Patient services lead Work, Jobs in Amersham, Bkm (with Salaries)

Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Paediatric Brain Injury Support Worker - Part time hours
Rebound Care and Support Ltd —Enfield
- £17.00 - £18.50 an hour
- Part-time
- Childcare
- In-person
- Annual leave
Quick apply
Clinic Coordinator
Regents Park Aesthetics —Berkhamsted
- £31,200 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
Quick apply
Band 4 - RAC Co-ordinator, Gynaecology
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £29,812 - £32,715 a year
- Part-time
- Patient care
- Communication skills
7d
Head of Operations
East Berkshire Primary Care Out of Hours —Bracknell
- £65,000 - £72,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Store discount
- Employee discount
Quick apply
11d
Field Clinical Specialist, Interventional Oncology and Embolisation (UK & Ireland)
Boston Scientific —Hemel Hempstead
- Bachelor's degree
- Travel
Cognitive Behavioural Therapist - Mindplace St Albans
Bupa —St Albans
- From £47,000 a year
- Part-time
- Customer service
- IT
- Leadership
- Gym membership
- Life insurance
Quick apply
Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- GP surgery experience
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Band 8b - General Manager, Women's and Children's
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £68,852 - £79,638 a year
- Full-time
- Management
- Analysis skills
- Patient care
11d
Community Health Care Assistant
Westongrove Partnership —Wendover
- £13 - £15 an hour
- Part-time
- Patient care
- In-person
- Communication skills
- Referral programme
- Sick pay
Quick apply
Hospital Pharmacy Workflow Specialist - Plymouth
BD —Winnersh
- £42,000 - £64,050 a year
- Full-time
- Hybrid work
- Hospital
- Travel
- In-person
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Reading
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Data analysis skills
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
9d
Health & Wellbeing Coach
Acacium Group —Slough
- £21.24 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
8d
Senior Leader, Project Management – Commercial Excellence
Cytiva —Little Chalfont
- £135,000 - £160,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Travel
- Annual leave
Remote Visit Startup Lead
IQVIA —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
1d
Ambulance Care Assistant - Mental Health
EMED Group —St Albans
- £13.56 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
General Manager, Women's and Children's
Watford General Hospital —Watford
- £68,852 - £79,638 a year
- Full-time
- Management
- Analysis skills
- No degree
11d
Health & Wellbeing Manager
Leisure Focus —Maidenhead
- Up to £40,000 a year
- Weekend availability
- Management
- Free parking
- Annual leave
Quick apply
3d
Funding Management Specialist
MiniMed —Watford
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office

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Administration Team Leader

FedBucks Ltd -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
GCSE
Microsoft Publisher
Microsoft Office
Maths
Organisational skills
IT
Leadership
Communication skills

Full job description

Administration Team Leader Primary Care Services

Location: Princes Risborough Head Office & and travel to business locations in Buckinghamshire
Hours: 37.5 per week
Salary: Dependent on experience in range of £28,000- £32,000 per annum

The Administration Team Leader will be responsible for providing effective day-to-day leadership and supervision of the Primary Care Services administration team. The post holder will ensure the delivery of efficient, high-quality administrative support across all services, maintaining excellent patient care standards and supporting operational performance.

Working closely with the General Manager, the Administration Team Leader will coordinate daily workloads, oversee administrative processes, support staff development, monitor key performance indicators, and contribute to service improvement initiatives. The role combines leadership responsibilities with hands-on administrative support to ensure the smooth running of Primary Care Services.

Key Responsibilities

Operational Leadership

Lead the day-to-day running of the Primary Care Services administration team.
Allocate work and coordinate daily activities to ensure all clinics are appropriately supported.
Monitor staffing levels, annual leave and sickness, escalating any risks to service delivery.
Act as the first point of escalation for administration staff.
Ensure clinic rotas, appointment templates and room allocations are effectively managed.
Support operational continuity by responding proactively to changing service demands.

