Medical secretaries & receptionists Work, Jobs in Aldermaston, Brk (with Salaries)

Dental Administrator
Bespoke Dental —Calcot
- From £13 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
1d
Medical Secretary
Woosehill Medical Centre —Wokingham
- £13 an hour
- Part-time
- EMR systems
- Typing
- In-person
Quick apply
2h
Admin / Care Navigator
Goring & Woodcote Medical Practice —Reading
- From £13 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Free parking
Quick apply
12d
Medical Secretary
Farnham Dene Medical Practice —Farnham
- Part-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Annual leave
- Sick pay
Quick apply
8d
Medical Secretary - Maternity Cover
Elysium Healthcare —Thatcham
- £25,565 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
1d
Office Administrator
The Wilson Practice —Alton
- From £25,419.71 a year
- Full-time
- Computer literacy
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14d
NHS GP Receptionist - Care Navigator
Adelaide Medical Centre —Andover
- £13 an hour
- Part-time
- Accounting
- Front desk
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
23h
Administrator/Receptionist/Dental Nurse
Subtech Dental Lab —Aldershot
- £13.20 - £15.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Dental Receptionist
Clareville Dental Surgery —Farnborough
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5h
Patient Relationship Team Member Receptionist
Osteopathic Consultancy —Camberley
- £12.75 - £13.30 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
6d
Dental Receptionist
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
Maternity Cover - Patient Co-ordinator
Chawton Park Surgery —Alton
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Sick pay
Quick apply
Medical Secretary (Bank)
Circle Health Group —Reading
- Up to £14.50 an hour
- Part-time
- Hospital
- Microsoft Office
- Administrative experience
- Annual leave
Dental Assistant/Receptionist
U'R Smile Dental Practice —Reading
- £12.71 - £17.50 an hour
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
11d
Bank Receptionist
Spire Healthcare —Farnham
- Organisational skills
- Front desk
- IT
- Annual leave
13d
Medical Receptionist
Cookham Medical Centre —Maidenhead
- From £13.02 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Annual leave
Quick apply
2d
Patient Care Coordinator/ Administrator
Wye Valley Surgery —High Wycombe
- From £12.75 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
4d
Dental Receptionist
Camberley Dental Clinic —Camberley
- £14 an hour
- Part-time
- Microsoft Excel
- Front desk
- IT
Quick apply

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Dental Administrator

Bespoke Dental
Calcot

Quick apply

Job details

Full-time
From £13 an hour
1 day ago

Benefits

On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Dental receptionist
Patient appointment coordination
Infection prevention & control
Practice management software
Email software
Patient service
Microsoft Office
Administrative experience
Dental software
Appointment booking and call handling
Client services
Organisational skills
Multidisciplinary collaboration
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

We are looking for a friendly, organised, and professional Dental Administrator and Patient Communicator to join our busy, modern and state-of-the-art dental practice. This role will primarily be managing patient communications across multiple channels and will also involve interaction and communication with all parts of the Practice.

Your main responsibilities will include handling inbound telephone calls, responding to patient emails, managing enquiries received through Boxly and our website, and providing timely, accurate, and compassionate support to patients. You will play a key role in ensuring all patient enquiries are managed efficiently, appointments are coordinated effectively, and patients receive an outstanding level of customer service.

While this is predominantly an administrative patient communication/coordinator role, there may be occasions where you will be required to assist other staff such as the Treatment Coordinator, or providing support at reception assisting with welcoming and helping patients in person during busy periods or when additional cover is required.

Key Responsibilities

Answer and manage a high volume of inbound telephone calls, providing a professional, friendly, and efficient service to patients.
Respond promptly and accurately to patient enquiries received via email, Boxly, and website enquiry forms.
Book, amend, cancel, and confirm patient appointments in line with practice protocols.
Provide patients with information regarding treatments, appointments, fees, and practice services, referring clinical queries to the appropriate clinician where necessary.
Maintain accurate and up-to-date patient records using the practice management system.
Manage patient communications, including appointment reminders, recalls, follow-up correspondence, and general administrative requests.
Liaise with dentists, hygienists, nurses, and the wider practice team to ensure patient enquiries are resolved efficiently.
Escalate complex or sensitive enquiries to the appropriate team member when required.
Ensure all patient interactions are handled with empathy, professionalism, and confidentiality, in accordance with GDPR and practice policies.
Support the smooth day-to-day operation of the Telephony Room by prioritising workloads and responding to enquiries within agreed service standards.
Assist with reception duties and provide face-to-face support to patients when required, including checking patients in and offering administrative assistance during busy periods.
Contribute to a positive patient experience by delivering exceptional customer service across all communication channels.
Participate in team meetings, training, and continuous improvement initiatives to enhance patient communication and service delivery.

Skills & Experience

Previous experience in a dental, or customer service administration role is desirable.
Excellent telephone manner and written communication skills.
Strong organisational skills with the ability to prioritise and manage a busy workload.
Confident using computers, email systems, and practice management software.
Ability to work both independently and collaboratively within a team.
Friendly, empathetic, and professional approach when communicating with patients.
Knowledge of dental terminology and NHS/private dental processes is advantageous but not essential.

Pay: From £13.00 per hour

Benefits:

On-site parking

Application question(s):

What qualities do you possess that make you well suited to this role? Please provide five examples.

Work Location: In person

Quick apply

Refine Your Search

medical secretaries & receptionists jobs in aldermaston, brk

Dental Administrator

Medical Secretary

Admin / Care Navigator

Medical Secretary

Medical Secretary - Maternity Cover

Dental Receptionist/Patient Care Coordinator

Office Administrator

NHS GP Receptionist - Care Navigator

Administrator/Receptionist/Dental Nurse

Dental Receptionist

Patient Relationship Team Member Receptionist

Bank Reception Administrator

Dental Receptionist

Maternity Cover - Patient Co-ordinator

Medical Secretary (Bank)

Dental Assistant/Receptionist

Bank Receptionist

Medical Receptionist

Patient Care Coordinator/ Administrator

Dental Receptionist

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