customer experience manager Work, Jobs in aintree, msy (with Salaries)

Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
6d
Station Duty Manager
Merseyrail —Liverpool
- £44,858 a year
- Full-time
- Travel
- AI
- Leadership
- Employee discount
Quick apply
5d
EC&I Technician
Exertis —Knowsley
- £37,750 - £47,000 a year
- Hybrid work
- Programmable logic controllers
- Travel
- Employee assistance programme
- Employee discount
9d
Operations Manager
EMR Group —Liverpool
- Full-time
- Project management
- IT
- Annual leave
Quick apply
4d
Operations Manager - Aintree Racecourse - The Jockey Club Experience
Levy —Liverpool
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Food service
- Annual leave
- Employee assistance programme
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
10d
Team Member 1
pladis —Aintree
- Full-time
- English
2d
Retail Order Processor
Applied Nutrition —Liverpool
- £24,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
6d
Quality Assurance Manager
Dominos —Warrington
- Full-time
5d
Supply Chain Quality Assurance Manager
Dominos —Warrington
- Full-time
5d
Operations Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Client Manager - Events
Showforce —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
4d
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
4d
E-commerce Operations & Systems Manager
Taskers the Home Store —Liverpool
- Weekend availability
- APIs
- In-person
- AI
- Free parking
- Store discount
Quick apply
Team Member 1 - 12 Months FTC
pladis —Aintree
- Weekend availability
- English
3d
Retail Area Manager
With Love From Liverpool —Knowsley
- £30,000 - £33,000 a year
- Full-time
- Data analysis skills
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount

I want to receive the latest job alerts for customer experience manager in aintree, msy

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Office Manager

Mahood Marquees
St Helens

Quick apply

Job details

Full-time | Part-time upon request
£25,000 - £40,000 a year
6 days ago

Benefits

Free parking
Casual dress
Flexitime
Work from home
On-site parking

Qualifications

CRM software
Hospitality
Email marketing
Customer service
Microsoft Office
Administrative experience
IT
Office experience

Full job description

About Us

Mahood Marquees is a well-established marquee hire company delivering high-quality marquees for weddings, private parties, corporate events, and special occasions. As we continue to grow, we're looking for a proactive and organised Office Manager to play a central role in the day-to-day running of our business.

The Role

This is a varied and important role at the heart of our operation. You'll be the first point of contact for customers, managing enquiries from first contact right through to event completion — and making sure every customer has a brilliant experience along the way.

A key focus of this role will be taking ownership of our CRM system — implementing, managing, and maintaining it to keep track of leads, quotations, bookings, and customer communications. If you love keeping things organised and enjoy working with systems and technology, this could be the perfect fit.

Key Responsibilities

Managing customer enquiries professionally from initial contact through to booking and beyond
Implementing, managing, and maintaining a CRM system to track leads, follow-ups, quotations, and bookings
Following up enquiries and sales leads in a timely and organised way
Preparing and sending quotations, correspondence, and customer information
Answering phone calls and responding to emails in a friendly and professional manner
Managing customer satisfaction surveys to gather feedback and help improve the customer experience
Keeping customer records, booking information, and internal systems accurate and up to date
Supporting the management team with scheduling, planning, and operational admin
Assisting with email marketing campaigns where required
Helping to improve office processes and customer communication procedures

About You

Experience in office administration, office management, or a similar role
Hands-on experience using or implementing a CRM system — this is essential
Strong IT skills including Microsoft Office and general office software
Confident communicating with customers by phone and email
Proactive, reliable, and able to work independently
A background in events, hospitality, or weddings is desirable but not required

What We Offer

A varied, pivotal role within a growing family business
The opportunity to help shape and improve our systems and processes
A friendly and supportive working environment
Competitive salary based on experience
A long-term opportunity for the right person

Location: Rainford, Merseyside WA11 8HP

Hours: Full time or Part Time – can be flexible

Salary: 25-40k, dependent on experience

To apply, please send your CV and a short covering letter explaining why you'd be a great fit to [email protected]

Pay: £25,000.00-£40,000.00 per year

Benefits:

Casual dress
Flexitime
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in aintree, msy

Office Manager

Station Duty Manager

EC&I Technician

Operations Manager

Operations Manager - Aintree Racecourse - The Jockey Club Experience

Customer Operations Manager

Team Member 1

Retail Order Processor

Quality Assurance Manager

Supply Chain Quality Assurance Manager

Operations Manager - Lefties Liverpool NEW OPENING

Client Manager - Events

Guest Experience Manager

Customer Service Representative

E-commerce Operations & Systems Manager

Team Member 1 - 12 Months FTC

Retail Area Manager

Team Leader

Customer Experience Manager

Customer Service Manager

I want to receive the latest job alerts for customer experience manager in aintree, msy

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