customer support coordinator Work, Jobs in alton, ham (with Salaries)

Customer Service Coordinator
Biffa Waste Services —Alton
- £24,500 - £26,227 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Dental Receptionist / Treatment Coordinator (Progression Opportunity)
Umi Clinic —Petersfield
- From £15 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
3d
Customer Support Coordinator
Taylor Wimpey —Hook
- Customer service
- Annual leave
- Employee discount
Customer Service & Events Coordinator
The Homemade Brownie Company Ltd —Basingstoke
- £24,850 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
2d
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Experience Coordinator
Hideway Garden Rooms —West Byfleet
- £25,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Sick pay
Quick apply
1d
Fulfilment and Portal Coordinator
Outform Group UK Ltd —Fleet
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
5d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Service Coordinator / Administrator
Workshop Recruitment —Fareham
- £29,100 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Life insurance
5d
Client Experience & Sales Coordinator
Gardenscapes Design & Build Ltd —Farnham
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
1d
Event & Group Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- £27,700 a year
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Sales Coordinator
SIG Plc —Wokingham
- Customer service
- IT
- Employee discount
- Life insurance
Short Order Coordinator
Node4 —Newbury
- Hybrid work
- Azure
- Continuous improvement
- Organisational skills
- Employee assistance programme
Sales Office Co-Ordinator
Saint-Gobain —Tadley
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Sales Coordinator
Viasat —Farnborough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Treatment Coordinator & Receptionist
Oaktree Dental Practice —Reading
- £13.00 - £14.50 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
4h
Freight Operations Coordinator
500 Logistics Limited —Thatcham
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
Internal Sales Coordinator
Safeguard Security Systems Ltd —Newbury
- £24,420.00 - £38,004.55 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Customer Returns Coordinator
Motion Applied —Camberley
- Hybrid work
- Microsoft Excel
- Organisational skills
- IT
- Annual leave
Quick apply

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customer support coordinator jobs near alton, ham

Customer Service Coordinator

Biffa Waste Services -
Alton

Quick apply

Job details

Full-time
£24,500 - £26,227 a year

Qualifications

Communication skills

Full job description

A quick look at the role

The Customer Service role is a great opportunity for someone who wants to kick start their career and focus on delivering exceptional customer service and query resolution for the customers of SWR Newstar. SWR Newstar was acquired by Biffa in 2019 and whilst it became part of Biffa, it remained independent and continues to this day to act as a standalone waste management broker.

Location: Alton, Hampshire

Hours: Full Time - Monday - Friday 8.30am - 5pm - Hybrid working

Permanent

Salary: £26,227

Your core responsibilities

You will be responsible for answering incoming calls and responding to emails from our customers within the required SLAs/KPIs.
Listening to and understanding the needs of the customer.
Taking ownership of customer enquiries and responding to escalated customer issues or complaints in accordance with agreed procedures.
Engaging with vendors on a day to day basic in respect of queries or complaints from the customers relating to vendor services.
Administration of customer accounts, including data cleansing, setting up temporary accounts, collating reports, making bookings for additional services and dealing with invoice queries.
Communicating across our depot network to resolve customer queries.
Meeting established goals for all metrics, including call and case quality, productivity and call handling KPIs, to enable us to provide the best customer experience.
Completing proactive outbound calls to advise customers on changes to services or relaying other key information.

Our essential requirements

Strong communication skills, both written and verbal.
Ability to work independently as well as collaboratively within a team.
Self-motivated with a proactive approach to tasks.
Capable of staying calm under pressure and handling multiple tasks simultaneously.
Exceptional attention to detail.
Ability to work efficiently with minimal supervision.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Quick apply

Refine Your Search

customer support coordinator jobs in alton, ham

Customer Service Coordinator

Dental Receptionist / Treatment Coordinator (Progression Opportunity)

Customer Support Coordinator

Customer Service & Events Coordinator

Service Delivery Coordinator

Project Coordinator

Customer Experience Coordinator

Fulfilment and Portal Coordinator

Project Coordinator

Service Coordinator / Administrator

Client Experience & Sales Coordinator

Event & Group Sales Coordinator

Sales Coordinator

Short Order Coordinator

Sales Office Co-Ordinator

Sales Coordinator

Treatment Coordinator & Receptionist

Freight Operations Coordinator

Internal Sales Coordinator

Customer Returns Coordinator

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