Team Leadership

Provide day-to-day supervision, guidance and support to the administration team.
Contribute to team meetings.
Support recruitment, induction and training of new administration staff.
Monitor staff performance, identifying training and development needs.
Promote a positive, inclusive and supportive team culture in line with organisational values.
Ensure compliance with HR policies and support informal performance management where appropriate.

Service Performance

Monitor appointment utilisation, clinic capacity and administrative workflows.
Ensure appointments are booked efficiently to maximise clinic utilisation.
Produce routine activity reports and performance information for the management team.
Identify trends or operational issues and recommend improvements.
Support achievement of service KPIs and contractual requirements.

Quality & Governance

Ensure administrative processes comply with organisational policies and information governance requirements.
Support audits and implement agreed actions.
Assist with incident reporting, complaints and investigations where required.
Promote high standards of data quality and record keeping.
Escalate operational risks or quality concerns promptly.

Administration Responsibilities

Operational tasks, including:

Booking appointments and recalls.
Managing EMIS appointment books.
Creating eRS referrals.
Preparing clinic paperwork.
Typing patient correspondence.
Liaising with GP practices, clinicians and hospitals.
Completing data logs and reports.
Supporting all Primary Care Services clinics.

Service Improvement

Identify opportunities to improve administrative processes and patient pathways.
Support the implementation of new services and changes to existing services.
Contribute ideas that improve efficiency, patient experience and productivity.
Support the introduction of digital systems and new ways of working.

Communication & Relationships

Develop effective working relationships with clinicians, operational managers and GP practices.
Act as a key communication link between administration staff and the management team.
Ensure information is communicated accurately and consistently across the service.
Promote collaborative working across Primary Care Services.

Essential

Educated to GCSE level (or equivalent) including English and Mathematics.
At least 2 years’ experience within a health sector.
Familiarity with other IT packages e.g. Excel, word, PowerPoint, Publisher
Strong knowledge of administration
Working knowledge of EMIS Web, eRS, Docman, ICE, AccuRx. Teamnet

Desirable

Understanding of the NHS/public sector
Experience supervising or leading an administration team within a healthcare setting.
Experience coordinating workloads and prioritising competing demands.
Experience monitoring performance and meeting service targets.
Experience training and supporting staff.

Knowledge and Skills

Strong organisational and workload management skills.
Excellent communication and interpersonal skills.
Sound understanding of patient confidentiality, information governance, and data protection principles.
Ability to prioritise competing demands and work under pressure.
Competent in Microsoft Office applications and healthcare administration systems.
Strong problem-solving and decision-making abilities.

About You

Positive and supportive leadership style.
Professional, reliable, and approachable.
Committed to delivering excellent patient care and service standards.
Flexible and adaptable to changing operational needs.
Ability to motivate and develop others

Benefits

Generous NHS Pension Scheme – benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
25 to 30 days annual leave, depending on length of service.
Plus Bank holidays
Employee Assistance Programme

About FedBucks

FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient services lead jobs in amersham, bkm

Administration Team Leader

Paediatric Brain Injury Support Worker - Part time hours

Clinic Coordinator

Band 4 - RAC Co-ordinator, Gynaecology

Head of Operations

Field Clinical Specialist, Interventional Oncology and Embolisation (UK & Ireland)

Cognitive Behavioural Therapist - Mindplace St Albans

Assistant Business Manager

Band 8b - General Manager, Women's and Children's

Community Health Care Assistant

Hospital Pharmacy Workflow Specialist - Plymouth

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Clinic Lead

Health & Wellbeing Coach

Senior Leader, Project Management – Commercial Excellence

Remote Visit Startup Lead

Ambulance Care Assistant - Mental Health

General Manager, Women's and Children's

Health & Wellbeing Manager

Funding Management Specialist

I want to receive the latest job alerts for patient services lead in amersham, bkm

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