Head of customer service Work, Jobs in Alcester, War (with Salaries)

Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
4d
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
5d
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Location Manager
Anchor —Redditch
- Up to £29,000 a year
- Communication skills
- Employee discount
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Personal Assistant
Thomas Franks Ltd —Hook Norton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
11d
Operations Compliance Officer
BCA Logistics —Birmingham
- £28,744 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Scheduling Coordinator
Stiltz Homelifts —Kingswinford
- £29,671 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Technical Sales Coordinator
Matcon Ltd —Evesham
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Engineering
- Microsoft Office
- Free parking
- Store discount
Quick apply
Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Underwriter
The Right Mortgage and Protection Network —Solihull
- £24,000 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
10d
Customer Service Manager
Welcome Break —Warwick
- Up to £36,000 a year
- Management
- Customer service
- Free parking
- Employee discount
Head Chef
The Bell Inn —Stratford-upon-Avon
- £40,000 - £50,000 a year
- Full-time
- Culinary experience
- Cooking
- In-person
Quick apply
7d
Senior Manager, Supply Chain Operations - South
CHEP —Birmingham
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Employee assistance programme
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Practice Manager
Ascent Dental Care —Malvern
- From £40,000 a year
- Hybrid work
- Management
- Customer service
- Patient care
- Annual leave
- Work from home
Quick apply
11d
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply

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Managing Director

Brusco Food Group
Evesham

Quick apply

Job details

Permanent | Full-time
From £100,000 a year
4 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Private dental insurance
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Data analysis skills
Numeracy
Food industry
Leadership
Communication skills

Full job description

Are you a commercial and people centric leader with a proven track record leading a high growth SME? There’s never been a better time to join our fantastic team and make an impact by turning bold ideas into commercial results.

About Brusco

G Bruce & Co Ltd, trading as Brusco Food Group, is an industry expert for bulk ingredient supply, enabling our customers’ success through value adding ingredients solutions. We're all about ingredients with integrity, as evidenced by our AA BRC grade. Our values driven workplace culture has been recognised with Great Place to Work® certification for three years running.

Brusco is a key part of the Olidor Group, an investment company with a growing portfolio within the food industry. The Group also includes Four Anjels, an artisan bakery producing a range of high-quality sweet baked goods for premium retailers, gifting and food service; Karimix, a manufacturer of cooking sauces, pastes, chutneys and marinades, specialising in bringing global flavour profiles to the food service industry and The Original Baker, an award-winning manufacturer crafting premium artisan savoury pastry products and sweet biscuits.

About You

We’re looking for an exceptional MD to lead the brilliant Brusco team and work closely with our Group CEO to shape and deliver our high growth strategy. This is a high-impact senior leadership role where you’ll be setting direction, developing a high performing team and forging strong partnerships to deliver real results. Your leadership will foster a culture of accountability, collaboration, continuous improvement and progression, ensuring Brusco remains agile and competitive.

What You'll Do

Deliver and develop Brusco’s strategic business plan, driving business growth and continuous improvement.
Input into strategy for the Olidor Group, providing leadership support to other businesses within the Group as needed.
Lead and inspire the Brusco team, with clear, open and transparent communication, encouraging two way involvement.
Foster a high performance culture with an engaged, collaborative and accountable team.
Take responsibility for Brusco’s overall financial performance, maximising profit and managing budgets.
Represent Brusco positively when meeting customers and suppliers and attending trade or industry events.
Lead, mentor and coach our Senior Management team and line manage our Sales team.
Lead monthly Senior Management Team meetings, monthly whole team Business Updates and Quarterly Strategy Updates.
Promote a food safety culture, supporting the Technical team to maintain our AA BRC grade.
Take overall responsibility and accountability for Health and Safety at Brusco.
Any other duties as reasonably required to ensure the smooth running and effective leadership of Brusco.

Jobholder’s Competencies, Skills & Experience

Relevant experience in the food industry.
Ideally at least 2 years experience as Managing Director or ready to step up from a Director role.
Demonstrable track record of driving change in a high growth business.
Engaging leadership skills.
Ability to translate strategic plans into clear actions.
Flexible about adopting a hands-on approach as needed.
Ability to remain calm and logical in a fast-paced organisation.
Commercial and entrepreneurial, with a business owner mindset.
Financial awareness with data analysis and problem-solving skills.
People focused, able to build trust, lead positive culture change and develop effective working relationships at all levels.
Clear verbal and written communication skills, effective listening skills and an inclusive and collaborative approach.
Highly organised with the ability to manage multiple projects and manage the team’s workloads.
IT literacy, including Outlook, Excel and Word.
High standards of numeracy, literacy and attention to detail.
Growth mindset, with a continuous improvement approach.
Open and honest with high standards of personal integrity.
Ambitious with the drive to set bold goals.

Benefits

Competitive base salary, negotiable depending on skills and experience.
Discretionary annual profit share bonus scheme.
Company car or car allowance.
Workplace pension scheme.
33 days annual leave including Bank & Public Holidays and Christmas shutdown.
Paid voluntary leave, charitable giving and team fundraising opportunities.
Company Sick Pay.
Wellbeing support including Employee Assistance Programme.
Reward and discount programmes.
Private medical and dental insurance after 6-month probation.
Employee Referral Scheme - £250 for recommending a friend who joins Olidor.
Employee Recognition Programmes.
Enhanced Maternity, Adoption and Paternity pay.
Regular team social events.
Casual dress.
Free onsite parking.

Salary: In excess of £100,000 per annum (depending on experience and skills) plus Company car/car allowance plus bonus and benefits.

Working Arrangements: 40 hours per week, hybrid position, 3 days on site and 2 days working from home or on the road.

Location: Head Office based in Offenham, Evesham.

Job Types: Full-time, Permanent

Pay: From £100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Enhanced maternity leave
Free parking
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have experience working in the food industry?
How much experience do you have at Director or Managing Director level?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Evesham WR11 8JJ

Quick apply

Refine Your Search

head of customer service jobs in alcester, war

Managing Director

Head of Business Systems

Services Manager

Location Manager

Customer Relationship Manager

Personal Assistant

Operations Compliance Officer

Scheduling Coordinator

Technical Sales Coordinator

Head of Operations

Property Manager

Underwriter

Catalogue Controller

Customer Service Administrator (TRA)

Customer Service Manager

Head Chef

Senior Manager, Supply Chain Operations - South

National Contract Manager

Practice Manager

IT Support Manager

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