E commerce manager Work, Jobs in Appleton Thorn, Chs (with Salaries)

CRM & Lifecycle Manager
Hovia —Liverpool
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior E-Commerce Manager
MobileDoctors1 —Manchester
- £13 - £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Social media management
Quick apply
3h
Warehouse Operations & Administration Manager
Heritage Apparel Ltd —Northwich
- £35,000 a year
- Weekend availability
- Administrative experience
- Warehouse experience
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
CRM & Lifecycle Marketing Manager
4mm LTD —Altrincham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- IT
Quick apply
Electronics Tester & Order Fulfilment Associate
Wizard (Europe) Ltd —Middlewich
- £12.71 an hour
- Full-time
- Bachelor's degree
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
5d
Head of Shift Operations - Fulfil
THG Ingenuity —Warrington
- Management
Quick apply
10d
AI / ML Engineer
Forge Holiday Group Ltd —Chester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Machine learning
Quick apply
Senior Ecommerce Manager
Somerce —Manchester
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Merchandising
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
PPC Account Manager
Embryo —Manchester
- £36,000 - £41,000 a year
- Hybrid work
- Analysis skills
Social Commerce Manager (TikTok) - Myprotein
THG —Manchester
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Paid Social Manager
Soar With Us —Manchester
- £45,000 - £52,000 a year
- Full-time
- Remote
- Project management
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Quick apply
8d
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Paid Social Manager
Soar With Us —Manchester
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Group Senior Creative Operations Manager
DFS —Warrington
- Hybrid work
- Marketing
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Quick apply
Ecommerce Trading Manager
Somerce —Manchester
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Merchandising
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Henri-Lloyd Performance Marketing Manager
Odlo International AG —Manchester
- Hybrid work
- Employee discount
Digital Analyst - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Business Development Manager
Alpha G Collections Ltd —Bolton
- £45,000 - £55,200 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply

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e commerce manager jobs near appleton thorn, chs

CRM & Lifecycle Manager

Hovia -
Liverpool

Quick apply

Job details

Permanent | Full-time
£42,000 - £48,000 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Annual leave
Flexitime
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

CRM software
English
E-commerce
Continuous improvement
Marketing automation
Google Analytics
Communication skills
Copywriting

Full job description

TEAM: Consumer Sales

COMPANY: Gimmersta Wallpaper UK Ltd (Hovia)

REPORTS TO: Head of Consumer Sales

EMPLOYMENT TYPE: Full-time

Salary: £42,000 - £48,000

ROLE DESCRIPTION

The CRM & Lifecycle Manager owns the customer lifecycle strategy, driving retention, repeat purchase, and Customer Lifetime Value through data-led CRM, segmentation, marketing automation, and data-driven insights.

The role connects customer insight with communication strategy, ensuring messaging across campaigns, product launches, and selected PR activity is commercially effective, brand-aligned, and performance-driven. By linking traffic, onsite behaviour, and retention data, the position plays a central role in delivering sustainable revenue growth.

Objective:

Increase Customer Lifetime Value (CLV) and retention by delivering highly relevant, data-driven customer communication and lifecycle optimisation across all markets.

Key KPIs:

CLV (Customer Lifetime Value)
Retention Rate & Repeat Purchase Rate
CRM Revenue (sales attributed to email flows & Campaigns)
Engagement rates (CTR/ Open Rate / Unsubscribe etc.) in campaigns
Sample to Product Purchase conversion Rate
Overall funnel efficiency (drop-offs, segment behavior)

AREAS OF RESPONSIBILITY

CRM & Marketing Automation

Design, build, and continuously optimise automated communication flows and campaigns across acquisition, post-purchase, retention, reactivation, and loyalty.
Develop advanced segmentation and personalisation strategies based on behavioural and transactional data. Ensure localisation and optimisation across international markets - liaising with internal Global teams.
Own campaign planning and execution, including audience logic, targeting, timing, coordination with Tech and Creative, and structured post-campaign performance analysis.
Lead the development and execution of the discount strategy, spanning onsite promotional activity and automated lifecycle discount structures.
Collaborate with Brand & Creative to develop content that strengthens the customer journey, while remaining performance-focussed.

