Pensions manager Work, Jobs in Appleton Thorn, Chs (with Salaries)

Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Licensing Manager
HALTON BOROUGH COUNCIL —Halton
- £42,839 - £46,142 a year
- Hybrid work
- Free parking
- Employee assistance programme
9d
Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Quality Assurance and Reviewing Manager
HALTON BOROUGH COUNCIL —Halton
- £28,053 - £50,269 a year
- Hybrid work
- Travel
- Agile
- Free parking
- Employee assistance programme
10d
Substance Misuse Service Manager
PPG Health In Justice —Warrington
- £43,609 - £49,175 a year
- Monday to Friday
- Management
- Leadership
- Annual leave
- Employee discount
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
10d
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
8d
Project Manager - Stock Condition
Pennington Choices Ltd —Warrington
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Health & wellbeing programme
- Annual leave
Employee Relations Centre of Excellence Manager
Community Integrated Care —Widnes
- £41,200 - £46,350 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Deputy Elections Manager
HALTON BOROUGH COUNCIL —Halton
- £35,412 - £38,220 a year
- Full-time
- Free parking
- Employee assistance programme
10d
Regional Operations Manager
Accomplish —Sandbach
- Up to £57,000 a year
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Operations Manager
Long O Donnell Associates —Northwich
- £50,000 - £60,000 a year
- Full-time
- Management
- Microsoft Office
- Human resources
- Flexitime
- Work from home
Quick apply
12d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Customer Care Culture & Engagement Officer
TfGM —Manchester
- £36,093 - £41,161 a year
- Hybrid work
- Annual leave
2d
Information Manager
Kier Group —Warrington
- Full-time
- Organisational skills
- Flexible schedule
5d
Safety Health and Environment (SHE) Advisor
Science and Technology Facilities Council —Warrington
- £52,907 - £58,918 a year
- Full-time
- Engineering
- Maintenance
- Microsoft Office
- Annual leave
- Flexible schedule
5d
Trainee Financial Adviser
Douglas Steers & Company —Warrington
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
5d
UK Sales Manager
COLAS ROADS UK —Warrington
- £70,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d

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pensions manager jobs near appleton thorn, chs

Senior Customer Service Manager

TeamGround Global Solutions Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£47,125.88 - £65,542.21 a year
2 days ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Company pension
Free fitness classes

Qualifications

Management
Customer service
English
Supervising experience
Leadership
Communication skills

Full job description

About the Role:
Liverpool is a city built on connection, communication, and strong service culture—and at TeamGround Global Solutions Ltd, we bring that same energy into customer experience operations. We support fast-growing businesses by delivering structured, high-quality customer service solutions that feel personal, responsive, and reliable. We believe customer service is not just a support function—it is a core driver of business success.

We are looking for a Senior Customer Service Manager who can take full ownership of our customer operations function in Liverpool. This is not a routine management role—you will define service standards, lead performance strategy, and shape how our teams deliver exceptional customer experiences. You will act as the bridge between leadership, frontline teams, and customers, ensuring every interaction meets a high standard of quality and efficiency.

Why Work With Us?

The Environment:
We operate in a modern, professional workspace in Liverpool’s business district, designed for collaboration, focus, and performance. We value structure, clarity, and a supportive working culture where leaders are empowered to make real decisions.

Leadership Ownership:
You will have full responsibility for customer service performance and team leadership from day one. We trust senior managers to lead, not just supervise.

Operational Excellence Focus:
We care about doing things properly. You will have the tools and autonomy to build processes, improve KPIs, and shape customer experience strategy.

Growth Opportunity:
This role is designed for progression. Successful candidates can move into Head of Operations or Director-level positions as the company expands.

Key Responsibilities:

Customer Operations Leadership:
Oversee all customer service activity, ensuring consistent quality, efficiency, and professionalism across the team.

Performance & KPI Management:
Track, analyse, and improve key performance indicators such as response time, resolution rate, and customer satisfaction.

Team Leadership & Development:
Lead, coach, and support customer service staff. Conduct performance reviews and build a strong, accountable team culture.

Process Improvement:
Identify inefficiencies in workflows and implement scalable improvements to enhance service delivery.

Escalation Management:
Act as the final point of escalation for complex customer issues, ensuring timely and effective resolution.

Stakeholder Communication:
Work closely with internal teams and leadership to align customer service operations with business goals.

What We Are Looking For:

Experience:
5+ years in customer service, contact centre, or customer operations roles, including at least 2+ years in a senior or managerial position.

Leadership Ability:
Proven experience managing teams, improving performance, and driving accountability in a structured environment.

Operational Mindset:
Strong understanding of KPIs, service delivery frameworks, and process optimisation.

Communication Skills:
Clear, confident communicator who can handle escalations and present performance insights to leadership.

Problem-Solving Approach:
Ability to remain calm under pressure and make practical, data-informed decisions.

Mindset:
You are structured, proactive, and focused on building systems that scale—not just managing day-to-day tasks.

Pay: £47,125.88-£65,542.21 per year

Benefits:

Company pension
Employee mentoring programme
Flexitime
Free fitness classes
Health & wellbeing programme

Work Location: Hybrid remote in Liverpool L3

Quick apply

Refine Your Search

pensions manager jobs in appleton thorn, chs

Senior Customer Service Manager

Guest Experience Manager

Licensing Manager

Client Success Manager

Quality Assurance and Reviewing Manager

Substance Misuse Service Manager

Customer Service Manager X2

Jigsaw Homes Group Limited

Programme Manager

Project Manager - Stock Condition

Employee Relations Centre of Excellence Manager

Deputy Elections Manager

Regional Operations Manager

Operations Manager

Head of Customer Experience

Customer Care Culture & Engagement Officer

Information Manager

Safety Health and Environment (SHE) Advisor

Trainee Financial Adviser

UK Sales Manager

I want to receive the latest job alerts for pensions manager in appleton thorn, chs

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