Dispatchers Work, Jobs in Addiscombe, Gtl (with Salaries)

Ambulance Operations Controller (Control Room / Dispatch)
Secure 24 - Specialist Mental Health Ambulance Service —Crawley
- £12.75 - £13.36 an hour
- Full-time
- Computer skills
- In-person
- Leadership
Quick apply
13h
Control Room Operative (Evenings)
Nationwide Vehicle Assistance —Brentwood
- £21,808.80 a year
- Part-time
- Customer service
- Analysis skills
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Logistics Co-ordinator – Traffic Desk
ELB Partners Ltd —Purley Way
- £28,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
Quick apply
13h
Bookings Administrator
NRT GROUP —Banstead
- £26,437 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Control Room Operative Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,261 a year
- 8 hour shift
- Customer service
- Analysis skills
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Dispatcher
Dnata UK —Gatwick Airport
- IT
- Communication skills
19h
Bookings & Despatch Coordinator
Complete Transport Solutions Ltd —London
- £21 - £23 an hour
- Monday to Friday
- Customer service
- English
Quick apply
Chauffeur Controller
Premiere Chauffeur Drive —Hayes
- £32,000 a year
- Full-time
- Computer literacy
- English
- Analysis skills
Quick apply
12d
Trainee Emergency Call Handler
London Ambulance Service NHS Trust —London
- £27,129 - £32,346 a year
- Full-time
- Travel
- Communication skills
- Annual leave
10h
Hub Operations Associate, Parcel Delivery
PORT Global Limited —London
- £15.00 - £15.50 an hour
- Weekend availability
- Supervising experience
- Team management
- In-person
Quick apply
6d
Chauffeur Controller & Customer Service Coordinator for Prestige Group - Battersea
Prestige Cars And Couriers Limited —London
- £25,000 - £30,000 a year
- Overtime
- Hybrid work
- English
- Analysis skills
- Travel
- Work from home
Quick apply
8d
Vehicle Breakdown Recovery Controller - Dispatcher
Jc recovery —Swanscombe
- £13.00 - £15.50 an hour
- 12 hour shift
- Customer service
- Typing
- In-person
- Profit sharing
Quick apply
Planner
Mears Group —Tonbridge
- Up to £30,458.75 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee discount
bookings and despatch coordinator
Complete Transport Solutions Ltd —London
- £21 - £23 an hour
- Monday to Friday
- Customer service
- English
Quick apply
Operations Executive Night Shift
General Operations —Deptford
- £14 - £15 an hour
- Full-time
- Communication skills
- Referral programme
Quick apply
Operations Coordinator
PHS Group —Camberwell
- £13.58 an hour
- Part-time
- Customer service
- Team management
- Free parking
- Employee discount
1d
Operations Assistant (Next Day Courier Operation)
Mango Logistics Group —London
- Full-time
Dispatcher - International Transport (m/f/d)
Gruber Logistics —London
- Full-time
- English
- Negotiation
- Flexible schedule
Operations Assistant – Same-Day / Next-Day Delivery Service
Mango Logistics Group —Rotherhithe
- Full-time
- Communication skills
Service Coordinator (Full time)
A Hunt & Co (CITY) Limited —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Sick pay
Quick apply
2d

I want to receive the latest job alerts for dispatchers in addiscombe, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Ambulance Operations Controller (Control Room / Dispatch)

Secure 24 - Specialist Mental Health Ambulance Service -
Crawley

Quick apply

Job details

Full-time
£12.75 - £13.36 an hour
13 hours ago

Qualifications

GCSE
First aid
Emergency management
Computer skills
Leadership
Dispatch experience
Communication skills

Full job description

Secure 24 - Specialist Mental Health Ambulance Service

Location: Crawley (Office-based – Control Room)
Salary: Starting from £12.75 per hour, increasing to £13.36 per hour following successful completion of probation
Hours: 40 hours per week

About Secure24

Secure24 provides specialist secure patient transport services across the UK, supporting both NHS and independent healthcare providers. Our teams work closely with hospitals, Place of Safety units, AMHPs, bed management teams and police services to ensure vulnerable patients are transported safely, professionally and with dignity.

We are now looking to recruit an Operations Controller to join our Control Team.

This is a key operational role at the center of the organisation, coordinating the safe movement of vulnerable patients across the UK. The Control Team manage all live activity across Secure24, ensuring patient transport requests are planned safely, crews are deployed appropriately and journeys are monitored in real time.

The Role

Working within the Control Team, you will manage live operations during your shift, acting as the central point of communication between frontline crews, healthcare partners and internal operational teams.

You will coordinate the safe movement of vulnerable patients across the UK, making time-critical decisions, often with incomplete or evolving information. You will balance patient safety, staff welfare and operational priorities in a fast-moving environment.

