Service desk support Work, Jobs in Ashford, Ken (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
5d
Dental Receptionist/Administrator
EasySmile Dental Practice —Ashford
- From £12.21 an hour
- Part-time
- Customer service
- Administrative experience
- Patient care
- Annual leave
Quick apply
4h
Depot Administration, Warehouse and Member Services Assistant
British Wool —Ashford
- £27,830 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Facilities Service Desk & Compliance Co-Ordinator
Poyntell —Cranbrook
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Customer service
- Computer networking
- IT
Quick apply
Customer Service Administrator
Johnsons Leisure Ltd —Birchington
- £33,000 - £35,000 a year
- Overtime
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
8d
Receptionist
Medway Community Healthcare CIC —Gillingham
- £25,272 a year
- Part-time
- Customer service
- Analysis skills
- Organisational skills
14h
Cash Desk Volunteer
British Heart Foundation —Tenterden
- Employee discount
Administrator
General Dynamics Mission Systems - United Kingdom —Hastings
- £25,560 - £31,950 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
3d
IT Service Desk Coordinator
Ark Schools —Hastings
- £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Annual leave
11h
Business Development Manager
Wynsdale Group Ltd —Faversham
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
- Health & wellbeing programme
- Work from home
Quick apply
4d
Community Host / Leisure Assistant..
Vivify Venues —Maidstone
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
College Services Assistant
EKCGroup —Dover
- £15,897 - £26,142 a year
- School
- Annual leave
- Employee discount
23h
Sales & Projects Estimator
Poyntell —Cranbrook
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
10d
Service Desk Apprentice
Goaco —Ebbsfleet
- Windows
- Microsoft Office
- IT
Telephone & Administration Volunteer
British Heart Foundation —Sittingbourne
- Employee discount
Service Desk Assistant
Primech Building Services —Gillingham
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
Community Host / Leisure Assistant.
Vivify Venues —Cranbrook
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
4d

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Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in ashford, ken

Facilities Helpdesk Administrator

Dental Receptionist/Administrator

Depot Administration, Warehouse and Member Services Assistant

Facilities Service Desk & Compliance Co-Ordinator

Analyst, Enterprise Service Desk

Service Desk Technician

Customer Service Administrator

Receptionist

Cash Desk Volunteer

Administrator

Field Desktop Support Engineer

IT Service Desk Coordinator

Business Development Manager

Community Host / Leisure Assistant..

College Services Assistant

Sales & Projects Estimator

Service Desk Apprentice

Telephone & Administration Volunteer

Service Desk Assistant

Community Host / Leisure Assistant.

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