Lead receptionist Work, Jobs in Allesley, Wmd (with Salaries)

Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
3d
Lead Receptionist
Stonydelph Dental Practice —Tamworth
- From £13.25 an hour
- Full-time
- Customer service
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
1d
Administrator/Receptionist/System Coordinator
Vita Nova Healthcare Ltd —Northampton
- £24,500 - £27,000 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
- Driving
- Free parking
- Referral programme
Quick apply
Lettings Negotiator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Access
- Customer service
- Free parking
- Annual leave
Quick apply
Front Office Supervisor
Dalata —Birmingham
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
10d
Receptionist
HandPickedHotels —Stratford-upon-Avon
- From £13.50 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
Project Support Administrator (Part time)
Assystem —Birmingham
- £28,000 - £32,000 a year
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
4d
Lettings Manager
Davidson Estates —Birmingham
- £32,500 a year
- Full-time
- Management
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
Practice Manager Dental
Imperial Dental Group —Birmingham
- From £17 an hour
- Full-time
- Supervising experience
- Human resources
- Organisational skills
Quick apply
10d
Medical Receptionist
Firstcare Practice —Birmingham
- From £12.21 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Administrative experience
- Employee discount
- Sick pay
Quick apply
11d
Medical and Administration Officer
West House School —Birmingham
- £14.13 - £14.44 an hour
- Full-time
- English
- First Aid Certification
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Receptionist - Casual
Radisson Hotel Group —Birmingham
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Lead Veterinary Surgeon
Vets for Pets —Leicester
- £70,000 - £80,000 a year
- Full-time
- Employee discount
Qualified Dental Nurse
Acocks Green Dental Prcatice —Birmingham
- From £25,000 a year
- Part-time
- English
- Patient care
- Organisational skills
Quick apply
3d
Receptionist
MHDV —Birmingham
- £13.01 an hour
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Night Receptionist - Zero hours
The Belfry —Sutton Coldfield
- £12.71 - £13.14 an hour
- Part-time
- Customer service
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Night Receptionist - Zero hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.14 an hour
- Full-time
- Customer service
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply

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Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
Liaise with external agencies and internal customers as required in order to manage any enquiries that do not require input from PALS or the Complaints Team.
£32,073 - £39,043 a year
3d

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Main Reception and PALS Team Leader

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Part-time
£32,073 - £39,043 a year
3 days ago

Full job description

An exciting opportunity has arisen to work with the current post holder grow and develop the busy Main reception at UHCW alongside supporting the PALS team.

Working closely with the Head of Patient Relations the post holder will ensure the provision of a comprehensive, professional, high quality and cost effective Main Reception service across the Trust.

The post-holder will also work with the PALS Coordinator to support the PALS function.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The post holder will lead Main Reception team in activities that include the following key areas of responsibility:

To ensure that the Main Reception is supported to be a fully functioning team 7 days a week, 0700 – 2000, 365 days per year.

To manage the Main Reception desk at University Hospitals, Coventry including the rota and line management of the team.

To continue to develop the main reception function and support senior members of staff across wards and departments to enable a high standard of service for all visitors to the hospital.

To provide elements of cover for the PALS Co-ordinator during periods of leave in the day- to-day guidance to staff involved in PALS enquiries.

The postholder will lead the administration of new processes and procedures within the department and ensure robust auditing processes are in place to ensure compliance with and adherence to standard operating procedures, national requirements and best practice.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

The post holder will be responsible for ensuring the effective prioritisation and completion of work within the team in accordance with service demands ensuring appropriate contingency plans are in place

Ensure that Trust policies and procedures are followed to support the effective management of Main Reception and to ensure that national guidance and processes are followed, including the independent review processes

Work closely with the PALS Co-ordinator and PALS Officers to ensure seamless processes are in place across the PALS and Main Reception teams, with the provision to provide cross cover for both teams

Support the Main Reception team in dealing with any complex enquiries

Liaise with external agencies and internal customers as required in order to manage any enquiries that do not require input from PALS or the Complaints Team

Provide line management to the Main Reception Receptionists/Administrators, and assist in ensuring their work meets the standard required, in line with Trust policies and procedures

Work with the Head of Patient Relations to promote the service

Act as the escalation contact for the investigation and resolution of queries and complaints, ensuring the development and implementation of actions to prevent any reoccurrence

Review, development and implementation of existing and new standard operating procedures and policies within the department and pro-actively identifying areas for improvement

Work closely with external agencies to create working relationships and improve the experience being provided by the Trust

Participate in appraisals and personal reviews and work to achieve agreed set objectives

Participate in appropriate training and development activities

Where required, cover the work of colleagues during periods of absence or peak workloads

Adhere to and maintain Information Governance requirements in all local and national work

Undertake any other duties as required by the Head of Patient Relations in accordance with the grade and nature of the post

Manage and prioritise work in line with agreed schedules

Deputise for the PALS Coordinator as and when required

For further details of the role please see the attached job description.

Apply Now

Refine Your Search

lead receptionist jobs in allesley, wmd

Main Reception and PALS Team Leader

Lead Receptionist

Administrator/Receptionist/System Coordinator

Lettings Negotiator

Front Office Supervisor

Receptionist

Project Support Administrator (Part time)

Lettings Manager

Practice Manager Dental

Medical Receptionist

Medical and Administration Officer

Receptionist - Casual

Lead Veterinary Surgeon

Qualified Dental Nurse

Receptionist

Night Receptionist - Zero hours

Night Receptionist - Zero hours

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