Customer specialist Work, Jobs in Antrim District, Ant (with Salaries)

Training Course Administrator-4
Reed In Partnership —Aldergrove
- £26,300 - £26,500 a year
- Full-time
- English
- Administrative experience
- Travel
- Annual leave
8d
Seasonal Colleague - Temporary - Antrim Massereene Extra
Tesco UK —Antrim
- From £13.28 an hour
- Part-time
- Customer service
6d
Airport Security Officer
Wilson James —Belfast
- £13.24 - £13.79 an hour
- Weekend availability
- Free parking
- Annual leave
Multi-Function Admin and Cargo Warehouse Agent Belfast International Airport
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Logistics Coordinator
Randox Laboratories —Crumlin
- Weekend availability
- Microsoft Word
Security Agent
Wilson James —Belfast
- £13.24 an hour
- Part-time
- Free parking
- Annual leave
8d
Production Operative
Halt NFR —Belfast
- £14.70 - £16.40 an hour
- Full-time
- Quality control
- Free parking
Quick apply
2d
Administrator and Cargo Warehouse Agent Belfast International Airport
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Free parking
- Employee assistance programme
1d
Final Mile Territory Manager FTC
Evri —Belfast
- £32,000 - £35,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
People & Development Officer
CDE Group —Cookstown
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Travel
- Free parking
- Annual leave
Quick apply
Security Duty Manager
Wilson James —Belfast
- £20.07 an hour
- Full-time
- Computer literacy
- Team management
- Leadership
- Annual leave
- Employee discount
11d
Billing and Credit Control Specialist
PlotBox —Ballymena
- Hybrid work
- Google Suite
Metal Recycling Operative and Material Handler
Metcollect Limited —Lisburn
- £16 - £17 an hour
- Full-time
- Maintenance
- Forklift
- In-person
- Free parking
Quick apply
7d
Global Onboarding Specialist
Camlin Group —Lisburn
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
14d
HR Manager
Wilson James —Belfast
- £42,000 - £45,000 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Annual leave
- Employee discount
Digital & Process Improvement Coordinator
Shelbourne Motors —Craigavon
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
3d
Aviation Security Supervisor
Wilson James —Belfast
- £15.25 an hour
- Night shift
- Customer service
- English
- Supervising experience
- Annual leave
- Employee discount
Customer Service Specialist
Ziggicig —Belfast
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Store discount
- Employee discount
Quick apply
2d
Depot Transport Manager
Evri —Newtownabbey
- £42,000 - £46,500 a year
- Full-time
Warehouse Operative Nights
Evri —Newtownabbey
- £13.70 - £20.55 an hour
- Overtime
- Annual leave

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Training Course Administrator-4

Reed In Partnership -
Aldergrove

Apply Now

Job details

Full-time
£26,300 - £26,500 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Record keeping
Stakeholder liaison
Financial reconciliation support
GCSE
English
Administrative experience
Client services
Organisational skills
Customer support
Customer interaction
Signposting to community resources
Communication skills
A Level

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£26,300- £26,500

Job Description

Are you highly organised with a passion for delivering excellent customer service?

Do you enjoy supporting people to achieve their goals through effective administration and communication?

Would you like to work in a role where you can make a real difference to the lives of Service Leavers as they transition into civilian careers?

Then consider the role of Training Course Administrator at Reed in Partnership!

Please note, internal applications for this role close on 20/08/2026

Who we are:

Reed in Partnership's Career Transition Partnership (CTP) supports Service Leavers as they prepare for life beyond the Armed Forces. Through training, career guidance, vocational skills development and employment support, we help individuals gain the knowledge, skills and confidence they need to secure rewarding civilian careers.

Our Training Team plays a vital role in ensuring Service Leavers can access high-quality training opportunities that support their career aspirations. As a Training Course Administrator, you will be at the heart of this service, providing expert guidance, managing course bookings and delivering a first-class customer experience throughout the training journey.

What is the role about?

