Complaints manager Work, Jobs in Ashford Tn23 (with Salaries)

Park Management - Designate General Manager - PA1
Parkdean Resorts —Rye
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
3d
Area Coordinator Supervisor
Team Jobs - Executive —Ashford
- From £28,800 a year
- Monday to Friday
- Customer service
- Supervising experience
- Data entry
- Free parking
- Store discount
13d
Assistant Manager
Five Guys UK —Ashford
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £37,336 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
4d
PEP - Programme Facilitator - Kent, Surrey and Sussex
HM Prison & Probation Service —Ashford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
5d
Holiday Services Manager
Park Holidays UK —Dymchurch
- £31,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
6d
Relationship Manager, Capital Engagement, Member Services
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Employee discount
- Gym membership
11d
Duty Manager Aftersales
BCA —Tonbridge
- £32,000 - £45,000 a year
- Monday to Friday
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Investigation Officer
HM Revenue and Customs —Dover
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
7d
Regional Delivery Manager
Evri —Maidstone
- £43,050 - £53,000 a year
- Agile
- IT
- Employee assistance programme
- Employee discount
Duty Manager
The Kings Head, Wye —Wye
- £30,500 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Holiday Sales - Assistant Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £28,267 a year
- Weekend availability
- Sales
- Maintenance
- Supervising experience
- Store discount
- Employee assistance programme
Quick apply
Duty Manager
The Maidstone Leisure Trust —Maidstone
- Weekend availability
- Customer service
- Communication skills
- Gym membership
12d
Manager
M & L Paper Limited —Chatham
- £39,000 - £42,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
GP Operations Manager
Aspire Medical Health —Rochester
- £35,000 - £45,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
Quick apply
14d
Shift Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule
7d
Accommodation Supervisor
Leeds Castle —Maidstone
- £26,500 - £27,500 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
7d
Damp and Mould Officer
Canterbury City Council —Canterbury
- £33,622.29 - £36,996.47 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
3h
Manager
Crown Inn At Finglesham —Deal
- From £38,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
1d
Assistant Pub Manager
Funky Monkey Leisure Ltd —Dover
- £24,420 - £32,000 a year
- Full-time
- Serving
- Hospitality
- Cooking
- Employee discount
Quick apply
6d

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Park Management - Designate General Manager - PA1

Parkdean Resorts -
Rye

Quick apply

Job details

£58,192 a year
3 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Organisational skills
IT
Communication skills
Negotiation

Full job description

At Parkdean Resorts, we're on the lookout for exceptional leaders to join us as Designate General Manager - a key role in our future General Manager talent pipeline.
As a Designate General Manager, you’ll work across multiple parks within your region, building the skills and experience needed to progress into your own General Manager position. You’ll play a crucial part in delivering outstanding guest and owner experiences, supporting operational excellence, and driving commercial performance.
This is your opportunity to learn how to run a thriving holiday park from end to end. You’ll gain hands-on experience across every department, develop strong commercial and operational capability, and step into real leadership responsibility from day one.
Flexibility and regional mobility are essential, as you’ll provide leadership continuity wherever it’s needed most. You’ll work closely with General Managers and Regional Directors to support the delivery of park and regional business plans - ensuring strong performance, consistent standards, and exceptional service.
A full UK driving licence is required for this role.
What you will be doing...

Lead and support park operations, deputising for the General Manager and taking full responsibility during periods of absence.
Work across all departments, gaining hands-on experience and developing the capability to independently run a large, multi-functional holiday park.
Collaborate with General Managers to drive improvements in systems, processes, and overall park performance.
Develop strong knowledge of all Group and park systems, supporting Heads of Department and ensuring effective operational use.
Support financial performance, including revenue, profit margins, budgets, wage control, and EBITDA delivery.
Work closely with our central People Team to recruit, onboard, train, and develop team members at every level.
Lead key operational meetings, including HOD meetings, 1:1s, and monthly Health & Safety briefings.
Develop and support departmental business plans with performance targets and clear reporting.
Use guest feedback and data to shape improvement plans that enhance our owner and holidaymaker experience.
Drive commercial opportunities, supporting strategies to maximise sales and profit margins.
Ensure effective complaints management in line with company policy.

About you...

Proven senior leadership experience managing large, multi-disciplinary teams.
A leadership style that promotes positive culture, teamwork, development, and accountability.
Strong commercial awareness, including an understanding of financial performance and EBITDA targets.
Excellent communication, influencing, and negotiation skills.
Strong IT capability, with the confidence to learn and use a wide range of business systems.
Outstanding organisational and planning skills, with the resilience to thrive in a fast-paced environment.
Flexibility to work weekends, evenings, and bank holidays when needed.
High emotional intelligence, with the ability to lead through change and manage challenging situations.
A personal commitment to career growth, with a clear ambition to become a General Manager.
A full UK driving licence and flexibility to travel across the region.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

complaints manager jobs in ashford tn23

Park Management - Designate General Manager - PA1

Area Coordinator Supervisor

Assistant Manager

Holiday Sales - Owner and Guest Experience Manager - HS1

PEP - Programme Facilitator - Kent, Surrey and Sussex

Holiday Services Manager

Relationship Manager, Capital Engagement, Member Services

Duty Manager Aftersales

Senior Investigation Officer

Regional Delivery Manager

Duty Manager

Holiday Sales - Assistant Guest Experience Manager - HS1

Duty Manager

Manager

GP Operations Manager

Shift Manager

Accommodation Supervisor

Damp and Mould Officer

Manager

Assistant Pub Manager

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