Desk operations manager Work, Jobs in Writtle, Ess (with Salaries)

Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Senior Administrator 12 Month Fixed Term Contract - Maternity Cover (Full time)
Maldon Salt —Maldon
- £34,842 a year
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
Workspace Experience and Operations Senior Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
5d
Office Manager/Administrator
Grafton Brickwork Services —Chingford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
14h
Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
1d
Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
5d
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
1d
Lead Receptionist
Cushman & Wakefield —Basildon
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
Customer Experience Manager
First Fence —Canvey Island
- £42,000 - £47,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
2d
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Lean Operations Manager
The Bike Club —Rainham
- Full-time
- Salesforce
- Engineering
- English
- Annual leave
Quick apply
Exhibition Operations Manager - Italian Speaking
Postology —London
- £38,000 - £43,000 a year
- Temporary
- Customer service
- English
- Organisational skills
Quick apply
Precious Metals Assistant
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
9d
Workplace Ambassador
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
Senior Project Manager
Office of Rail and Road —Poplar
- £58,827 - £64,237 a year
- Full-time
- Hybrid work
- Travel
8h
Airport Team Leader - Stansted Airport
ESP Global Services Limited —Stansted
- Day shift
- IT
- Leadership
- Annual leave
Quick apply
1d
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Recruitment Consultant
TGS —Harlow
- £24,420.00 - £55,219.68 a year
- Full-time
- Sales
- Business development
- Travel
- Free parking
Quick apply
6h

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desk operations manager jobs near writtle, ess

Help Desk Operations Manager

Go Fix Mechanical & Drainage Services
Dartford

Quick apply

Job details

Full-time
£40,000 - £55,000 a year
3 days ago

Benefits

Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills
Help desk

Full job description

Due to continued Investment and growth, an exciting opportunity for a Help Desk Operations Manager has arisen. This job would be ideal for someone with extensive help desk experience & knowledge in running & managing a busy help desk together with managing a team of engineers & operatives.

PROBLEM SOLVERS WITH A CAN-DO ATTITUDE NEED ONLY APPLY

Go-Fix Mechanical & Drainage Services provide drainage, plumbing, ground works, vacuum tanker and other various key maintenance services for a broad range of clients in Greater London & the surrounding counties.

As the help desk operations manager, you will be expected to deliver a high standard of work with excellent customer service
To manage a team of help desk operatives carrying out varied tasks including running & updating client portals, ensuring WIP numbers are managed & delegated accordingly
Updating key account clients & working alongside the accounts team in order to ensure works, call outs & projects are brought to the correct conclusions
Able to prioritize workloads, Multitasking is a must as we are a fast paced reactive help desk
Excellent organisational skills, able to work to deadlines and work under pressure
Excellent telephone manner
Great management & communication skills - able to deal with customers and all levels
Proficient in Microsoft Office programs excel Outlook and Word
Have the ability to pick up new processes, retain and process Information
Ability to be part of a team and carry out of variety of tasks
The ability to work on own as well as managing a team & manage time effectively and efficiently

Requirements

Monitoring mailboxes
Running a team of help desk administrators
Managing a number of client portals & updating clients accordingly
Login and following up of emergency call out orders & PO’s
Ensuring all jobs from previous evenings and weekends are updated
Answering high volume inbound calls, assisting customers with specific inquiries and job bookings
Operating uploading and updating jobs on our company job management system
Updating worksheets with changes and statuses of each job
Ability to prioritize his own workload to meet deadlines
Providing of level of support to the help desk administrators & operations managers
Providing clients with updates on the progression of jobs and projects
Working to time scales as part of a high performing team
Working alongside operations managers within the business & reporting to directors on a weekly basis
Monday to Friday 7.30 am to 5.30 pm plus the requirement of overtime as needed
Out of hours Escalations being 1 evening per week plus 1 weekend per month

Salary

£40'000 - £55'000 + Over time (Based on experience)

Benefits

Full uniform & PPE provided
Company vehicle & fuel card
Company Iphone & IPad provided
Progression & salary increases based on performance
Free Perk-box subscription
Additional holiday benefit
Company pension
Be part of a strong up & coming business that is experiencing year on year growth

Quick apply

Refine Your Search

desk operations manager jobs in writtle, ess

Help Desk Operations Manager

Senior Administrator 12 Month Fixed Term Contract - Maternity Cover (Full time)

General Manager

IT Operations & Digital Workplace Manager

Workspace Experience and Operations Senior Manager

Office Manager/Administrator

Assisted Travel Check-In Agent / Host

Passenger Services Agent

Assisted Travel Check-In Agent / Host

Lead Receptionist

Customer Experience Manager

Guest Service Manager

Lean Operations Manager

Exhibition Operations Manager - Italian Speaking

Precious Metals Assistant

Workplace Ambassador

Senior Project Manager

Airport Team Leader - Stansted Airport

Reception Manager

Recruitment Consultant

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