Head of customer service Work, Jobs in Aberdeen, Abe (with Salaries)

Duty Manager
John Codonas Pleasure Fairs Ltd —Aberdeen
- Part-time
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
10d
Head of New Product Development
JamesFisher —Aberdeen
- Engineering
- IT
- Leadership
3d
Customer Service Team Leader
William Hill —Aberdeen
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
5d
Operations Supervisor - Industrial Projects
DHL —Aberdeen
- Full-time
- Leadership
- Employee assistance programme
5d
Line Chef
Chaophraya —Aberdeen
- £12.71 an hour
- Part-time
- Cooking
- In-person
- Kitchen experience
Quick apply
3h
UK Travel Program Manager, Vendor Management, 12-month FTC/Secondment
Deloitte —Aberdeen
- Hybrid work
- Management
- Continuous improvement
- Communication skills
Optical Assistant
Specsavers —Aberdeen
- Up to £25,500 a year
- Part-time
- Customer service
- Employee discount
- Sick pay
Learning & Development Specialist
Aspire Capital Group —Aberdeen
- Full-time
- Bachelor's degree
- Travel
- Human resources
Head of Retail – Optical & Audiology
FWB —Aberdeen
- Full-time
- Leadership
- Communication skills
Area Retail Manager - Aberdeen
Motor Fuel Group —Aberdeen
- £38,000 - £42,000 a year
- Full-time
- Contracts
- Communication skills
Quick apply
2d
Head of Engineering
JamesFisher —Aberdeen
- Engineering
- IT
- Leadership
4d
Commercial Manager
First Bus —Aberdeen
- Data analysis skills
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
5d
Multi Drop Delivery Driver- Van rental, Fuel and Insurance included
Nerina Logistics Ltd —Aberdeen
- From £130 a day
- Part-time
- Customer service
- English
- Driving
- Free parking
- Paid training
Quick apply
6d
Depot Supervisor / Delivery Driver
HGV Truck Parts Ltd —Aberdeen
- From £35,000 a year
- Full-time
- Forklift
- Driving
- Organisational skills
Quick apply
1d
Project Manager
M Group —Westhill
- Maintenance
- Education
- Travel
- Annual leave
- Employee assistance programme
Senior Project Manager
M Group —Westhill
- Maintenance
- Education
- Travel
- Annual leave
- Employee assistance programme
Wok Chef
Thaikhun —Aberdeen
- £12.71 an hour
- Full-time
- Cooking
- In-person
- Kitchen experience
Quick apply
12d
Cook
KFC —Bridge of Don
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
13d
Sales Executive
Converged Solutions Group —Aberdeen
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- In-person
Quick apply
6d
Trainee Phlebotomist - SSN
Bluecrest Wellness —Aberdeen
- £21,691 - £32,000 a year
- Overtime
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d

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Duty Manager

John Codonas Pleasure Fairs Ltd -
Aberdeen

Quick apply

Job details

Part-time | Full-time
10 days ago

Benefits

Discounted or free food
Employee discount
Flexible schedule
On-site parking

Qualifications

Management
Sales
Customer service
Computer literacy
Performance management
Computer skills
Cash handling
Leadership
Communication skills

Full job description

We are recruiting for a FAMILY ENTERTAINMENT CENTRE DUTY MANAGER

John Codona's Pleasure Fairs is located at the very heart of Aberdeen's Beach front, comprising of 3 restaurants, 2 bars, amusement park, two adventure golf courses, bowling alley, one of Scotland's largest arcades and our innovative children's soft play area we are the complete centre for family entertainment.

Are you looking to further your career in a dynamic and progressive, family run business?

This is an exciting hands-on position, involved in the day to day running of a busy entertainment venue. Good people management and customer service skills are essential. You will also assist as a duty manager within our indoor operation overseeing other departments at off peak times when department managers are on day off.

Full training will be provided.

This position is full time working 5 days from 7 which involves weekend and evening shifts

Competitive salary will be offered based on experience.

Job Type: Full-time/Part time opportunity

Customer Service: 1 year minimum (Preferred).

WHAT WE OFFER YOU?

Customer service incentives
Discounted use of our facilities
Discounted staff meals and Starbucks
Flexible working hours

The Person

We are seeking an experienced person/persons to be part of and support the management team with the responsibility of our entertainment centre. They must be a highly motivated individual who demonstrates good people skills and can engage customers at all levels. It is vital that they are a clear communicator who is professional and can provide an exceptional customer experience throughout.

The Duty Manager will be part of the management team who will be responsible for driving sales and managing overall business costs. Strong implementation skills and leading by example are key; as well as being able to demonstrate initiative and acceptance of accountability. The Duty Manager will have the ability to keep a cool head under pressure and lead the team smoothly through any challenges that may arise throughout the day to day.

The Role - Main responsibilities

Deliver exceptional customer service and inspire your team to deliver the same exceptional standards.

Develop, train and coach a reliable team and motivate them to a level of competence, clarifying and delegating direct responsibility of their role throughout each day or week

Manage individual and team performance and standards through continual review and communication.

Support the Management team to manage all overheads, stock, team schedules, labour control and all other elements affecting the profitability of the business in accordance with business targets and KPIs.

Maximise all areas of sales revenue and continually challenge yourself and your team with business targets.

All Cash handling, card transactions, banking and transaction/sales reporting.

Manage upkeep and condition of all equipment and premises ensuring prompt remedial action as required.

Ensure the correct and continual use of all company procedures, systems and documents.

Maintain a safe and harmonious working and customer environment and ensure the highest standards of hygiene and health and safety.

Essential Criteria

Experience /Skills/Attributes

Management experience in a fast paced, customer focused environment.

People management, training and development and on the job coaching and support.

A good understanding of sales targets or KPIs in current and previous roles.

Strong communication, organisation and Leadership skills.

An approachable and enthusiastic manor and a can-do attitude.

Computer literate and knowledge of working within a cash handling environment.

Be able to make decisions using own initiative but involving relevant assistance where necessary.

Previous experience of working with extremely high standards in customer service, quality, hygiene and good knowledge of maintaining a focus on health and safety in the workplace.

Be confident in dealing with and had previous experience in dealing with performance management.

Be fully committed, passionate, reliable and dynamic in fully engaging in our Company Ethos, and treating the business as your own.

Job Types: Full-time, Part-time

Benefits:

Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in aberdeen, abe

Duty Manager

Head of New Product Development

Customer Service Team Leader

Operations Supervisor - Industrial Projects

Line Chef

UK Travel Program Manager, Vendor Management, 12-month FTC/Secondment

Optical Assistant

Learning & Development Specialist

Head of Retail – Optical & Audiology

Area Retail Manager - Aberdeen

Head of Engineering

Commercial Manager

Multi Drop Delivery Driver- Van rental, Fuel and Insurance included

Depot Supervisor / Delivery Driver

Project Manager

Senior Project Manager

Wok Chef

Cook

Sales Executive

Trainee Phlebotomist - SSN

I want to receive the latest job alerts for head of customer service in aberdeen, abe

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