Training Course Administrators are responsible for administering training course and vocational skills bookings, ensuring Service Leavers receive accurate information, excellent customer service and a seamless experience when accessing training opportunities.

You will develop a strong understanding of the training available through CTP, funding arrangements and booking processes, enabling you to support Service Leavers in choosing and securing courses that help them achieve their career goals.

Just some of your day-to-day responsibilities will include:

Taking Ownership

Acting as a subject matter expert on CTP training courses and vocational skills programmes.
Providing information and support to Service Leavers regarding training opportunities and course availability.
Taking bookings and enrolling participants onto training courses.
Accurately recording customer interactions and maintaining course booking data on relevant systems.
Processing and reconciling financial transactions, including payments and invoicing.
Monitoring course enrolments and providing information and insights to the Training Course Team Leader.
Processing Ministry of Defence (MOD) digital training requests and maintaining accurate records.

Working Together

Building positive relationships with Service Leavers, training providers, subcontractors and internal stakeholders.
Signposting individuals to additional support services where specialist advice or guidance is required.
Supporting Service Leavers to utilise the CTP digital platform, website and other available resources.
Ensuring joining instructions and key course information are provided at the appropriate stages of the customer journey.
Collaborating with colleagues to continuously improve the service provided to Service Leavers.

Being Fair, Open and Honest

Providing professional, accurate and impartial information to all Service Leavers.
Maintaining high standards of data quality, record keeping and compliance.
Supporting a positive and inclusive environment where everyone feels valued and respected.

What’s in it for you?

A generous base salary and great opportunities for training, development and progression.

You will also have access to the range of Reed in Partnership benefits, which include:

25 days annual leave plus statutory bank holidays
Reed Pension Scheme
Award-Winning Management & Leadership Training
Professional & Personal Development Funds
Bi-annual pay reviews
Employee benefits and wellbeing support

The Training Course Administrator role offers the opportunity to play a key part in supporting Service Leavers as they prepare for successful civilian careers.

To be successful in this role, we are looking for someone with:

Excellent interpersonal and customer service skills.
Strong verbal and written communication skills.
Excellent organisational skills with the ability to prioritise and manage a varied workload.
The ability to work independently with a high level of self-motivation.
Strong attention to detail and accuracy when handling information and administration tasks.
A willingness to travel occasionally to other CTP locations for meetings when required.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at Grade B or above (or equivalent Level 2 qualification), or achievement of a Level 2 Literacy Assessment at interview stage.

Screening Criteria

Applicants must have resided in the United Kingdom for the past 5 years and be able to evidence this, as Security Clearance is required for the role.

Desirable Criteria

Experience working in publicly funded services or similar sectors.
Previous experience in an administrative or customer service role.
An interest in career and personal development.
Knowledge of the Armed Forces community.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

customer specialist jobs in antrim district, ant

Training Course Administrator-4

Seasonal Colleague - Temporary - Antrim Massereene Extra

Airport Security Officer

Multi-Function Admin and Cargo Warehouse Agent Belfast International Airport

Logistics Coordinator

Security Agent

Production Operative

Administrator and Cargo Warehouse Agent Belfast International Airport

Final Mile Territory Manager FTC

People & Development Officer

Security Duty Manager

Billing and Credit Control Specialist

Metal Recycling Operative and Material Handler

Global Onboarding Specialist

HR Manager

Digital & Process Improvement Coordinator

Aviation Security Supervisor

Customer Service Specialist

Depot Transport Manager

Warehouse Operative Nights

I want to receive the latest job alerts for customer specialist in antrim district, ant

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Are you highly organised with a passion for delivering excellent customer service?

Do you enjoy supporting people to achieve their goals through effective administration and communication?

Would you like to work in a role where you can make a real difference to the lives of Service Leavers as they transition into civilian careers?

Just some of your day-to-day responsibilities will include:

Taking Ownership

Working Together

Being Fair, Open and Honest

Screening Criteria

Desirable Criteria

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