Customer Insights & Analysis

Monitor, analyze, and visualize the customer journey from first visit to repeat purchase.
Identify bottlenecks and commercial opportunities in the funnel and propose improvements together with E-commerce and Performance.
Conduct cohort, segmentation, and behavioural analysis to inform retention strategy.
Produce ongoing reports (GA4, Looker, in-platform) and ad hoc insights for the team and organization.

Retention & Growth

Develop and execute strategies to increase repeat purchase, loyalty, and customer satisfaction, utilising structured A/B testing programmes across channels.
Own and optimise key lifecycle journeys such as sample-to-purchase and post-purchase education, installation guides, identifying friction points and opportunities to improve conversion and customer confidence.
Collaborate cross-functionally to enhance both digital and physical touchpoints, including website content, CRM flows, packaging inserts, and supporting creative assets.
Own customer satisfaction and feedback processes, including the interface with Customer Service, customer surveys, press, and Trustpilot.

Collaboration & Communication

Work with E-commerce to align onsite messaging and behavioural triggers with CRM journeys.
Collaborate with Performance, SEO, and agency partners to improve revenue per visitor by supporting targeted paid media strategy, creating ad copy, post-click experience, and ongoing channel optimisation.
Share customer insights across the organization with a focus on the customer journey to support decision-making and prioritization.
Drive continuous improvement of marketing activities and communication strategies to enhance efficiency, streamline execution, and improve commercial performance.
Support PR management through use of supporting tools; including outbound and inbound coordination.

ROLE PROFILE

Commercially driven and analytically strong, this role combines lifecycle strategy with hands-on CRM execution. The ideal candidate has 5+ years experience working in a senior CRM role and is confident working with data, segmentation, and marketing automation, and comfortable owning revenue-linked KPIs.

They are structured, detail-oriented, and proactive, with a strong bias for testing, optimisation, and continuous improvement. Strong communication skills and the ability to influence cross-functional stakeholders are essential.

WHAT WE OFFER

This is an exciting, creative, and varied role in a fast-growing international company - surrounded by passionate colleagues who love design and innovation. The role is based at our beautiful office in the Baltic Triangle, Liverpool.

Our benefits include:

27 days annual leave in addition to bank holidays (plus option to carry over or purchase leave)
Flexible working hours & hybrid working model
Free onsite parking, Bike to Work & Season Ticket Loan schemes
BUPA cash back health care plan & employee assistance programme
Pension scheme
Regular team socials & activities, including monthly yoga and seasonal parties.

If you’re ready to bring your skills to a team that values collaboration and innovation, we’d love to hear from you.

Pay: £42,000.00-£48,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Liverpool L1 0AR: reliably commute or plan to relocate before starting work (required)

Experience:

CRM : 3 years (required)

Language:

English (required)

Work Location: Hybrid remote in Liverpool L1 0AR

Quick apply

Refine Your Search

e commerce manager jobs in appleton thorn, chs

CRM & Lifecycle Manager

Senior E-Commerce Manager

Warehouse Operations & Administration Manager

CRM & Lifecycle Marketing Manager

Electronics Tester & Order Fulfilment Associate

Head of Shift Operations - Fulfil

AI / ML Engineer

Senior Ecommerce Manager

Digital Project Coordinator

PPC Account Manager

Social Commerce Manager (TikTok) - Myprotein

Senior Paid Social Manager

Business Systems Support Engineer I

Paid Social Manager

Group Senior Creative Operations Manager

Ecommerce Trading Manager

Henri-Lloyd Performance Marketing Manager

Digital Analyst - 12 Month FTC

Business Development Manager

Customer Success Manager

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