
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
Cost Control, Associate Specialist
KBR —Leatherhead
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
3h
Associate, Human Resources
Bain & Co. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Urban Outfitters Sales Associate - Camden, London
Urban Outfitters —London
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme

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operations associate jobs near wooburn, bkm

Customer Success Operations Associate

GP Automate
London

Quick apply

Job details

Full-time
£55,000 - £65,000 a year
4 hours ago

Benefits

Private medical insurance

Qualifications

Sales
GP surgery experience
Primary care

Full job description

About the role

This is an early-stage role at a pre-funding healthtech company. Customer success sits within the Operations function - that is a deliberate choice at our current size and stage. You will work in a lean environment where resourcefulness and AI-augmented output matters.

You will be responsible for the post-sales customer experience across our entire portfolio of GP practice accounts, working alongside SDRs and AEs. Your focus is on scaled, process-driven CS - onboarding, support, health monitoring, and renewals - rather than high-touch, one-to-one relationship management. You will work collaboratively with the Head of Operations to define and iterate the CS model as the company grows.

What you will do

Own the post-sales customer experience across the entire portfolio of GP practice accounts, working alongside SDRs and AEs
Work with the Head of Operations to design and iterate onboarding journeys, value reviews, and escalation paths
Monitor account health and surface risks early, before they become churn
Support renewal conversations and flag expansion opportunities
Build lightweight internal tooling to make CS repeatable at scale: playbooks, templates, CRM views, dashboards
Use AI tools to automate repetitive workflows - follow-up emails, call summaries, status reporting, knowledge bases
Feed structured insight from customers back to Product and Ops
Work within NHS information governance and data compliance requirements

Requirements

What we are looking for

Essential

2–3 years in a customer success, onboarding, or account management role in a SaaS or tech environment
Comfortable collaborating with a senior operator to shape processes, then owning their execution
Operationally minded: you think in systems and document what you build
Actively uses AI tools in day-to-day work - whether to draft communications, summarise calls, or build internal resources
Clear communicator, comfortable working with clinical and non-technical stakeholders
Data-literate: you use metrics to prioritise, not just to report
Curious, independent, and willing to figure things out rather than wait to be told

Desirable

Experience in a healthtech, NHS-adjacent, or highly regulated SaaS environment
Familiarity with GP practice structures or primary care workflows
Experience at an early-stage company where processes were still being built

What success looks like in the first 60 days

Build a working understanding of our automated clinical workflows and exception handling, supported by the Head of Operations
Take ownership of the post-sales experience for the account portfolio, with agreed value review cadences in place
Document a simple onboarding and handover workflow from Sales to CS, including a shared definition of a healthy account
Set up basic health tracking: at-risk signals, leading indicators, and a weekly risk review routine
Produce first versions of CS playbooks and templates: onboarding plan, renewal prep, comms templates
Run a first round of value reviews with renewing accounts and produce a lightweight value narrative for practices and PCN partners

Benefits

What we offer

Salary up to £65,000 depending on experience
Private healthcare (you and your family)
Flexible hybrid working - 2 days in Central London office
Direct input into how the CS function is shaped alongside the Head of Operations
Exposure to engineers, clinicians, and product leaders working on real NHS problems
Work that has a measurable impact on GP capacity

Quick apply

Refine Your Search

operations associate jobs in wooburn, bkm

Customer Success Operations Associate

Project Manager Apprentice

Team Member

Front Desk Guest Service Associate

Property Development Associate

Operations & Host Success Associate

Sales & Stock Associate - Heathrow (40h) T2

Project Team Associate

Sales Associate (Retail – Tea & Gifts Concept)

Tea Ambassador / Sales Associate – Luxury Retail & Hospitality

Retail Operations Associate

Specialist, R&D Contracts & Business Operations

Operations Associate

EUC Analyst - Microsoft Office 365

M&A Operations - Finance in Deals - Senior Associate

Intern

HR, Payroll & Benefits Administrator

Cost Control, Associate Specialist

Associate, Human Resources

Urban Outfitters Sales Associate - Camden, London

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