Freight forwarding occupations Work, Jobs in Acocks Green, Wmd (with Salaries)

Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Customs Clerk UK & Ireland
Carousel Logistics —Birmingham
- £36,500 a year
- 8 hour shift
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Employee discount
Operations Co-ordinator - BHX
Carousel Logistics —Birmingham
- Travel
- IT
Data Entry Clerk
Fuxin Express (UK) —Birmingham
- £27,420.00 - £44,424.89 a year
- Part-time
- Microsoft Outlook
- Free parking
Quick apply
2d
FRIGHT FORWARDING SALES EXCUTIVE
TW Transport —Inkberrow
- £35,000 - £45,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Customs Clearance Agent
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply
5d
Freight Agent
DHL —Lichfield
- Full-time
- Microsoft Office
- Continuous improvement
- IT
- Employee assistance programme
Export Coordinator - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Freight Operations Executive
Aramex (UK) LTD —Wednesbury
- From £26,436.80 a year
- Full-time
- In-person
- Negotiation
- Life insurance
Quick apply
8d
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Sick pay
Quick apply
Regional Business Development Manager - Airfreight
DHL —Birmingham
- Full-time
- Continuous improvement
- Product management
- Employee assistance programme
8d
Operations Supervisor
DHL —Lichfield
- Full-time
- Microsoft Office
- Continuous improvement
- IT
- Employee assistance programme
12d
Sales Operator
Ziegler UK Ltd —Tamworth
- £28,000 - £30,000 a year
- Full-time
- Data entry
- In-person
- Negotiation
- Free parking
- Life insurance
Quick apply
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Business Development Executive
Noatum HOLDINGS —Tamworth
- Full-time
- Hybrid work
- Sales
- Business development
- In-person
Business Development Manager
Rhenus SE & Co. KG —Cannock
- Full-time
- CRM software
- Sales
- Microsoft Office

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Operations Manager - Customs & Brokerage

Carousel Logistics -
Birmingham

Apply Now

Job details

Up to £60,000 a year

Benefits

Free parking
Annual leave
Company events
Employee discount
On-site parking

Qualifications

Management
Supply chain
Logistics
Leadership
Communication skills

Full job description

Lead Customs Operations. Drive Excellence. Make an Impact.

At Carousel Logistics, we are specialists in time-critical logistics and supply chain solutions across Europe. We are looking for an experienced and driven Operations Manager – Customs & Brokerage to lead our UK customs and brokerage operations and play a pivotal role in delivering exceptional service to our customers.

This is an exciting opportunity for a proactive leader who thrives in a fast-paced environment, enjoys solving complex operational challenges, and is passionate about driving operational excellence, developing people, and delivering outstanding customer experiences.

As our business operates 24/7, flexibility and adaptability are essential to success in this role.

The Opportunity

As our Operations Manager – Customs & Brokerage, you will take ownership of the day-to-day management of customs, brokerage, transit, and non-transport services across the UK.

You will lead operational performance, ensure regulatory compliance, drive continuous improvement initiatives, and build strong relationships with customers, partners, and internal stakeholders. This role offers the opportunity to influence strategic decisions while making a meaningful impact on the growth and success of the business.

Key Responsibilities

Operational Leadership

Lead the day-to-day delivery of customs, brokerage, transit, and non-transport services, ensuring operational excellence, efficiency, and compliance.

Leadership & People Management

Provide inspiring leadership, developing high-performing teams and fostering a culture of accountability, collaboration, and continuous improvement.

Customer & Stakeholder Management

Build trusted relationships with customers, partners, and internal stakeholders, delivering exceptional service and supporting new business implementations.

Compliance & Risk Management

Ensure full compliance with UK customs regulations, import/export requirements, and company policies while proactively managing operational risk.

Continuous Improvement & Innovation

Drive process optimisation, embrace automation and new technologies, and champion initiatives that improve productivity and service delivery.

Performance & Reporting

Monitor operational performance, analyse key metrics, and provide insights that support effective decision-making and business growth.

Travel & On-Site Support

Represent the business at customer meetings, audits, and operational reviews, with occasional travel within the UK and Europe.

What We're Looking For

Experience

A minimum of three years' experience in customs brokerage management
A background within freight forwarding, logistics, or supply chain operations
Experience leading teams within a fast-paced operational environment
Strong knowledge of:
- UK customs procedures
- Import and export regulations
- Transit processes
- Non-transport brokerage services

Skills

Strong leadership and people management capabilities
Excellent stakeholder engagement and communication skills
Commercial awareness and a customer-focused mindset
Strong problem-solving and decision-making abilities
Proficiency with customs software, TMS platforms, and operational systems
Highly organised with exceptional attention to detail

Qualifications

An industry-recognised qualification in logistics, customs, international trade, or a related discipline is desirable.

How Success Will Be Measured

Success in this role will be measured through:

✔ On-time release of customs files
✔ Productivity and operational efficiency
✔ Compliance performance and reduction of penalties and fines
✔ Accuracy and minimisation of post-entry amendments
✔ Team engagement and attendance performance

Why Join Carousel?

Salary & Benefits

Basic Salary of up to £60,000 per annum
Car Allowance of up to £6,000 per year
Hybrid Working options
24 days' annual leave plus bank holidays
Your birthday off
Health Cash Plan
Free onsite parking at our Birmingham Airport location
Company discounts and regular social events
A safe, modern, and well-organised working environment
Real opportunities for career development and progression

At Carousel, our values guide everything we do:

Ownership

We take responsibility, make decisions, and deliver results.

Learning

We continuously improve, share knowledge, and embrace opportunities to grow.

Caring

We support and respect our customers, colleagues, partners, and communities.

Ready to Lead the Future of Customs & Brokerage?

If you are an experienced customs professional looking for a leadership role where you can influence strategy, drive innovation, and make a genuine impact within a growing international business, we would love to hear from you.

Apply today and become part of a team that keeps Europe moving.

Apply Now

Refine Your Search

freight forwarding occupations jobs in acocks green, wmd

Operations Manager - Customs & Brokerage

Customs Clerk UK & Ireland

Operations Co-ordinator - BHX

Data Entry Clerk

FRIGHT FORWARDING SALES EXCUTIVE

Customs Clearance Agent

Freight Agent

Export Coordinator - Grenade

Freight Operations Executive

European Logistics Specialist

Regional Business Development Manager - Airfreight

Operations Supervisor

Sales Operator

Export Customer Solutions Operator

Business Development Executive

Business Development Manager

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