Resources advisor Work, Jobs in Abingdon, Oxf (with Salaries)

Receptionist and Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- English
- Organisational skills
- Front desk
- Employee stock purchase plan
People Business Partner
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Employee stock purchase plan
1d
Customer Service Team Leader
PublicaGroup —Witney
- £35,828 - £39,998 a year
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
People & Culture Business Advisor
Principal Medical Limited —Bicester
- From £38,000 a year
- Full-time
- Continuous improvement
- Driving
- No degree
- Free parking
- Sick pay
Quick apply
Regional HR Business Partner - South
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Human resources
- Employee assistance programme
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Regional HR Business Partner - North
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Resort
- Employee assistance programme
Learning and Development Advisor
Group GTI —Wallingford
- Full-time
- Hybrid work
- Research
- Organisational skills
- Training & development
Quick apply
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
5d
Senior Customer Service Advisor
Barclays —Oxford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
3d
Assistant Library Manager
OXFORDSHIRE COUNTY COUNCIL —Bicester
- £29,064 - £31,022 a year
- Part-time
- Supervising experience
- Human resources
- Recruiting
- Employee assistance programme
- Employee discount
6d
Collections Advisor
Valda Energy —Bicester
- Up to £27,000 a year
- Analysis skills
- Conflict management
- Communication skills
- Annual leave
- Employee assistance programme
8d
Retail Management Graduate Programme
Decathlon UK —Oxford
- £29,000 a year
- Part-time
- Customer service
- Internship
- Retail management
- Employee assistance programme
- Employee discount
Head of Professional Services
TIEVA —Reading
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Senior Business Change Manager
SSE —Oxford
- £59,000 - £89,000 a year
- Full-time
- Agile
- Employee discount
14d
HR Business Partner – 12 Month Fixed-Term-Contract
KYOCERA Document Solutions —Reading
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
VodafoneThree - Employee Relations Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
13d
HSQE Advisor
Glanua —Aldermaston
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Communication skills
Quick apply
Group Sales Advisor - 6 Month FTC
TravelodgeHotels —Thame
- £28,283 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply

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Receptionist and Customer Service Advisor

Bio-Techne -
Abingdon

Apply Now

Job details

Full-time
£19,600 - £32,350 a year

Benefits

Employee stock purchase plan

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Internal department liaison
English
Complaint handling
Client services
Organisational skills
Front desk
Computer skills
Customer interaction
Communication skills
Teaching
Time management

Full job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: £19,600 - £32,350

Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations.

Reports To: Customer Services Manager

Location: Abingdon, UK

Hours of Work: 37.5 hours per week

Position Summary

The reception position will be a front-facing role acting as the main point of contact for customers, visitors and internal colleagues at the Abingdon site.

The Customer Services team at Bio-Techne play a key role in delivering exceptional customer service to the business key stakeholders, from initial point of contact and placing of orders, through to the aftersales service, ensuring the customer experience is exceptional throughout the entire process. This team role requires individuals who are highly motivated, are passionate about customer service, and encourage engagement with the customer.

Essential Functions

Be the first point of contact for all guests at Bio-Techne Abingdon
Welcoming staff, guests and customers.
Managing the reception phone line, directing enquiries to the relevant departments/individuals.
Providing support for the teams on site and other sites, including meeting room, taxi, flight and appointment bookings.
Manage post and deliveries with the relevant couriers.
Processing of sales orders received by email, telephone order, postal orders, and e-commerce in an accurate and efficient manner to ensure minimal errors occur.
Providing an excellent Customer Service support by working closely with other internal departments – Sales, Accounts, Despatch, Technical Service, Marketing, etc.
Effectively provide the customer with answers for/of any order queries or offering solutions to the queries.
Involvement with backorder process to ensure customers are kept informed of any date changes.
Ensure customer database is regularly updated and all information logged.
Ensure the after sales care and order follow up is carried out to deliver a great customer experience from start to finish of an order.
Gain a basic level of key product knowledge.
Work as part of a team to achieve the overall goals but have the motivation to be self-driven to deliver exceptional customer service at every point of customer and interdepartmental contact.
Support Bio-Techne ethos of a great global offering of a quality portfolio of products and services.
Drive best practice and ensure maximum productivity & utilisation

Minimum Requirements/Qualifications:

General Education exam passes (or equivalent) in English and Maths
Experience of working in a customer focused environment and/or reception role.
Fluent written and spoken English is essential
Possess excellent IT skills

Skills required/desired:

A commitment to total customer satisfaction
Conscientious, articulate, and possesses excellent presentation and teaching skills
A commitment to total customer satisfaction
Strong organisational and administration skills
Additional Language skill desirable but not essential
Understanding of health and safety protocols.
A willingness to be First Aid and Fire Marshal trained

Personal Qualities:

A friendly and approachable professional demeanour.
Ability to demonstrate a passion for customer service
Excellent telephone manner
Exceptional attention to detail, time management, and organizational skills
Excellent written and verbal communication skills
Ability to perform a wide variety of tasks and multi-task efficiently
Ability to remain calm under pressure
Ability to handle complaints and difficult situations
Ability to work in a fast-paced environment

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne:

We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [email protected] for assistance.

Apply Now

Refine Your Search

resources advisor jobs in abingdon, oxf

Receptionist and Customer Service Advisor

People Business Partner

Customer Service Team Leader

Strategic Client Solution Lead

People & Culture Business Advisor

Regional HR Business Partner - South

Customer Success Specialist

Regional HR Business Partner - North

Learning and Development Advisor

Study Engagement and Advice Manager

Senior Customer Service Advisor

Assistant Library Manager

Collections Advisor

Retail Management Graduate Programme

Head of Professional Services

Senior Business Change Manager

HR Business Partner – 12 Month Fixed-Term-Contract

VodafoneThree - Employee Relations Lead

HSQE Advisor

Group Sales Advisor - 6 Month FTC

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Position Summary

Essential Functions

Minimum Requirements/Qualifications:

Skills required/desired:

Personal Qualities:

We offer competitive wages along with extensive benefits for employees and their families.

We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.

We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.

We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.

We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

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