Senior technical support Work, Jobs in Ards, Dow (with Salaries)

Senior IT Support Engineer
Flanagan Flooring Distributors —Saintfield
- Full-time
- Computer Science
- Sales
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Supply Chain Manager
Danesi Leathercraft Group —Bangor
- £5,600 - £7,000 a month
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Quick apply
Installation Technician (Water Treatment & Disinfection Systems)
Maverick Controls —Newtownabbey
- £24,420 - £35,000 a year
- Full-time
- Maintenance
- Assembly
- Plumbing
Quick apply
Trainee / Graduate Flood Modeller
McCloy Consulting Ltd —Newtownabbey
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- AutoCAD
- English
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Business Development Manager – IT Managed Services
Barclay Communications —Belfast
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee discount
- Referral programme
Quick apply
Cluster Facilitator
Galvia Digital —Belfast
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
- Free parking
- Paid training
Quick apply
6d
Head of Technology Services
Hosting Nica Technology Services Ltd —Belfast
- £48,000 - £95,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Associate Building Surveyor
Baily Garner —Newcastle
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Project management
- Annual leave
- Flexible schedule
Quick apply
Digital Systems Engineer
Eakin Healthcare —Newtownards
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- ERP systems
- Free parking
- Referral programme
Quick apply
6d
E-commerce Manager
Kaizen Print —Belfast
- Full-time
- Project management
- In-person
- Communication skills
Quick apply
Threat Senior Officer
National Crime Agency —Belfast
- £3,375 - £45,326 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- In-person
- Annual leave
13d
Senior Accounting Manager
EPAM Systems, Inc. —Newcastle
- ERP systems
- English
- Microsoft Office
- Employee stock purchase plan
- Employee assistance programme
7d
Senior Engineering Manager
Liberty Information Technology —Belfast
- Hybrid work
- Agile
- IT
- AI
- Employee discount
Telecom Support Engineer
Simplicity Group LTD —Belfast
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
- Free parking
- Referral programme
Quick apply
6d
Senior Quality Engineer
Airbus Belfast Limited —Belfast
- Full-time
- Assembly
- Travel
Senior Architectural Technician
Hamilton Architects —Belfast
- Full-time
- Hybrid work
- CAD
- Organisational skills
- Construction
Quick apply
Senior Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Work from home
Standalone HR Manager (Part-Time Maternity Cover)
Barclay Communications —Belfast
- From £30,000 a year
- Temporary
- Management
- Windows
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Senior Laboratory Sorting Technician
Cogent Breeding Ltd —Belfast
- Full-time
- Annual leave
Quick apply
Logistics Engineer
CDE Group —Belfast
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
12d

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senior technical support jobs near ards, dow

Senior IT Support Engineer

Flanagan Flooring Distributors -
Saintfield

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Bereavement leave
On-site parking

Qualifications

Computer Science
Sales
ERP systems
Business processes
Continuous improvement
IT support
Purchasing
IT
Communication skills
Information Technology

Full job description

Senior IT Support Engineer

With 46 years of continued growth, Flanagan Flooring is a major supplier of flooring products within Ireland and Scotland always going above and beyond for our customers.

At our family business, customers are at the core of everything we do. By empowering our staff to achieve their personal best every day we give our customers the most compelling service, selection, and value.

As Senior IT Support Engineer based at our site in Saintfield, 20 minutes from Belfast, you will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure enabling us to deliver outstanding customer experiences.

Job Purpose

This role is ideal for an experienced, proactive and solutions-focused Senior IT Support Engineer who enjoys taking ownership, improving systems and supporting people across the business. The Senior IT Support Engineer will play a key role in ensuring IT services are reliable, secure and effective, while helping the wider business work more efficiently and confidently.

The person in this role will take ownership of core IT systems and infrastructure, supporting strong system performance, availability and security across the business. They will provide practical technical guidance to users, act as the main point of contact for external IT service providers, support the ongoing development of the Intact ERP system. This role will contribute to clear, cost-effective technology solutions that support business needs.

Scope and Responsibilities

Manage and support day-to-day IT infrastructure, including networks, servers, devices, Microsoft 365, security systems and cloud services.
Provide senior-level technical support to users across the business, ensuring issues are resolved efficiently and professionally.
Maintain IT assets, licences, user accounts, permissions and system documentation.
Support the administration, maintenance and improvement of the Intact ERP system.

· Provide assistance with ERP user access, roles, reporting, system queries, testing, upgrades and process improvements.

Liaise with external IT providers, ERP consultants and software vendors to manage support issues, renewals and system enhancements.
Proactively identify opportunities to improve IT systems, business processes, reporting, automation and user experience.
Support cyber security best practice, including access control, backups, endpoint protection, MFA and data security.

· Support and contribute to IT and business systems projects, including upgrades, software rollouts, integrations and process change.

Work with senior management and department heads to understand business requirements and deliver practical IT solutions.

Essential Experience & Skills

Proven experience in a senior IT support, infrastructure, systems administration or business systems role.
Strong knowledge of Microsoft 365, Windows environments, networking, hardware, software and cloud-based systems.
Experience supporting an ERP system.
Good understanding of cyber security, backups, access control and IT governance.
Ability to document systems, processes and procedures clearly.
Excellent communication skills, with the ability to support technical and non-technical users.
Able to work independently, take ownership and manage competing priorities.

Desirable Experience

Experience in a multi-site, distribution, logistics, wholesale, retail or manufacturing environment.
Experience supporting finance, stock, warehouse, purchasing or sales order processing systems.
Project delivery experience, including system upgrades, migrations or process improvement initiatives.
Exposure to IT strategy, supplier management, cyber security frameworks or IT budgeting.

What Success Looks Like

· Stable, secure and well-documented IT systems that support day-to-day business operations.

· Responsive, approachable and professional support that gives users confidence in the systems they rely on.

· Effective management of external IT providers, ERP consultants and software vendors.

· Improved reporting, automation, system reliability and overall user experience.

· Clear contribution to business systems projects, continuous improvement and operational efficiency.

Qualifications and Experience

The ideal candidate will bring:

· A relevant degree in Computer Science, Information Technology or a related field is desirable, although equivalent experience will also be considered.

· Proven experience in a similar IT systems role, with strong knowledge of IT infrastructure, support and business systems.

Personal Attributes

· Proactive, self-motivated and confident taking ownership.

Commercially aware and business focused.
Organised, reliable and detail-oriented.
Confident dealing with users, suppliers and senior management.

· Committed to best practice, security, documentation and continuous improvement.

Benefits:

Bereavement leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in ards, dow

Senior IT Support Engineer

Senior Supply Chain Manager

Installation Technician (Water Treatment & Disinfection Systems)

Trainee / Graduate Flood Modeller

Senior Business Development Manager – IT Managed Services

Cluster Facilitator

Head of Technology Services

Associate Building Surveyor

Digital Systems Engineer

E-commerce Manager

Threat Senior Officer

Senior Accounting Manager

Senior Engineering Manager

Telecom Support Engineer

Senior Quality Engineer

Senior Architectural Technician

Senior Client Onboarding Officer

Standalone HR Manager (Part-Time Maternity Cover)

Senior Laboratory Sorting Technician

Logistics Engineer

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