Customer care specialist Work, Jobs in Alton, Ham (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
11d
Plumber – Smart Water Meter Installer
SHL Services —Thames Valley
- £41,000 - £60,000 a year
- Overtime
- Customer service
- Plumbing
- Driving
- Free parking
- Paid training
Quick apply
Team Leader
Mears Group —Basingstoke
- Up to £40,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Human Resources Officer
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £40,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Education Navigator - CSPoA
Reading Borough Council —Reading
- £39,152 - £41,771 a year
- Full-time
- No degree
- IT
- Communication skills
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
2d
Property Advisor
Mears Group —Basingstoke
- Up to £32,068.42 a year
- Monday to Friday
- Customer service
- Administrative experience
- Driving
- Annual leave
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Senior Advisor
Mears Group —Basingstoke
- Up to £32,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
4d
Modern Workplace Solutions Specialist
Vanquis —Petersfield
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
Quick apply
5d
Property Care Operative
New Homes Flooring South Ltd —Reading
- £7,800 - £15,600 a year
- Part-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Digital and Performance Marketing Manager
Novuna —Newbury
- Up to £59,000 a year
- Full-time
- Hybrid work
- Management
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
9d
Content Designer
Pax8 Global —Farnborough
- £34,000 - £43,000 a year
- Full-time
- Hybrid work
- Free parking
Trainee Quantity Surveyor
Collard Group Ltd —Eversley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Life insurance
- Referral programme
Quick apply
11d
People Advisor
Holroyd Howe —Earley
- £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
Modern Workplace Solutions Specialist
Vanquis Banking Group —Petersfield
- Azure
- Windows
- Microsoft Office
- Annual leave
5d
Sales Executive (Hybrid Working)
Automation Consultants Ltd —Reading
- £40,000 - £55,000 a year
- Hybrid work
- Sales
- Business development
- AWS
- Flexible schedule
12d
Sales & Operations Manager - Destination Weddings
Ionian Weddings —Guildford
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Work from home
Quick apply
6d
Bank Porter
Spire Healthcare —Farnham
- Holidays
- Free parking
- Annual leave
11d

I want to receive the latest job alerts for customer care specialist in alton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
11 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

customer care specialist jobs in alton, ham

Complaints Team Leader

Plumber – Smart Water Meter Installer

Team Leader

Human Resources Officer

Education Navigator - CSPoA

Senior Customer Experience Manager

Property Advisor

Sales - Sales Advisor - UK

Senior Advisor

Modern Workplace Solutions Specialist

Property Care Operative

Digital and Performance Marketing Manager

Specialist IT Services and Support II

Content Designer

Trainee Quantity Surveyor

People Advisor

Modern Workplace Solutions Specialist

Sales Executive (Hybrid Working)

Sales & Operations Manager - Destination Weddings

Bank Porter

I want to receive the latest job alerts for customer care specialist in alton, ham

Related Searches

Explore jobs in more locations