Desktop support technician Work, Jobs in Apsley, Hrt (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
Desktop Technician
Benefact Group —London
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee assistance programme
1d
IT Desktop Support
Currie Motors —Twickenham
- £30,000 a year
- Full-time
- Customer service
- Driving
- IT
- Employee assistance programme
- Employee discount
10d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
AI & Digital Support Apprentice
QA Apprenticeships —Berkhamsted
- £18,000 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Free parking
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
ICT Apprentice
King's College Hospital NHS Foundation Trust —London
- £18,008 a year
- Full-time
- English
- In-person
1d
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
EUC Onsite Support Specialist
AXIS Insurance —London
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Senior Cloud Technician
iomart —Marlow
- Full-time
- Azure
- Microsoft Office
- IT
- Employee assistance programme
11d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
Performing proactive maintenance, system checks, and monitoring activities. Providing on site 1st and 2nd line technical support to end users.
£32,995 a year
IT Support Technician
Browne —Kings Langley
Additional requirements include a valid driving licence, willingness to travel occasionally, availability to work outside standard hours when required.
£30,000 - £40,000 a year
Quick apply
9d

I want to receive the latest job alerts for desktop support technician in apsley, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

desktop support technician jobs in apsley, hrt

On-Site 1st/2nd Line Support Technician

IT Support Technician

Junior IT Support Technician

Desktop Technician

IT Desktop Support

IT Support Technician

AI & Digital Support Apprentice

IT Support Engineer

IT Support Assistant

ICT Apprentice

Global IT - Support Technician

IT Coordinator/ Helpdesk Technician

IT Technician Level 2

3rd Line Support Engineer

ICT Apprentice Technician Level 3

EUC Onsite Support Specialist

Senior Cloud Technician

Service Desk Analyst

More jobs to discover

I want to receive the latest job alerts for desktop support technician in apsley, hrt

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected