Guest services manager Work, Jobs in Anniesland, Glg (with Salaries)

Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Operations Manager
Popeyes UK —Glasgow
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Guest Experience Manager
Point A Hotels —Glasgow
- £32,500 a year
- Full-time
- Hospitality
- Hotel
- Annual leave
Quick apply
Assistant Manager
Pins Leisure —Glasgow
- £32,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
Quick apply
11d
Duty Manager
Cawley Hotels —Port Glasgow
- From £33,000 a year
- Full-time
- Serving
- Sales
- Supervising experience
Quick apply
General Manager
BarBurrito - Glasgow Queens Street —Glasgow
- £35,331 - £44,290 a year
- Full-time
- Restaurant
- Communication skills
- Employee discount
Quick apply
Golf Club Secretary
Irvine Golf Club —Irvine
- £30,000 - £36,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
8d
Operations Manager
RAD Hotel Group —Glasgow
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
10d
Front Office Supervisor
The Address Glasgow —Glasgow
- Full-time
- Hotel
Quick apply
11d
Duty Manager
Hamilton Hunter Group —Glasgow
- £14.80 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
2d
Front of House Manager
Bannatyne —Glasgow
- £13.40 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
Viva Italia —Glasgow
- £35,000 - £50,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
6d
Administrative Coordinator & Front of House, Brand Ambassador (STARS) - East Kilbride
Securitas UK —East Kilbride
- £17 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Food and Beverage Assistant Manager
Village Hotels - Glasgow - Pub & Grill —Glasgow
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Glasgow
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Duty Manager - 4 Day Week
Garvie and Co —Milngavie
- From £14 an hour
- Weekend availability
- Hospitality
- Management
- Supervising experience
- Free parking
- Employee discount
Quick apply
1d
Meetings and Events Sales Supervisor
Valor Hospitality —Glasgow
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
8d
Facilities Lead
Caledonian Sleeper —Glasgow
- £40,000.00 - £50,149.78 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
- Employee discount
Assistant Front Office Manager - Courtyard by Marriott Glasgow SEC
Hotel Co 51 —Glasgow
- Full-time
- Hotel
- Employee discount
Quick apply
2d

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Guest Services Manager

Glasgow Westerwood Hotel, Spa & Golf Resort
Glasgow

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Referral programme

Qualifications

Management
Customer service
Front desk

Full job description

Do you pride yourself on providing outstanding guest service?

Are you a people orientated individual?

Job Perks and Benefits:

Incentivisation scheme
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking

Job Overview

Working closely with the Front of House Manager, you will play a key role in delivering an exceptional guest experience from arrival to departure. Reception is the first impression guests have of the hotel, so it is essential that you and your team provide a professional, welcoming, and high standard of service at all times. Supporting the Front Office Manager, you will oversee the day-to-day front desk operations, ensure smooth guest check-ins and check-outs, manage room allocations, and provide guidance on room rates, packages, and promotions. You will also handle guest queries and complaints efficiently, support and motivate the reception team, and help maximise hotel revenue while maintaining excellent guest satisfaction.

Key Skills and Qualities

Previous experience within a front office, reception or front of house position, or equivalent
People management experience
Quality & standards driven
Outstanding customer service skills
Conflict resolution

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

INDFOH

Quick apply

Refine Your Search

guest services manager jobs in anniesland, glg

Guest Services Manager

Operations Manager

Guest Experience Manager

Assistant Manager

Front Office Assistant

Duty Manager

General Manager

Golf Club Secretary

Operations Manager

Front Office Supervisor

Duty Manager

Front of House Manager

General Manager

Administrative Coordinator & Front of House, Brand Ambassador (STARS) - East Kilbride

Food and Beverage Assistant Manager

Assistant Manager

Duty Manager - 4 Day Week

Meetings and Events Sales Supervisor

Facilities Lead

Assistant Front Office Manager - Courtyard by Marriott Glasgow SEC

I want to receive the latest job alerts for guest services manager in anniesland, glg

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