The role requires calm decision-making, excellent communication skills and the ability to manage multiple priorities in real time.

Key Responsibilities

· Managing live operational activity across Secure24 during your shift

· Creating and maintaining accurate task records and operational logs

· Gathering and validating information from crews and healthcare partners to ensure tasks are correctly planned

· Allocating appropriate crews based on location, risk and operational capacity

· Monitoring live journeys and maintaining communication with frontline staff

· Coordinating with healthcare partners, police and hospital teams during patient conveyances

· Conducting welfare checks during longer or higher-risk tasks

· Escalating incidents, delays or safety concerns to the Operations Manager

· Recording operational issues and supporting quality and compliance processes

· Providing clear handovers to the next shift to ensure continuity of operations

About you

You will be calm, organised and able to make clear decisions under pressure. You must be confident managing multiple tasks simultaneously, prioritising effectively and communicating clearly in time-sensitive situations.

You will be comfortable making decisions based on incomplete or changing information and taking ownership of those decisions. This role requires resilience, accountability and the ability to remain professional in challenging situations.

Key skills

Applicants should also demonstrate strong organisational and multitasking ability, with good IT skills and confidence working across multiple systems in a live operational environment.

Experience that would be advantageous

Experience in fast-paced operational coordination environments would be beneficial. This may include emergency services dispatch, healthcare operations coordination, patient transport services, logistics dispatch or other operational control environments.

Full training will be provided for the successful candidate.

Personal attributes

The role requires individuals who can remain calm and professional in a busy operational setting. Successful candidates will typically demonstrate:

· The ability to prioritise multiple tasks in real time

· Strong situational awareness and sound judgement

· Clear and confident communication

· Attention to detail when recording operational information

· A calm and supportive approach when dealing with frontline staff and healthcare professionals

Working environment

The Control Team operates in a live, fast-paced operational environment, managing multiple requests, incidents and competing priorities throughout each shift.

You will be joining an experienced and collaborative Control Team who work closely together to manage live operations and support crews across the UK.

Day in the role

During a typical shift, you may:

· Manage multiple live patient movements across different regions simultaneously

· Coordinate urgent requests while supporting crews already on active tasks

· Make safe decisions quickly where information is incomplete or changing

· Liaise with hospitals, police and healthcare partners to resolve delays or risks

· Support crews during challenging or high-risk situations

· Respond to unexpected incidents or operational pressures and reprioritise accordingly

You will be expected to remain calm, think clearly and communicate effectively, even when situations are fast-moving and pressured. This role is not purely administrative. It requires judgement, accountability and the ability to take control of situations in real time.

Is this role right for you?

This role may suit you if you:

· Perform well under pressure

· Can make decisions confidently and take responsibility for them

· Stay calm when dealing with challenging or emotional situations

· Enjoy problem solving and working in a fast-paced environment

This role may not be suitable if you:

· Prefer routine or predictable work

· Struggle to prioritise multiple demands at once

· Find high-pressure environments overwhelming

· Prefer roles with limited decision-making responsibility

Location and salary

This role is based at our Control Room in Crawley and is an office-based position.

Salary: Starting from £12.75 per hour, increasing to £13.36 per hour following successful completion of probation

Hours of work

This is a full-time position working 40 hours per week.

The Control Team operates on a rota covering 7 days a week, including day and night shifts to support live operations across Secure24.

Applicants should be comfortable working a mixture of shifts as part of a scheduled rota.

Safer recruitment

Secure24 Support Ltd is committed to safeguarding and promoting the welfare of vulnerable people. We operate safer recruitment practices across the organisation.

As part of this process, all appointments are subject to appropriate pre-employment checks, including an Enhanced DBS check, employment references and other relevant screening.

Job Type: Full-time

Pay: £12.75-£13.36 per hour

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in addiscombe, gtl

Ambulance Operations Controller (Control Room / Dispatch)

Control Room Operative (Evenings)

Logistics Co-ordinator – Traffic Desk

Bookings Administrator

Control Room Operative Brentwood

Dispatcher

Bookings & Despatch Coordinator

Chauffeur Controller

Trainee Emergency Call Handler

Hub Operations Associate, Parcel Delivery

Chauffeur Controller & Customer Service Coordinator for Prestige Group - Battersea

Vehicle Breakdown Recovery Controller - Dispatcher

Planner

bookings and despatch coordinator

Operations Executive Night Shift

Operations Coordinator

Operations Assistant (Next Day Courier Operation)

Dispatcher - International Transport (m/f/d)

Operations Assistant – Same-Day / Next-Day Delivery Service

Service Coordinator (Full time)

I want to receive the latest job alerts for dispatchers in addiscombe, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected