Relationship manager Work, Jobs in Altrincham, Gtm (with Salaries)

Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
12h
Internal Communications Manager
BAM UK & Ireland —Salford
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Personal Assistant to Operations Director
SE Recycling Ltd —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
1d
Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
Area Manager
Places for People —Manchester
- £45,000 a year
- Leadership
- Annual leave
- Employee discount
1d
Frontline Manager (FLM)
PepsiCo —Skelmersdale
- 12 hour shift
- Organisational skills
- Communication skills
Operations Manager (Warrington - Full-Time)
McBreen Enviro UK —Warrington
- From £50,000 a year
- Full-time
- Management
- Up to 50% travel
- Driving
Quick apply
9d
District Manager - Drive Thru
Five Guys UK —Manchester
- Quick service & fast food restaurant
- Leadership
- Communication skills
Project Manager (Senior) - Large Works
Teckentrup Door Solutions Ltd —Warrington
- £45,000 - £55,000 a year
- Weekend availability
- Project management
- In-person
- Free parking
Quick apply
8d
Leisure and Golf General Manager
The Beeches Golf —Ollerton
- £40,000 - £50,000 a year
- Full-time
- Management
- Social media management
- Travel
Quick apply
9d
Private Services Operations Manager
Well Pharmacy —Manchester
- Organisational skills
- Communication skills
1d
General Manager
Colby River —Manchester
- £45,000 - £50,000 a year
- Management
- Customer service
- Maintenance
- Annual leave
- Life insurance
Quick apply
TikTok Shop Manager
P.Louise —Stockport
- £40,000 - £45,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
9d
Centre Manager – Behaviour, Safeguarding & Student Welfare
The Trafford & Stockport College Group —Altrincham
- £50,775 - £55,011 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
7d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Operations Manager
Centrick —Manchester
- £45,000 - £50,000 a year
- Full-time
- Sick pay
Quick apply
1d
Assistant Brand Manager
Essity —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Organisational skills
9d
Supplier Relationship Manager
Bupa —Salford Quays
- From £60,000 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Employee discount
- Gym membership
Quick apply
Location Manager
Anchor —Wilmslow
- £29,870 a year
- Organisational skills
- Employee discount
16h

I want to receive the latest job alerts for relationship manager in altrincham, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
12 hours ago

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£55,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

relationship manager jobs in altrincham, gtm

Service Manager

Internal Communications Manager

Guest Experience Manager

Personal Assistant to Operations Director

Engagement Manager

Area Manager

Frontline Manager (FLM)

Operations Manager (Warrington - Full-Time)

District Manager - Drive Thru

Project Manager (Senior) - Large Works

Leisure and Golf General Manager

Private Services Operations Manager

General Manager

TikTok Shop Manager

Centre Manager – Behaviour, Safeguarding & Student Welfare

Service Delivery Manager

Operations Manager

Assistant Brand Manager

Supplier Relationship Manager

Location Manager

I want to receive the latest job alerts for relationship manager in altrincham, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected