Customer experience representative Work, Jobs in Annfield Plain, Dur (with Salaries)

Portfolio Business Development Representative
U.S. Bank National Association —Newcastle upon Tyne
- £32,470 - £38,200 a year
- Full-time
- CRM software
- Sales
- Salesforce
Customer Service Advisor
Jellyfish Energy —Newcastle upon Tyne
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
- Flexitime
Quick apply
13d
Customer Experience Representative (Evenings and Weekends)
Pink Boutique —Newcastle upon Tyne
- £25,780 - £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
International Communications Representative (1-9pm SHIFT)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
Customer Service Representative
Affordable Waste Management Ltd —Gateshead
- £30,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
2d
Casual Delivery Driver
Carsa Limited —Bishop Auckland
- £12.71 an hour
- Temporary
- Sales
- Customer service
- Driving
Quick apply
Sales Development Representative - Remote
DURHAMLANE LIMITED —Newcastle upon Tyne
- £26,000 - £27,000 a year
- Hybrid work
- Sales
- In-person
- Employee discount
- Referral programme
Quick apply
14d
Sales Development Representative Remote
DURHAMLANE LIMITED —Newcastle upon Tyne
- £26,000 - £27,000 a year
- Hybrid work
- Sales
- Business development
- Employee discount
- Referral programme
Quick apply
Customer Service Representative (University Clearing) Temp
Echo-U Ltd. —Newcastle upon Tyne
- From £24,784.50 a year
- Temporary
- Hospitality
- Customer service
- In-person
Quick apply
Procurement Representative
Lockheed Martin Corporation —Newcastle upon Tyne
- £35,000 - £44,000 a year
- Full-time
- University
- Travel
- Employee assistance programme
- Employee discount
Customer Service Representative
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
International Communications Representative (CHEMISTRY)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
10d
Business Management Trainee
Alpha UK Projects Limited —Newcastle upon Tyne
- From £29,000 a year
- Full-time
- Sales
- Microsoft Office
- In-person
Quick apply
3d
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Employee discount
Banking Representative - Newcastle upon Tyne/Gateshead
Metro Bank PLC —Newcastle upon Tyne
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Hotel
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Associate (Part Time - 16 Hours) - Fenwicks Newcastle
Hugo Boss —Newcastle upon Tyne
- Part-time
- Hospitality
- Customer service
- Communication skills
Property and Tenancy Support Manager
Aspire Wellbeing —Newcastle upon Tyne
- £24,420 - £30,000 a year
- Weekend availability
- CRM software
- Customer service
- Maintenance
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Portfolio Business Development Representative

U.S. Bank National Association -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£32,470 - £38,200 a year

Qualifications

CRM software
Sales
Salesforce
Data analysis skills
English
Analysis skills
Telemarketing
Communication skills

Full job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The Portfolio Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers’ database maintenance.

You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.

In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.

You will maintain an in-depth knowledge of our product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling company’s revenue growth while helping customers.

Responsibilities:

Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
Expand and exceeds your goals within your designated portfolio
Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)

Requirements:

Fluent in the English language,
High school diploma or equivalent previous sales experience,
Telephone sales experience as Telesales Agent or equivalent.
Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
Experience selling payments and delivering cross sell campaigns
Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
Ability to work independently and as part of a team
Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
Excellent communication, presentation, and interpersonal skills

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Control Function Disclosure

This role has been identified as Controlled Function (CF 4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for the position.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Apply Now

Refine Your Search

customer experience representative jobs in annfield plain, dur

Portfolio Business Development Representative

Customer Service Advisor

Customer Experience Representative (Evenings and Weekends)

IT Support Specialist

International Communications Representative (1-9pm SHIFT)

Customer Service Representative

Casual Delivery Driver

Sales Development Representative - Remote

Sales Development Representative Remote

Customer Service Representative (University Clearing) Temp

Procurement Representative

Customer Service Representative

International Communications Representative (CHEMISTRY)

Business Management Trainee

Claims Handler - Settlements

Banking Representative - Newcastle upon Tyne/Gateshead

Retail Sales Advisor - Gateshead

Sales Associate (Part Time - 16 Hours) - Fenwicks Newcastle

Property and Tenancy Support Manager

JUNIOR SALES CONSULTANT

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