Service delivery manager Work, Jobs in Arborfield, Brk (with Salaries)

Service Delivery Manager
FluidOne —Camberley
- Analysis skills
- Computer networking
- Employee assistance programme
Senior Service Delivery Manager
CloudFactory —Reading
- Full-time
- Hybrid work
- Bachelor's degree
- Life insurance
Quick apply
6d
Delivery Manager
Thames Water Utilites —Reading
- £47,000 - £60,000 a year
- Full-time
- Project management
- Communication skills
11d
Service Delivery Manager - Cloud
SSE —Reading
- £77,488 - £91,285 a year
- Full-time
- Azure
- AWS
- IT
- Employee discount
- Gym membership
2d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
Operations Delivery Manager
Unitspark Ltd —Theale
- £80,000 a year
- Full-time
- Management
- Supervising experience
- Project management
- Paid training
Quick apply
3d
Service Delivery Manager
Ultra Electronics —Maidenhead
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
12d
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Regional Manager
The Sofa Delivery Company —Farnborough
- £60,000 a year
- Analysis skills
- Leadership
- Employee discount
- Sick pay
Quick apply
9d
Vehicle Progressor
Eden Motor Group —Wokingham
- Full-time
- In-person
- Store discount
- Employee assistance programme
Quick apply
13d
Postperson with Driving
Royal Mail Group —Hook
- Part-time
- Employee discount
Cleaning Contract Manager - South Region
Andron Facilities Management —Basingstoke
- £34,500 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
Quick apply
Warehouse Manager - (Full Time)
Yes Events —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Management
- English
- First Aid Certification
- Free parking
Quick apply
5d
Wellbeing Supervisor
Andover Mind —Basingstoke
- £33,111 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
5d
Customer Service Manager
Morrisons —Bracknell
- Hospitality
- Team management
- Employee discount
Quick apply
Regional Mobile Repair Manager (South East Region)
cinch —Hook
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
6d
Community Manager
Hampshire Cultural Trust —Aldershot
- £34,000 - £38,000 a year
- Weekend availability
- Military
- Annual leave
- Employee assistance programme
9d
LEARNING & DEVELOPMENT MANAGER
BaxterStorey —Earley
- Up to £55,000 a year
- Hospitality
- Employee assistance programme
- Employee discount
6d
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
11d

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service delivery manager jobs near arborfield, brk

Service Delivery Manager

FluidOne -
Camberley

Apply Now

Job details

Benefits

Company pension
Employee assistance programme

Qualifications

Desktop support
Analysis skills
ITIL
Computer networking
Problem management

Full job description

Location:

Camberley

Report to:

Head of Service (Camberley)

Hours:

Permanent - Hybrid (onsite working required)

Company Overview:

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for Q1 2026. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers—from growing SMBs to large, complex enterprises—benefit from trusted, innovative, and future-ready IT services.

Led by CEO Paul Kahn, co-founder Chris Rogers (who started the business in 2006) and CFO Graham Dickie, the management team is backed by Livingbridge to support their ambitious long-term strategy.

Role Overview:

We are now recruiting for a highly motivated and organised Service Delivery Manager to join our team. As a Service Delivery Manager, you’ll oversee a number of key functions within the Service Delivery department that enable the delivery of a high-quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs.

The successful candidate will establish and measure delivery processes. They will act as an ambassador for FluidOne, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. This role involves assessing customer feedback and improving procedures accordingly, in order to ensure that an excellent client experience is always provided.

Responsibilities:

Being accountable for the customer – working internally with other teams to actively deliver a high level of service.
Working with and alongside external customers
Monitor and manage the service, carrying out proactive trend analysis and problem management processes.
Working with the Service Desk Management team to deliver a high-level service.
Provide support in creation regular reporting, and service improvement plans.
Provide support in managing Major Incidents on allocated customer accounts.
Assisting in quality and improvement of the IT Services in link with the KPI defined in the SLAs and MSA
Support Service Delivery meetings with our customers covering performance, service improvement, security requirements and other ITSM processes.

Requirements:

Demonstrable track record in managing IT service delivery within an IT Sector / MSP
Self-confidence to navigate complex and evolving technology delivered to our customers.
Experience of managing Continual Service Improvement Plans, Problem Management and Major Incident Management
A demonstrable application of ITIL processes and standards
Ability to build and maintain strong, cohesive working relationships with senior stakeholders.
Strong sense of prioritisation and execution against critical deliverables, coupled with a sense of personal ownership for key account deliverables.
Ability to demonstrate flexibility, multi-tasking skills and a 'can-do attitude’.
Excellent communicator at all levels
Experience in dealing with conflicting priorities (multi-customer scenario)
Strong analytical skills and able to interpret information from numerous sources to prepare and present reports.
Detail-oriented and able to find focused solutions to business problems.
A passion for Service Improvement]
Team player
Technical background within Infrastructure / Desktop Support would be advantageous.
ITIL V4 Foundation as minimum

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period

Subsidised Health and subsidised dental care
Employee Assistance programme (EAP)
Life assurance (3 x salary)
Sodexo Discount Platform
FluidOne breakfast and refreshments on working days
Pension contribution- 5% company contribution
Generous Holiday Entitlement
One day off for Birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

service delivery manager jobs in arborfield, brk

Service Delivery Manager

Senior Service Delivery Manager

Delivery Manager

Service Delivery Manager - Cloud

Customer Services Executive

People Operations Manager - Events

Operations Delivery Manager

Service Delivery Manager

Hospitality Academy Learning and Development Manager

Regional Manager

Vehicle Progressor

Postperson with Driving

Cleaning Contract Manager - South Region

Warehouse Manager - (Full Time)

Wellbeing Supervisor

Customer Service Manager

Regional Mobile Repair Manager (South East Region)

Community Manager

LEARNING & DEVELOPMENT MANAGER

Customer Experience Trainer

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