Front office manager Work, Jobs in Accrington, Lan (with Salaries)

Sales Support Team Leader (Health Insurance)
Brown & Brown Insurance —Darwen
- Full-time
- CRM software
- Microsoft Office
- Supervising experience
- Employee stock purchase plan
Quick apply
6d
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
2d
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply
Front Office Manager
Stanley House Hotel and Spa —Blackburn
- £31,212 a year
- Full-time
- Hotel
- Team management
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Overnight Night Manager
The Last Drop Village —Bolton
- From £14.90 an hour
- Full-time
- Hotel
- Team management
- Food service experience
- Free parking
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Office Manager
Dechra Pharmaceuticals PLC —Manchester
- Microsoft Office
- Continuous improvement
- Organisational skills
- Employee assistance programme
3d
Front Office Supervisor
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Office Coordinator
Bibby Financial Services —Manchester
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
Business Support Officer
Lancashire County Council —South Ribble
- £25,949 - £25,989 a year
- Full-time
- Databases
- Front desk
- Cash handling
- Annual leave
10d
Guest Relations Manager
SPHC —Manchester
- Weekend availability
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Assistant General Manager - Soho House Manchester
Soho House via Caterer.com —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount
Guest Services Assistant - Medlock
Valor Hospitality —Manchester
- £27,976 a month
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
4h
Assistant General Manager - Soho House Manchester
Soho House & Co. —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount
Quick apply
Duty Manager
Adlington Management Services —Urmston
- £13.20 an hour
- Part-time
- Supervising experience
- Front desk
- In-person
- Annual leave
- Life insurance
Quick apply
2d
Experienced Guest Relations Manager
Dalata —Manchester
- Full-time
- Computer literacy
- English
- Hotel
- Employee assistance programme
Quick apply
3d
Receptionist
Holiday Inn Manchester Mediacityuk —Manchester
- £21,753.14 a year
- Part-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
9d
Front Office Manager
Dalata —Manchester
- Full-time
- Hotel
- Team management
- Organisational skills
- Employee assistance programme
Quick apply
3d
Pub & Restaurant Operations Manager
The Wayfarer, Parbold —Wigan
- Up to £45,000 a year
- Full-time
- Inventory control
- Customer service
- Team management
- Free parking
Quick apply
6d
Operations Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d

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front office manager jobs near accrington, lan

Sales Support Team Leader (Health Insurance)

Brown & Brown Insurance
Darwen

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Employee stock purchase plan
Company pension
Company events
Private medical insurance

Qualifications

CRM software
Financial Conduct Authority guidelines
Sales support
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Coaching
Mentoring junior staff
UK GDPR
Process improvement
Microsoft Office
General Data Protection Regulation (GDPR)
Supervising experience
Compliance management
Quality assurance
Team management
Client services
Quality control
Mentoring
Organisational skills
Customer support
Professional development mentoring
Training & development
Leadership
Internal quality assurance

Full job description

Job Title: Sales Support Leader

Location: Darwen

Salary: Negotiable

The Sales Support Team Leader is responsible for the day-to-day leadership, performance and quality management of a Sales Support Team, ensuring the delivery of a first-class administrative and client support service to the sales function.

Reporting to the Operations Manager, this role combines hands-on technical expertise with people leadership, workload management, and quality assurance, acting as a key operational bridge between front-line delivery and operational management.

The role requires close collaboration with consultants, insurers, & internal stakeholders to ensure that all sales support activity is delivered accurately, compliantly and in line with agreed service standards, operational KPIs and FCA regulatory requirements.

A Team Leader will also maintain a small client portfolio to support our sales teams in delivering a professional client service and the administration of products across our commercial and/or consumer health, protection and wellbeing insurance ranges and/or workplace pension offering.

Key Responsibilities & Accountabilities

Leadership & People Management

Provide day-to-day leadership and supervision of the Sales Support Team, ensuring tasks are allocated effectively and deadlines are met.
Act as line manager for Sales Support Administrators, including regular 1:1s, performance feedback and absence management.
Coach, train and mentor team members, supporting their ongoing development and progression.
Deputise for the Operations Manager where required on Sales Support–related matters.
Act as a positive role model, promoting professional standards, collaboration and accountability.

Operational Delivery & Quality Management

Oversee the accurate and timely processing of new business, renewals and mid-term adjustments across applicable product lines.
Implement and maintain peer review and quality assurance checks, addressing errors, trends and training needs.
Monitor team workloads, capacity and productivity, escalating risks or resource pressures as appropriate.
Support the Operations Manager with the monitoring of operational KPIs, SLAs and service standards.

Client, Consultant & Stakeholder Support

Act as the primary escalation point for complex or sensitive sales support queries from Consultants, Clients and Insurers.
Maintain strong working relationships with internal and external stakeholders to ensure smooth service delivery
Represent the Sales Support function professionally at meetings and internal forums when required.

Compliance, Controls & Best Practice

Ensure all activity complies with FCA regulations, Treating Customers Fairly principles and internal policies.
Handle customer and business data in accordance with GDPR and data protection requirements.
Identify process improvements and efficiencies and work with the Operations Manager to implement best practice.
Support the development and embedding of documented procedures and training materials.

General Responsibilities

Maintain a safe and organized working environment.
Undertake any other reasonable duties as requested by the Operations Manager, Directors or senior leadership team.

Key Skills & Competencies

Proven experience in a senior sales support or team supervisory role.
Strong operational knowledge of at least 1 product area (Group Risk / Health Insurance / Private Medical Insurance) with a commitment to develop knowledge in additional product areas.
Demonstrable leadership, coaching and people management skills.
Excellent organizational skills with the ability to manage competing priorities.
High levels of accuracy and attention to detail.
Confident communicator with strong written and verbal skills.
Proactive problem solver with the ability to identify and implement improvements.
Ability to work under pressure while maintaining service quality.
Strong working knowledge of company systems, CRM platforms and Microsoft Office.

Responsible For:

Sales Support Team performance and day-to-day delivery.
Quality assurance and workload management within Sales Support.
Company laptop and associated equipment.

Qualifications

Educated to GCSE standard or equivalent, including passes in Mathematics and English.
Attained or a willingness to study for relevant professional qualifications.

For more information please apply online or contact Dan Hurley.

Benefits:

Company events
Employee stock purchase plan
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in accrington, lan

Sales Support Team Leader (Health Insurance)

Manager, Customer Support Ctr

Landlord Support Team Leader FTC 12 Months

Front Office Manager

Overnight Night Manager

Guest Service Manager

Office Manager

Front Office Supervisor

Office Coordinator

Business Support Officer

Guest Relations Manager

Assistant General Manager - Soho House Manchester

Guest Services Assistant - Medlock

Assistant General Manager - Soho House Manchester

Duty Manager

Experienced Guest Relations Manager

Receptionist

Front Office Manager

Pub & Restaurant Operations Manager

Operations Manager

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